Used Ford Escape for Sale in Santa Clara, CA

Your Service department from the lady who made my appointment down to the technician and desk service people were outstanding in their fields. I am most appreciative of all these people who understood, when a lot of people don't, how hard it is to make appointments and contact someone through email to conduct your business, I am deaf and these people were absolutely outstanding in the way that they handled communication with me, I am forever grateful, and the service on the truck was nothing short of work well done, even though it was a recall part and no money involved, these folk treated me exceptionally well, and might I add, my shuttle driver was super nice, with a big smile. Thank you all for your wonderful service!

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

Service department is outstanding, clearly five stars. On an absolute scale, the buying process was only 2 stars, but I gave them 4 by comparison with my experiences buying cars at other dealers -- which would rate -5 stars! I bought my Lincoln MKZ hybrid there 5 years ago, and have used them for service throughout, so I have significant experience. I've been buying cars for 50 years, so also have a lot to compare with.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.

This one is a winner. I would purchase another one when needed. No improvement is need, Ford seemed to think of everything. It has performance and comfort, easy to drive. Great fuel economy, 25 in city and 30+ on the highway. I have the 1.5 liter engine with turbo charge, has a lot snap.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

I reached out to these guys a few weeks ago and got great customer service. In the end I didn't buy a car here, but it mostly came down to the distance I'd have to travel to get there.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

I couldn’t be happier with my car buying experience with Elwira. Take it from me when I say that she really knows her stuff. She doesn’t pressure you, she works with you on your budget, and she really gives you what you want. The whole process was really smooth! I even shopped around a little bit and test drove a few cars before making my final decision, but Elwira just worked with me so well that it was a no brainer . Highly recommend her to ANYONE who is looking to buy a new car and get a great deal!! Thank you to Capitol Hyundai & Elwira for all your help getting my new Tucson

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Just simply amazing. This gentlemen knows what he is doing. He was kind and curtious. He went out of his way I be the course of MONTHS to help me. He needs a bonus or something to show for his dedication to customer service.

Awesome experience! Drove away with a great car. Great customer service from Gerald, friendly and informative.

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

Great service, everyone was courteous & friendly. It was a pleasure going to Capitol Ford!

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

I started up my car when my car made a strange noise. It sounded like rocks in a blender. I was completely panicked and I knew I couldn't continue to drive it. My first thought was take it Rick in the service department. I remember him from the excellent service he provided previously. He must have noticed I was worried about my car and how much the repairs would cost me. He quickly gathered information, noted my concerns and provided me with a loaner so I could make it to my job. Just like that I didn't miss a beat! Rick worked with his manager to work out a great deal for the repairs and was flexible with the date I picked my car. He mentioned loyal customers are important to them. I will need new tires soon and Rick let me know they'd beat the competition. In my mind there is no competition. I know when I take my car to Ford's Service Department, my car is in good hands. The staff is professional, knowledgeable and efficient. Rick goes above and beyond to work with you. He is the reason I continue to show my loyalty and return for car service. Need service? Go see Rick!

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

Quick and painless! Paperwork was ready to sign, in and out in under an hour! Proud new owner of a rubicon recon! Thanks David and team!

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

Best dealership I’ve dealt with! I’m very happy with my purchase and how I was treated! Definitely would recommend to others who are looking to get a car.

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!