Used Ford Escape for Sale in San Jose, CA

Seriously, great service, I pulled up, dropped the car, and was out the door in less then 15 minutes. This is typical customer service here, I have never had any issues. I've owned a Mercedes years ago, and when I took it in for Service st another dealership, it was never pleasant, and took so long. Again, great service, Danny took great care of me and my car, having it brought in in a timely manner and the repairs completed right on time. I appreciate this so much,

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

Your Service department from the lady who made my appointment down to the technician and desk service people were outstanding in their fields. I am most appreciative of all these people who understood, when a lot of people don't, how hard it is to make appointments and contact someone through email to conduct your business, I am deaf and these people were absolutely outstanding in the way that they handled communication with me, I am forever grateful, and the service on the truck was nothing short of work well done, even though it was a recall part and no money involved, these folk treated me exceptionally well, and might I add, my shuttle driver was super nice, with a big smile. Thank you all for your wonderful service!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Had an excellent experience with Micah today. Went in for routine maintenance but had a few questions about tire tread wear and major service coming up. Micah said the tires still look safe for now but also helped me figure out which tires to change first if did not want to get all 4 tires replaced at the same time. Also showed me my next major service was not for another 10k miles. He told me how much to expect to pay but also to keep a look out for 15% off service coupons via email. This was really nice because I had first explained to him that I need as much time as possible to prepare for these expenses. I never felt like he was trying to sell me anything I didn't need which I really appreciate too! Definitely will be coming back here. Also, I gave 5 stars for facilities because it's really clean, they have good snacks for free! Wi-fi and current newspapers and magazines to read. They also have shuttle service, did not use it but maybe next time I will.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

I have always had an excellent response to any concern I'v had about my auto

Staff was very helpful. I brought 2002 Ford Mustang in for Oil Check/Maintenance with Ford coupon 15% off. Making appointment was very easy. When I got there I parked on street and did not know where to go. Young guy inside Service Center came up to me and asked me what I needed. He explained everything clearly and what would happen, and I drove car to correct location and service manager came out to car to meet me and talk about car and what needed to be done. Then we went inside. Service manager was extremely helpful. I don't know that much about cars. When he heard I recently had 4 new tires, he asked me to call him from home with info from tire receipt to see if tires had been alligned because he didn't want to charge me if it had just been done. I got a ride home from Frontier Ford.....thank you so much for that service..I am the only driver in household. I called service manager and gave him invoice from Tire Purchase Invoice. Service manager called back around 2:30 pm to say car was ready and sent car to pick me up from home. My appointment was 11:00 am. I got to Ford and paid bill. Bill did not charge for tire alignment which was excellent in my opinion. I felt the car was safe and had been checked thoroughly. Safety was my first concern and that is why I chose Frontier Ford because I thought they would do a good job. Everything about appointment was good. Service manager even said do this check again at next 50,000 miles. This was very good statement because I wouldn't have known when to bring car in again. Thank you all.

I reached out to these guys a few weeks ago and got great customer service. In the end I didn't buy a car here, but it mostly came down to the distance I'd have to travel to get there.

Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.

The clutch on my 2014 Fiesta was slipping and stuttering. I discussed the problem with your team and within a day was set up for an appoint to fix the problem. I brought my car in and got a courtesy ride back to my home. The car was ready for me the next day and the problem was resolved. While my car was in service your techs did a check-up (brakes adjusted, fluids etc.) and the oil and filters were changed under my maintenance contract. I'm very pleased by the courteous and fast service your team provided. Thank you

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

My transmission blew out and I had to tow my car to MINI of Stevens Creek! Jennifer and Paul and their service team of techs were awesome! They explained everything thoroughly, Paul even took me into the shop to show what needed to be done, including other major repairs that was also needed and could be done at the same time. The whole repair job was pretty extensive and Jennifer was very mindful of my finances and worked with me to get everything done at a price I could afford. She really listened, handheld me through the entire process with constant updates, suggestions and feedback. Paul and his tech team were awesome! The cherry on top was that Jennifer heard me talk about my broken cupholder (original part is hard to get nowadays) at the beginning when we discussed all the estimated repairs. Because the replacement part was hard to get and expensive, I passed on the cupholder. When I picked up my beloved Mini, there was an installed brand new cupholder attached to my dashboard, courtesy of Jennifer! It totally made my day and touched my heart! Thank you Jennifer and Paul for the extra touch and going the extra mile, especially for an out of towner! Much appreciated and my Mini is running great, thanks to all of you. :-)

I was in the process of buying a car and reached out to this place for an emergency car. I did have the option of buying a car and currently negotiating on an toyota corolla, the negotiation process is tedious and time consuming. I'm hoping to have a car by end of the week.

Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.

given good choices of vehicles when I am looking for used cars. I will continue to touch base with them and will give a first preference when I am planned to buy the car.

This car is amazing and great. Lacks on gas mileage compared to what I am used to but handling over the winter weather is amazing. Best vehicle I have ever had for Ohio weather.

Clint is an excellent service advisor. He listen to my request and concerns for my vehicle. He informed me what my service requests would intel. My vehicle was ready when promised. Clint also was concerned for my well being when I didn’t respond to to several calls he made to advice the vehicle was ready (was at the movies). Great customer service. ��

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

My car radio/CD player stopped working on my 2003 Acura 3.2TL-S, so I went to the Acura Dealer. I was pleased there wasn't a charge to check the radio. They referred me to a car stereo company. The factory-installed car stereo lasted nearly 13 years, so I guess I can't complain. I appreciated the prompt, friendly service from my consultant! Great job.

I wish Ford still made this design. It met all our needs and I would definitely have purchased it again if the current model was as good.

Excellent!!! Bought an Odyssey. Excellent staff, facility, and choices. Bought the car with PermPlate option on Saturday, picked up the car on Monday and already had PermPlate. Did not have to schedule another appointment.

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

I needed to replace my last american car -Mercury Villager (donated to Wounded Veterans) . So I did my homework of CARFAX and CARGURUS. Got a good deal from Honda Stevens Creek. I do have a prior Honda CR-V 2013 that is performing fantastic. So, because I do all maintenance is better if I stick with same brand. The offered car was Honda CR_V 2016 LX ( I do not go for all the extras that only make eventual problems bigger). I primarily dealt with Phil Ha. He was very fast responding all my questions and providing, E-Mailed, CARFAX. I texted him for an appointment and his reply was --come now- (no surprise there). The car was clean / no structural problems (I like to crawl under the car to check) / 42k Mi./ all fluids ok / no oil leaks / tires in very good shape / test drive OK . We negotiated for a discount , and Phil broke all time records going to and fro the General Manager office. I got 1/2 of the asked discount which was probably a fair deal. Upon signing all papers I found out that there was only one key available. That did not cut it for me. So negotiating again and Phil again to a fro record. Finally they accepted responsibility for a replacement for the second, programmed, key and a newer car jack. Of the 15 used cars that I bought in my extensive life, this probably was the most fair and "easy". deal I ever had. I am very satisfied, after running the car for 1 week, with this purchase. I will have to deal now on maintaining the cleaning of intake valves??? carbon accumulation. That is Honda faulty engineering and not the dealership. The Direct fuel injection does provide benefits, but in my book having to clean deposits every 10k miles is a nonsensical engineering mistake. So I envision that I will get very proficient in either blasting the valves with crushed walnut shells or doing a chemical treatment. All in all I want to recognize a fair and friendly dealer, on Phil, and a job well done for the unknown general manager having Phil there.

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

Prompt service. Friendly and competent staff. Willingness to apply current promotional discounts/coupons when asked... even when I forgot to bring the coupon with me! THANK YOU!!!

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

typo on name and address on service contract, did get it corrected with a hardcopy. told me could not send me a new email version. Is this a system issue? this should be corrected great job otherwise!

This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..

Quick and painless! Paperwork was ready to sign, in and out in under an hour! Proud new owner of a rubicon recon! Thanks David and team!

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.