Used 2020 Ford Expedition for sale near Bainbridge, GA

I posted a previous review that I was upset about the brakes on the vehicle I purchased. Posted the review because I didn't believe that they would help a customer out because of the previous reviews I read. This is not the case. After posting my review Alex R (GM) reached out to me and left his phone number so I could contact him. Alex is truly trying to change the perception of the business and is very professional. He sent me a check for the money I put into the vehicle to get the brakes fixed. He did not have to do this but he did. Before you over react as I did and posting a review, I would recommend contacting Alex. He's patient and listens to what you have to say. Never interrupted me one time. The few words he said were "what can I do to make this right." I think GretnaAuto has something good with Alex and I hope the see it themselves as well.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

They are always efficient and nice. I enjoy getting my car serviced there. I bought both my toyotas there and will purchase my next car there too.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

I bought a car yesterday from tri family Ford I could rave for hours all the way from the shop desk to the salesman to the fiance director to the top boss, u guys were awesome, they treated me with respect and kindness thank you, you guys are awesome

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Very friendly helpful they have a great selection of vehicles and are very knowledgeable especially Ali

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Traded in my 2020 Kia Telluride for a 2025 Kia Telluride. Great car, excellent service at Wagner Kia too. Very friendly, genuine, caring sales process and service department for regular maintenance. Definitely would buy there again

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

This is what every used car dealership should be like. Everyone went the extra mile.

Everyone was very friendly and helpful in buying my truck. They made the process smooth and easy. On the business end I feel they were very fair. What else can you ask for? I would highly recommend any day!!!

Can't say enough good things about this dealership. Bought 2 cars and been coming to the Service Dept for close to 10 years. The main reason is the Service Dept - Great Service Managers!

Love that the sales personnel are salaried & not following you around or pushing you to purchase a car.

Alec and Darin were great to work with. 1st time not buying vehicle hands on. Hope When car arrives it's as nice as presented on line. All very kind and professional. Thanks

I bought money vehicles From Ford Country. it’s a pleasure to work with their sales department and the finance department. They get you in and truly help you find a vehicle that best fits what you’re looking for. No upsell no gimmicks. And they fight to get you the best interest rate and nowadays interest rates are ridiculous. Thanks again to team Ford for my new 2024 limited F250

Very enjoyable buying experience. No pressure and answered all our questions directly. Very accommodating as we purchased and took delivery a week later. Explained all docs carefully before signing

Working with Lisa Hayes was the best experience! She was very helpful with me getting my beautiful Ford Mustang! I recommend her to anybody. Thanks for the best buying experience.

We had a great accommodating experience. We were looking for a car for our daughter, and had a pretty firm budget. Marty found a car our daughter loved in our price range. Thank you for the great experience. We will be back in the future.