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2020 Ford Expedition consumer reviews

$48,990–$51,990 MSRP range
side view of 2020 Expedition Ford
90% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.7
  • Performance 4.7
  • Value 4.4
  • Exterior 4.7
  • Reliability 4.7
Explore the 2020 Ford Expedition
Shop the 2020 Ford Expedition
3.0

I miss my Yukon

This has to be the least favorite car I’ve owned. I’be already had the steering wheel replaced, the passenger seat recovered, the sunroof has leaked, the transmission sucks and my infotainment screen randomly goes black and my car play periodically doesn’t work. For as much as we spent on this vehicle I cannot stand it.

3.0

Bad transmission

Major transmission problems but for will not admit that it does. So be careful I will sell before my warranty runs out. Good luck for the next person who will buy it.

4.0

Transmission Gearbox Trouble

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

4.0

Great but console has an issue

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

5.0

Great large SUV

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

5.0

Best vehicle I’ve owned

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

5.0

The best car I ever oqn

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

5.0

Nice truck except cracked screen

Nice truck. I would be very happy if my cracked screen would be repaired or been repaired in a timely manner. Truck is nice. Customer service sucked!

5.0

Big Rig to Pull an Airstream

Bought the biggest auto I've ever owned and didnt know what to expect. I have been pleasantly surprised by the engineering and craftsmanship that Ford put into this vehicle. The fit and finish is exceptional, it is attractively designed, the interior of our Limited is very nice and there's lots of tech to help drive this behemouth. The thing that surprised me most was the quickness and agility of this very big car. It's no sports car, but has an abundance of power and takes corners quite well. Good job Ford!

5.0

My 5th Expedition.

This car has all the bells and whistles of top luxury cars. The advanced technology is very high quality. I got the King Ranch model. After purchasing my 5th Expedition you can assume I like this car.