Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

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Used

2020 Ford Expedition Limited

51,082 mi.

Ext. Color: White
Int. Color: Gray
Transmission: Automatic
Drivetrain: RWD

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Ross Downing Buick GMC Cadillac

Great Service

by Daniel from Hammond,La

November 5, 2018

4.8 (239 reviews)

The service that I received was excellent. The Salesperson Ms Bree Dixon was very professional. I would reccomend Ross Downing Cadillac to my family and friends. Great service. Clean facilities. Great experience.

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Ford Certified

2020 Ford Expedition Limited

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: RWD

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All Star Ford Lincoln

Authorized Ford Dealer

Brake Control Module Failure

by Forrest Skiver from Prairieville, La

November 6, 2018

4.7 (512 reviews)

Very good job on a great truck. The only negative would be the the $1500. part that failed before 60,000 Miles. Not All Star, (FORD) Parts should be made in USA!

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