Used 2020 Ford Expedition for sale near Washington, PA

Very pleased with the ease with which I was able to schedule the appointment as well as the service. The agent -Matthew was friendly, professional and knowledgeable.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Awesome!! Very great customer service! Polite! Everybody went out of their way to help and very respectful!

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Great car and great service. The quality of the service rep. Was superior, he whet about and beyond to provide excellent customer service. What I really liked was when I brought my car in, he addressed my issue immediately.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Ed Miller provided great service! The vehicle was exactly what I ordered and the transaction was seamless and quick!

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Omar was great to work with. Felt that we got a good deal on the SUV we purchased.

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

I reached out to West Point Lincoln via email describing what I was looking for and my price range for a vehicle for my retired dad. I was contacted quickly by Michael Cook, who turned out to be such an amazing and personable salesman. Michael not only stayed within our price range but actually put my dad in something that was a better fit than what we originally asked for. He was incredibly organized, knowledgeable, personable, helpful, and extremely friendly throughout the entire process. When we arrived at the dealership to view the car and finalize everything, we were there for maybe only 2 hours – a refreshing change from the typical all-day dealership experience that can be so draining. We then met with Joseph in finance, who was also amazing! He explained everything in detail regarding the steps to finalize our purchase and was genuinely one of the nicest individuals we've encountered. We have always been a Lincoln family, but having additional positive experiences like this further reminds us why we return to Lincoln. It costs nothing to be kind and patient with people, and both Michael Cook and Joseph were not only amazing at their jobs they were genuinely kind individuals. I highly recommend visiting West Point Lincoln you won't be disappointed. Their commitment to exceptional customer service truly sets them apart.

The best car buying experience ever. Steve was great!! 10+++,A+++. He went above and beyond to make sure that my son and I were understanding what was being offered. I went in wanting to compare four trucks. He lined them up, had their printouts and even took me to weigh two of them to make sure I was getting into a truck that I could work. While processing the paperwork, he dropped us off at a deli so we wouldn’t be wasting time. Once we were done eating, financial was ready for signature. I will be back for my next truck!

Robert and Rob did a fantastic job making sure everything went smoothly. In and out very quickly. They did a fantastic job of detailing the car.

I bought a car yesterday from tri family Ford I could rave for hours all the way from the shop desk to the salesman to the fiance director to the top boss, u guys were awesome, they treated me with respect and kindness thank you, you guys are awesome

They are always efficient and nice. I enjoy getting my car serviced there. I bought both my toyotas there and will purchase my next car there too.

Alec and Darin were great to work with. 1st time not buying vehicle hands on. Hope When car arrives it's as nice as presented on line. All very kind and professional. Thanks

I bought money vehicles From Ford Country. it’s a pleasure to work with their sales department and the finance department. They get you in and truly help you find a vehicle that best fits what you’re looking for. No upsell no gimmicks. And they fight to get you the best interest rate and nowadays interest rates are ridiculous. Thanks again to team Ford for my new 2024 limited F250

We had a great accommodating experience. We were looking for a car for our daughter, and had a pretty firm budget. Marty found a car our daughter loved in our price range. Thank you for the great experience. We will be back in the future.

Very enjoyable buying experience. No pressure and answered all our questions directly. Very accommodating as we purchased and took delivery a week later. Explained all docs carefully before signing