Found the car we liked on-line and exchanged a phone call, visit and phone call with the dealership's on-line sales rep, Johnny. The next day we purchased the car. We were in/out of the dealership in approximately 2 hours. Facility is very clean, nicely decorated with antique automobiles and western motif type decor. David Scott was our salesman. He was respectful, knowledgeable and professional. The finance director, Brandon Dominguez was very knowledgeable especially concerning the extended warranty. The car was cleaned so well it appeared brand new. Our experience with this dealer was great! I highly recommend this dealership. If you are looking for personable and attentive service visit Chaparral Ford.
I was completely satisfied with working with Kirk Johnson in buying a 2019 Ford Fusion.. He was able to get the best deal on the trade in on my 2013 Fusion and the the most discounts on my new car.. Kurt was also very helpful in getting the leather interior that I wanted instead of the light putty interior that the car came with. All all Kurt was very friendly and professional in the buying experience I had with Red McCombs West and I wouldn't hesitate to recommend him as a salesman for the dealership. Jim Griffin
As a first time buyer, I went to Ford with just the thought of looking around. But at the end of the day I left with a new vehicle for a great deal! I was very thankful for Justin who was very patient and answered all my questions about the vehicle agree was able to work with me on finding a truck I actually enjoy!
Sales representative (Heather Rosas) was very courteous and knowledgeable about the new vehicles. We will definitely come back to purchase our next vehicle. We are planning on having our new vehicle serviced by Ancira as well.
Roy Fernandez went above and beyond expectations for my family. He found us exactly what we needed at a price no other dealership could offer. You can't go wrong at Chaparral when people like Roy Fernandez are willing to do whatever it takes to, not only help you shop comfortably, but welcome you and treat you like a priority. Thank you Roy Fernandez and Chaparral Ford!
I found a vehicle online that this dealership was selling. I was helping a friend, who is not from the states, to find a vehicle for his extended stay in our country. I was greeted as soon as I stepped on the lot. They cooperated with me as I scheduled a mechanic to look over the vehicle. After getting feedback from the mechanic, we determined that the car was fairly priced for it's condition etc. The sales team was patient and helpful as we worked out the logistics of the purchase. I would recommend them to anyone! They don't have a fancy facility or a huge lot, but they have great prices and people. Perfect place to find a used vehicle.
I shopped around for over a month looking for the best deal on a used truck. I needed something reliable and affordable but with my poor credit I had limited choices. Luckily I found ET, They helped me get into a new vehicle and I am happy to say that I have had nothing but good experiences with the staff. I will recommend to friends and family.
Everything was handled with professionalism and left me satisfied with the exact numbers I was looking for. Fit my family with a perfect vehicle. Anatolii did an excellent job from showing the car to answering all questions.
Came here to find a car for my little sister, Rory Parker was our salesman and he did an awesome job! Service was awesome! He made sure she walked out with an awesome car for an even better deal!!! If you're looking for a new ride, this is the place to go!!! Highly recommend Mr. Parker!!!
Every time I go to get my vehicle serviced, they have good customer service and it’s fast and easy.
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