Joseph listened to everything I was looking for, only showed me what I was interested in. Unfortunately my van wasn't ready and wont be for a day or 2 and my trade in wasn't running but they let us use a loaner! Im very happy with my experience and will go back
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Sales representative (Heather Rosas) was very courteous and knowledgeable about the new vehicles. We will definitely come back to purchase our next vehicle. We are planning on having our new vehicle serviced by Ancira as well.
I highly 100% recommend American auto brokers if you are in search for a vehicle!!!!! Netti....was....OUTSTANDING!!!!!! She went well over and beyond and even more then that to get me into the truck of my DREAMS!!!!! She is the girl you wanna work with, and even through all my questions, what if’s and at times negativity about getting this car(because I had no faith that I was gonna get my dream truck) she stayed 100% positive throughout the whole process and made me feel super comfortable about my decision!! Jackie was amazing as well in helping with the finance process and made ends meet from all over the place to make my dream come true!!!!! She’s a doll for that!! And then Gabby!!!!! Oh she’s so sweet and helpful and gave great advice and made the final deal so smooth and exciting!!!! She was very patient with me let me tell you because I was a nervous wreck throughout this process. This team DEFINITELY is the BEST! Teamwork makes the dream work!!!!! Oh yea...and the break room had super good snacks, the office was clean and all the rest of the staff that I didn’t work face to face with were so very welcoming and nice as well!! And at the end....you get a cool shirt!!!!! Got trucks!
Look No Further, they have a lot of quality trucks
by Eddie Prince from Las Vegas
September 28, 2018
Everyone was great. Building a relationship with their customers, is there model. Go see for yourself, and test drive your dream truck. Ask for melissa Navarro, tell her I sent you... Eddie Prince you won't be disappointed.
Coming to Jordan Ford was a very pleasant experience. From the moment we stepped onto the lot, PJ, our sales rep greeted us and took us straight to our future 4Runner with no sales pressure whatsoever. From there he took my wife out on a test drive while I waited with our three year old in the Lobby. After that I took the 4Runner out myself with PJ. Not once was he pushy. He waited till we were done with our test drive. We explained the situation that we were not ready to buy that day and he understood completely. We walked away with a sales purchase order that was good for 5 days after saving us even more money from the asking price. I expressed that the 4Runner had a strange smell in the interior and so they detailed it and shampooed the entire thing. After we got approval on loan he drove 40 minutes to our place of business to deliver paperwork so we wouldn't have to come into the dealership. After that, he advised that the truck was clean but needed to air out for at least a day due to concerns of any leftover fumes from the cleaning treatment. On delivery day, he drove from San Antonio to San Marcos so we wouldn't have to travel all the way down to him. PJ treated us like family and for that we are grateful. We will definitely be buying from them again. Can't say we've had better service anywhere else! Thank you PJ Julian, Paulina and Aaron
My experience with BB JEEP was overall a success. From the time I met Russ in the Parking lot to signing papers with Sheli. It was smooth and stress-free. Russ asked all the right questions, guided me to the right vehicles, and listened to my budget requirement. I never felt pressured and I felt comfortable with him the entire time. I felt he was sincere and trust-worthy. He wasn’t your typical car saleamen trying to close a deal and superficial. He brought back the small town feel of authentic conversations and sharing a piece of his life with me. Thanks, Russ! I’m extremely content with my New Jeep Cherokee purchase and I appreciate the great experience.
I bought my first vehicle the Grand Cherokee from Jeff and hands down have nothing but the highest accords for him and Bluebonnet Jeep. He was incredibly knowledgeable and laid back; just what a young woman needed.
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