I can't say enough or say thank you enough to the World Ford service team.It was the first day of a week long vacation and we were excited with anticipation, looking forward to seeing family and having some great down time.The wife and I were headed to Florida from Louisiana when our 2002 Expedition developed an issue. it was mid-day and the folks at World Ford performed like a NASCAR pit crew to get us back on the road. It seems that our local dealer's tech had taken some short cuts when working on our vehicle and didn't reinstall one of the wiring harnesses properly. This permitted it to lay across the engine and melt insulation/short wires causing the "limp home mode" to engage. The World Ford team worked for a couple of hours and thought they'd have to wait until Monday (it was Saturday) for their transmission specialist to get in and have a look. They kindly arranged for us to be taken to a rental car agency for us to get a rental and while we were there we received a call from them that they'd found the problem and it would be fixed in about an hour. Seems the young man working on the problem wasn't satisfied and kept working the issue to get us back on the road. They did a very professional job repairing the problem and even took the time to provide us a short write-up on the workmanship our home dealer had performed. I was able to take this to the home dealer and get a full refund for the repairs. I really appreciate they're professionalism and interest in providing real service. If I ever move to Pensacola or I'm in the area and need service I know where I'll go.
1999 Ford Expedition XLT Review
hands down the best car or truck ive ever had
by terminater from phila,pa
November 10, 2018
5
This truck never let me down no matter what the weather! this is my second expedition my first was a 4.6 I really enjoy the horse power of the 5.4 I think I will be keeping this truck for a long time.
We showed up at about noon Saturday, 7/28 and were met by Brad Woodruff. We told him our story, We've been online shopping for a smaller SUV which would meet several criteria. Important was the fact that my wife is 6' tall;we were looking for better mileage than our 2011 Pathfinder accords; and the space to carry my ancient bass violin was a requirement as well. Finally, as retirees, we faced budget limitations. We had narrowed our choices to the Toyota RAV 4, the Honda CR-V, and the Hyundai Santa Fe Sport. (We'd purchased a 2013 Santa Fe Sport from this dealership several years ago, decided we needed more power to pull a camping trailer, and sold it to purchase the Pathfinder.) Brad proved to be a great listener as he heard our whole story, then brought the 2018 Santa Fe Sport we'd seen on line around to the building for us to sit in. We also wanted to compare the CR-V with it. (We had tried the Rav 4 earlier, and found it less comfortable that a CR-V we'd tried at another dealership. Brad, then brought a CR-V around from your lot so we could do a "Side by Side"- A-vs-B comparison. He let us check them both out, sit in both, take measurements, and allowed us to come to our own decision that, though the Santa Fe Sport professed lesser gas mileage numbers than the CR-V, the Santa Fe Sport was much more comfortable, and large enough to meet the needs we'd stated. Brad was very personable, we chatted a good bit, learned of many commonalities we shared, (His dad was in the Air Force, as I had been, His children were in the band at Tate High School, and that their band director Joe Hooten,(who had been Brad's band director in high school,) was a long time friend of mine, since I taught orchestrate at Tate High School some years before. All in all, it was a no pressure, easy experience to select our car, and Charla made the paperwork side of it more pleasant than we ever expected. The entire venture was simply a process with which we were most pleased . Michael & Leslie Richardson
2017 Ford Expedition Limited Review
Very roomy, even with 2 car seats
by lnix20 from GA
May 12, 2019
5
We traded in our Xterra, because we just didn’t have any leg room with 2 full size car seats in the back. The Expedition has extra room to spare! Love our BIG family SUV
What an amazing experience! Thank you to Jonathan, Paul and Frenchie. You all were nothing but gentlemen and very professional. This dealership is the epitome of what a dealership should be! I know you have two customers for life. Thanks for everything, I will be back!
2016 Ford Expedition Platinum Review
Best vehicle I've owned by far.
by Ltjake2388 from Mendon, MA
April 30, 2019
5
This vehicle has met all my needs and still looks/handles like it is brand new. This is my third Expedition and I would recommend this type of vehicle to everyone looking for a full size SUV.
Didn't buy a car but they responded very quickly and didn't flood me with emails or phone calls.
2004 Ford Expedition XLT Review
The best SUV I have ever owned!
by Julie from Lucerne
February 15, 2019
5
This car met all of my needs plus some! Very comfortable for long or short distances. Tons of interior room. I feel very safe in this car. It has been my grocery getter all these years. I have used it to move (you can fit a lot of boxes in it). I can fit 7-8 adults in it, with the third seat. Has bags of power.
Facility is clean, but when you have to come back three times to get the issue figured out, I'm glad I had a service rep like Jerry to correspond what was going on and to get things figured out. Keep it up Jerry. Give that man a raise!
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