Easy to shop online, haven't found a car I like yet but will continue to try,
2018 Ford F-150 XLT Review
items that were better on earlier models
by fletch43 from Houston
May 15, 2019
5
the air vents on my 2009 king ranch and 2015 expedition are circular with possible 360 degree rotation and variable close positions. much better than those on my 2018 F-150 platinum. info system when i have the navigation in the full screen mode there is no indication of radio information. have to go to the multiscreen mode. on my 2015 expedition i can full screen map and radio information. much nicer
Hands down the best car dealership anywhere. They go way above and beyond just the "Sale." They truly have helped my family in more ways than they could even know. They are truly honest and caring and have earned a customer for life in me!
2018 Ford Fusion Titanium Review
Most reliable car I have owned so far
by JohTon from Ruther Glen,Va
May 3, 2019
5
This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!
My wife and I started looking at cars months ago. Either the price was not reasonable, the sales had no knowledge or other issues. We decided to go to this dealership, over an hour from our house. We arrived at this dealership hoping to look at a few used cars, but not expecting to buy (like usual). We met Joel, a friendly, knowledgeable sales professional. We could not have been more impressed. Instead of driving off the lot in a used vehicle, we bought a brand new SUV. We told him our needs, likes, and dislikes and he found the perfect solution. He kept in mind our budget the entire time. This wasn't just a good sales experience, it was great. Joel took the time to offer us a complimentary drink on a 90-degree day, a snack, and tour of the facility. Another thing we were impressed with is that he wasn't so quick to talk numbers, or "if" they could help us. We spent hours (poor Joel) looking at different vehicles. Joel didn't even complain or show rudeness when my wife exhibited her unintended pregnancy hormones. Joel is seriously the poster example of great customer service. Then came time for test drives. Of course, Joel doesn't get paid to babysit, but he kept our daughter entertained while we discussed the vehicles, complete with some Pokemon GO on the test drives. I mean seriously, what sales person cares that much! We finally (7:30 at night) were ready to throw some money down and drive off. Seems how we live in Crestview, we were quite ready to go. Then we began to deal with Rick in finance. Rick said he would love to sign the paperwork and that he would sign and sell the vehicle tonight, but he thought we should wait until morning. We thought this was just a clever sales tactic. We decided to trust him and waited until the morning. He called us and said he got us an interest rate less than half of what we discussed, and pretty close to zero. Really?!?! Of course, we went back to the dealer. When we got there it got even better. The interest rate went down again and we found out we could get a brand new SUV for the same monthly payment as one 4 years old. Joel continued to make us feel important and worked hard to make us feel he was our advocate rather than sales person. It was so refreshing not to hear "I just started and don't have the answer to that" or "here are the keys, let me know if you have questions". Joel had answers to questions we didn't even think to ask.
2018 Ford Fusion Hybrid Titanium Review
Good car, but not much fun.
by MrBill from Lakewood, CO
May 5, 2019
4
Had the hybrid about 4 weeks now. Great mileage...44 to 48 MPG so far. Great stereo, good phone integration so far. But man, this is not a fun car to drive. It's low on pickup and it is constantly changing between gas, electric and both. If you don't have the radio on, you hear all the sounds of the gas motor, electric motor, and electric accessory motors. But it's a good car, just not fun.
I can't say enough or say thank you enough to the World Ford service team.It was the first day of a week long vacation and we were excited with anticipation, looking forward to seeing family and having some great down time.The wife and I were headed to Florida from Louisiana when our 2002 Expedition developed an issue. it was mid-day and the folks at World Ford performed like a NASCAR pit crew to get us back on the road. It seems that our local dealer's tech had taken some short cuts when working on our vehicle and didn't reinstall one of the wiring harnesses properly. This permitted it to lay across the engine and melt insulation/short wires causing the "limp home mode" to engage. The World Ford team worked for a couple of hours and thought they'd have to wait until Monday (it was Saturday) for their transmission specialist to get in and have a look. They kindly arranged for us to be taken to a rental car agency for us to get a rental and while we were there we received a call from them that they'd found the problem and it would be fixed in about an hour. Seems the young man working on the problem wasn't satisfied and kept working the issue to get us back on the road. They did a very professional job repairing the problem and even took the time to provide us a short write-up on the workmanship our home dealer had performed. I was able to take this to the home dealer and get a full refund for the repairs. I really appreciate they're professionalism and interest in providing real service. If I ever move to Pensacola or I'm in the area and need service I know where I'll go.
2018 Ford F-150 Platinum Review
Great truck for the money
by Fordman from Ocala,FL
May 13, 2019
5
The back seat has more room than the other trucks I drove. Great family vehicle. The 5.0 with 10 speed transmission gets amazing fuel mileage.
Facility is clean, but when you have to come back three times to get the issue figured out, I'm glad I had a service rep like Jerry to correspond what was going on and to get things figured out. Keep it up Jerry. Give that man a raise!
2019 Ford F-150 XLT Review
2019 King Ranch
by Michael from Lima
May 14, 2019
5
This is my fourth Ford truck. First was a Ranger, then an XLT, then a Lariat. This King Ranch fulfills my bucket list. Have had it only a week but it looks and drives great. Very comfortable ride.
Dan Blocker, my service rep, was very helpful in getting my truck in to be diagnosed when it was scheduled. It was done later in the afternoon but he reserved a rental for me and told me it was ok to bring it back in the morning because I lived over an hour away and had been waiting a while for mechanic to run diagnostics.
Followed up with the work and I picked it up in the morning. Smooth all around.
Gulf Shores
2016 Ford F-150 XLT Review
This is a wonderful truck. The best I have ever iw
by Xamdam from Houston, Texas
May 12, 2019
5
The truck is great and is the best truck I have ever owned. It get good gas mileages and the V8 purrs with lots of power.
I was in and out relatively quickly despite showing up without an appointment for a oil change and tire rotation. Staff is always courteous. Check other things without charge and gave me a heads up on my brakes and tires needing to be replaced soon.
2016 Ford F-250 Lariat Review
Amazingly fast truck
by Tj from NW Ohio
April 11, 2019
5
My Duramax and Cummins buddies get all bent outta shape when this 6.7 just walks away from them with ease. I pull a 35 ft 15,000 lb trailer with it, the truck is like.... get a bigger trailer dude!!
My service rep Michelle was very helpful and explained everything in detail. She was extremely courteous and friendly. I am pleased with the quality of the repairs that were made.
1999 Ford Expedition XLT Review
hands down the best car or truck ive ever had
by terminater from phila,pa
November 10, 2018
5
This truck never let me down no matter what the weather! this is my second expedition my first was a 4.6 I really enjoy the horse power of the 5.4 I think I will be keeping this truck for a long time.
All the service that I received was efficient and pleasant especially dealing with Tim Johnson this was a pleasant experience because of her courtesy and efficiency and effort to please
Received a Notice of Recall on my 2018 F150 for the EBrake. Scheduled the appointment on line, showed up 15 minutes early. Also mentioned a concern about TPMS not being correct. EBrake was a visual inspection of a clip. Had both concerns taken care of in less than 25 minutes.
2018 Ford Edge Sport Review
Extremely roomy
by Karen from WINTER HAVEN
May 8, 2019
5
The legroom in both front and back is remarkable. I do wish the seats were a little wider and deeper for the driver but that's a very minor issue. I especially like the quiet ride and the fast pickup from the engine.
Took my 2016 Fusion in for service. Great customer service from Dan Blocker and the entire team. Excellent service from the shuttle also. Highly recommend!!
I sent in a survey already----what's going on? It was complete and lengthy and I'm not doing it over again. It was positive and mentioned employees by name who I wanted you to thank for me!!! PS How do I know the quality of repair till I use the car??? Facilities marked down cause there was no fruit on hand---told the person who handled that was absent that day. No excuse! PLEASE USE THE COMMENTS FROM THE SURVEY I FILLED OUT A FEW DAYS AGO?
2017 Ford F-150 XLT Review
Excellent all-purpose truck
by ADBear from New Orleans, LA
March 30, 2019
5
This car meets all my needs and then some. Great tech also. Lots of leg room and indoor storage space. I have even slept in it.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2019 Ford Flex Limited Review
Hidden jewel!!! Best car ever!
by Tarag from Texas
April 27, 2019
5
Amazing seating!! Amazing technology!! Smooth ride!
People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com
Vehicle available to be shipped to your home. Contact
the dealership for details.
2019 Ford Ranger LARIAT Review
Great Truck for the price
by FFG 201 from Clarksville, TN
May 16, 2019
4
This truck is perfect for the average daily driver that uses their truck for typical household chores, 7500lbs towing capacity for hauling. I chose the lariat fully loaded and was out the door at 43k with a warranty.
What an amazing experience! Thank you to Jonathan, Paul and Frenchie. You all were nothing but gentlemen and very professional. This dealership is the epitome of what a dealership should be! I know you have two customers for life. Thanks for everything, I will be back!
2017 Ford F-150 XLT Review
The Jury Is Still Out
by NiceguyEddie from Ma
April 27, 2019
4
3 weeks ago, I bought a 2017 Ford F-150 XLT 3.5 TT 302A/Chrome package, has all the bells and whistles...absolutely beautiful truck. Being a certiefied pre-owned Ford, I was willing to pay the 36K...as I received a more then fair price for my Honda Pilot trade in. I gotta say, I really wanna like this truck. I'm 6'3", It's far and away the most comfortable vehicle I've ever driven. It's wicked powerful...0-60 mph in 6.1 seconds. With all that being said. I've had 2 issues already with the truck. With in 48 hours of taking it home, the starter xxxx the bed. Had to have it towed and starter replaced. Okay parts break, they can be replaced. They played for it. Just today, I returned it to the dealer and got a loaner. Heard a rattling noise when I started it. Upon further investigation via internet, it could be the cam phasers or tensioners. Either way, I don't need my timing chain loosening up and rattling every morning I start it. Like I said, I wanna like this truck but the jury is still out. I'm optimistic and hopeful the dealer will make it right. So much for Certified Ford F-150's passing a 172 checklist and being the "cream of the crop" Evidently starters weren't part of that "172" check list. We'll see what they say when thay call back Monday morning with a diagnosis?
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