BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-)
I will never be without an Expedition
by SEAWEED from NORTHPORT, FL
March 28, 2018
Made in the U.S. Totally impressed with this vehicle. Very smooth ride for a truck and feels sturdy. We actually feel very safe in this vehicle. Plenty of space when traveling with our three Greyhounds and extra room for our stuff.
Our Salesman Mike McCann was AWESOME! He made sure our Truck buying experience was a good one. He knows what he is doing! We got the Ford F-150 XLT SUPERCREW CAB 4X4 and LOVE IT! Our drive from Stockton was well worth it! We will definitely be back when ready for another car!
Almost Maintenance Free
by Dave in Houston from Houston
August 26, 2018
The main engine computer had issues at 22,000 miles but was covered by Ford, the front rotors needed resurfacing early and I put a battery in it right after the battery warranty expired. I don't think they use great brake pads or batteries from the factory, but other than that the truck has 91,000 miles and 5 years on it and literally runs and drives like new. I haven't even burned out a bulb or had any interior plastic parts break, and we haul kids. This has been the most trouble free and reliable vehicle I have ever owned, including Toyota, Honda and Acura. I didn't like the plasticky dash when I bought it, but 14k cheaper than a similarly equipped Suburban, I learned to live with it.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
Consumer Reports Rated #1
by GTA from Fort Wayne IN
January 9, 2019
Could not be happier with my recent purchase of this vehicle. It’s like having a full size bed pickup truck with a cap on it.
The most technologically advanced expedition, easily pairs with our cell phones to answer and make calls from your current contact lists, receives and reads text messages, etc.. great navigation, rear backup camera and heated seats are great on the cold winter days.
A great family sized SUV, I couldn’t be happier with my purchase. I have gotten several compliments in the last week. The power running boards are an added bonus. Overall this is a sweet alternative to the Yukon’s & Tahoe’s out there.
Mike the service manager was very helpful and not pushy like most car salesmen. i have my selection narrowed down and ill be buying from them this weekend
Most comfortable vehicle ever!
by Colonel Bud from Indianapolis
November 1, 2018
I have owned this Expedition for about 4 months, been on a couple 10 to 12 hour drives...extremely pleased with the comfort, performance and overall ride. Have owned lots of other SUVs/Trucks including newer 4Runners, F150, Sprot Trac and Trailblazer. The 2017 Expedition is my overall favorite over the last 30 plus years of military service, travelling from post to post...and all around the country.
I emailed this dealership for info on a suv and they were so quick to reply. Great customer service!! I was very surprised. I am waiting to find the right car!
I love my expedition
by Jumping jimmy from Manitoba Canada
December 24, 2018
I have only had this expedition for 3 years but has not let me down. I now have 305,000kms on it and still strong. We took it to New Orleans on a last minute holiday and it was a dream. I’ll be honest I was a bit worried with the mileage and the distance we had to drive but it was the best holiday we have ever been on. I want to upgrade it but I know it’s not worth much and everything still works awesome! So I’m going to drive it till it costs me for a major repair and then it’s time.
I bought my Ford Edge here 10 months ago and these guys are great to work with. They strive for excellence and customer service is top notch! Their service department is by far one of the best I’ve ever experienced. The staff here always welcomes you with a smile! I highly recommend anyone to Harrold Ford who wants to get the best price and service in the greater Sacramento area.
Needed a bigger car for my Labradors
by Steph wolfinger from east greenville pa
December 8, 2018
This car is exactly what I needed . Needed more room and has great space and my Labradors love it for when we are traveling to dog shows. Drives smooth and easy to navigate.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Comfortable ride and very roomy.
by Carrie from Lexington, KY
January 4, 2019
We love our new vehicle. It has all the room we need. It’s a great ride!! The 3rd row has lots of room and is not cramped like other 3rd rows. Love our new ride!!! It’s my dream ride!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by cdmccook from Edmond, OK
December 23, 2018
We love our 2017 Expedition. This is our third Expedition, having had a 2000 and a 2006. This is the most comfortable one yet. It drives very smoothly and it has plenty of room for our whole family.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
The wife loves her new vehicle
by JB from Tallahassee, Florida
November 25, 2018
It’s what made my wife happy, she loves the color, leather interior, power everything, audio system, navigation, it has it all, thanks Ford, once again.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Towing?...absolutely unstable! 4,200 mile trip.
by rs retired and on the road from florida and New Mexico
November 24, 2018
Friend rented one and agreed it felt light as if it would slide off the road.
Our dream vehicle now so disappointed. We need help.
Mike was so helpful and very knowledgeable of vehicles. Took his time with us and answered all our questions. Did not feel rushed at all. We will definitely refer our friends and family to him. Thank You Mike
by Broyal from Weatherford, ok
July 23, 2018
The ford expedition is roomy and luxurious. The middle and back seats have the same amount of leg room, which is good for everyone. Happy with my purchase
An absolute pleasure working with John, Mike and Murray. Bought a beautiful used truck for a very fair price. I felt welcome and trusted while working with these processionals!
Excellent Extra Car For The Family
by 4 Your Info from Norco
October 21, 2018
This car was my daughter in laws and her kids for several years it is a great "mom" car for transporting kids around town and their friends. Lots of interior room, 3 rows of seats and great air and radio.
Honest dealer and non-aggressive sales staff. Good
by K.G. from Carmichael,CA
June 1, 2017
I couldn't find an honest deal at auto malls! I went to Harrold Ford and got exactly what I wanted in 5 minutes. I drove away in a beautiful used Taurus SES, that was 15 years ago and I still love it. No major repairs at all! I'll never buy a used car anywhere else.
by Traveler from Franklinton, LA
December 15, 2018
Love my new expedition and it is very stylish. I love the spacious room and how the middle row seats adjust to give people in the third row more room.
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