Used Ford Expedition for sale near The Colony, TX

Excellent experience at Dallas Lease Returns. Chris Mikell was great to work with. The entire process was quick and with none of the stress or pressure that often accompanies car buying. I would definitely buy from this dealer again!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

What a great experience we had at Audi Plano! Dillion, was an Absolute Delight to work with! I was very pleased to have someone listen to my wants in a car and actually follow up with cars that were very much in alignment with what I had in mind! Everyone we worked with were professional and helpful! We will absolutely be shopping here again!

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Very good and courteous staff. Had difficulty locating my appointment but all went smoothly afterwards. Picked up my car in no time. It is always washed for me!

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

The I talk with was very Profession And knew what He was talking about, very Focus., smart guy

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Wanted more information on the damage to a car and none was giving to me

My salesman was very patient with me. I asked a ton of questions because there was so much about the vehicle that differed from my 2013 Suburban. I suppose, if I were not such a Luddite, I would have found many of these things obvious. As it was, we didn't explore the engine bay. My age and under-hood vehicle complexity have pretty much made my access here a waste of time. The salesman balanced the time spent on each element and provided me with a reasonably good understanding of each. However, I still spend time digging through the owner's manual, after the buy, trying to grasp the fine points of various elements.

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

Car buying was easy with them and they were upfront with their price and total out of the door price. Sales person and sales manager were excellent to communicate all the details we need before we make the purchase. Will buy a car from them again in future!

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

I had maiantenance done on my F-150 King Ranch. Shea was the service advisor. He is very knowledgeable and made sure that what I needed done was discussed. I?ll use Shea again and he will be taking care of my wifes Bronco also.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

This truck is comfortable, powerful & roomy. The third row can actually sit three adults with reasonable comfort. The Eco-boost V6 has plenty of power. Sufficient room behind 3rd row for cargo. Tahoe 3rd row is great if you like sitting with your knees by your ears. First Ford I’ve bought in 38 years since my 73 Mustang. If you get one make sure you get the Sync 3 radio.

Marcus from Echo was amazing. He knew what I wz tex and worked to get me the best deal on my car. He kept me updated during the whole process.

newest purchase 8/16/25 As I would have placed my chance of getting an approval on new car loan…. Westway Team, found a way when it seemed undo able! It was a lengthy process —- with the end result being a success, made it all worth the spending all afternoon and evening until closing time. Salesman Gary and Gilbert were phenomenal as they worked in tandem along with James M. In Finance—- were all a pleasure to have working on my behalf. I highly recommend, anyone seeking a vehicle and partial to the Ford products…. REACH OUT TO WESTWAY FORD THEY NOT ONLY SPEAK OF CUSTOMER SERVICE IS A PRIORITY THEY STRIVE FOR THEY NAIL IT! And deliver on it Thank you Westway Ford👍

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

The buying process was surprisingly quick and easy. The dealership was actually very willing to negotiate the price with me and once we agreed upon a sales price, there was no hours-long waiting like I have experienced at other dealers. Our salesman, Javier, was very attentive, gave me his cellphone # and responded quickly to me with a couple of questions and requests that I had after the purchase. Overall, very pleasant exerperience and I will be returning to this dealership in the future.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Everyone in the service department to the checkout was amazing, knowledgeable and courteous. They completed my repair in an extremely timely manner

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

I had a great experience buying my new car. My sales representative, Mr. Ali Nodeh, was a very experienced & patient man . He answered all my questions patiently. I am very satisfied with his performance and manner of behavior and I would 100% recommend him to everyone.

Everything I wanted in a car comfort and driving. Interior and exterior of the car is beautiful. Controls on the dash are conveniently located and easy to use

Nick Hughes provided a very good experience in purchasing a new vehicle. Very attentive in the process of purchasing the vehicle.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

We just bought our 3rd car from Toyota of Richardson. Lonnie helped us first time and we kept going back to him. He genuinely help us in buying a car. He will get you best deal there. Along with Lonnie his manager Patrick always been very helpful. They value their customer and i am very grateful that Lonnie is my sales person. He worked so hard and very humble and happy individual and make transaction very smooth. I am permanent customer now Thank you Toyota of Richardson A+++++ 5/5 for sure. #bestcustometservice#Deals#bestsales#Lonnie.

Great people to do business with retired Maryland dealer they have the car I wanted it took five minutes on the phone. It was everything he wrote designed it to be good guy. Car was super clean when it got here. Great job guys🏁🏁

Powerful and luxurious, I wish the navigator interior/seats was in the platinum. The massage is great but not vibrations only rollers, no hill driving mode which is weird, besides those items this thing is a rolling work of art, nice looking smooth, quick, comfortable and spacious. A lot pile of electrical goodies and tech too assist with daily driving needs. Honestly this and the navigator are the only real choice on the market. All else are underpowered and unreliable overpriced junk.