Used Ford Expedition for sale in Carrollton, TX

I am not a person to write reviews, but the sales guy who assisted me with my purchase deserved some recognition. It’s always so stressful when deciding in a big purchase. I was in the market for an Audi, I shopped around at multiple dealerships in the area and was not comfortable on purchasing a vehicle. This all changed at Dallas Auto Direct, Joseph was extremely professional, kind, and welcoming. He walked me through the entire process and made me feel comfortable. His patience with all my questions and concerns assured me I was in good hands. Thank you to all the employees who were involved in the process. I will be sure to return for any automobile needs and will happily refer this location. Thank you Joseph! You are the best. Tina

Comfortable, ample power, very reliable, quiet, and spacious. This is the best version of the Triton V8 Ford ever had. Not overbearing but just rugged enough. Definitely a tough vehicle. Very safe driving the family around in it. The best vehicle for camping trips. Traded it in and I still miss it. Just don't miss the constant maintenance on things like power window issues, power seat issues, etc. Would I buy it again? Yes, if the price is low enough, I'm considering getting another one again just for camping or road trips.

Drove in for service. Received immediately by friendly attendant. Assigned a Service Representative; Mike. He directed me with speed and accuracy. I waited only about 45 minutes and my car was completed and clean. I would highly recommend them for any service you might need on your Honda.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Best trade-in experience our family has had. Mike Salter was excellent to work with. Professional, timely, and friendly. TxCarsDirect gave a fair offer for the vehicle and took a lot of headaches off my plate to prep the car had I sold to a private party. Highly recommend.

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

Repeat buyer at Autos of Dallas. Another quick, enjoyable purchase experience, working with Graham Flinn and Kevin in finance. It was a challenge deciding which car, they had so many. Thanks!

Dealer worked well with the customer and communicated the process and updates via phone. Vehicle was delivered to Laredo with no issues and free of service.

I went in to Frisco Chrystler Dodge Jeep RAM for an oil change, seat belt repair (warranty) and to address an old issue that another local dealer created when they did a faulty reassembly related to a prior warranty repair. All items were handled quickly and the old issue resolved free of charge to me - the dealer had to go the extra mile to ensure everything was covered even though the issue was not caused by this dealership. They cut the red tape and just handled it. Great service. One small drawback was a shortage of service writers on the day of visit, so getting intial intake took a bit longer than it should have.

This is the 5th Expedition that I have owned over the years. This current generation is a fantastic vehicle which checks all of the boxes. The interior is terrific with plenty of room and comfort, even in the third row for adults.

What a great experience! It was the easiest car purchase I?ve ever made at a dealer. I was called early the next morning regarding my inquiry about a vehicle, setup an appointment for the same day. When I arrived I was greeted by the staff and sat with salesman Eli. I advised him that I already had a deal in works and was just shopping rates. He asked if they could beat the deal, would I purchase there. I said yes. They beat the deal, no haggling, no scamming, no drama and no judgement. The sales manager brought me in, we discussed rates and I was sold. The process was very fast, but wasn?t rushed. Everything was detailed so I could understand all that was in the contract. Thanks guys! Renewed my faith in dealership business.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Daniel was very helpful, honest, and open through the process and while there was an error in the price quote for my Volvo XC90, Brandi and Daniel were able to quickly take ownership of the situation and work with me to reach a . Overall, it was a seamless process to purchase a vehicle at Volvo Grubbs and I look forward to bringing my car back for service. Financing was also a quick, but productive and thorough process with Rick (believe that's his name). Just make sure to keep on to the Latte machine in the Infiniti dealership. Huge bonus :)

While traveling with my family, after thousands of miles, we decided to have a review of our car. So we found this dealer. The experience compare with other INFINITI services dealers I have been, was very good, efficient and honest attention.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Excellent staff and service. Worked with me until I was completely satisfied. Will drive the three hours again if I decide to buy another vehicle. Thanks Michael Massey and staff for making my experience the best car buying ever.

Love it has all the room I need I am 6feet 5 inch's tall works for me. Handles well and good gas mileage for a big car

OUT OF STATE BUYER I wasn't searching to buy a car. My fiance and I were having a general conversation about what car I wanted. Next, he sends me the ad of my dream car that really was something I thought would stay a dream. I fell in love. Being out of state I didn't realize how easy this process would go. I checked BBC Motorsports out and did my research. Google map street view, BBB (A+ no complaints), Facebook..Yelp etc.. I searched under every rock trying to locate anything negative. The reviews were so perfect. I initially didn't read them bc I did not want them to influence my due diligence. I came up with nothing! Buyers I wasted my time bc this dealership is 1000% legit. PROs Jasen is the best! Giorge is amazing! They are both PATIENT (I know I tested them and I wasnt the easiest customer) Beat my credit union rate where I've been a customer for 25+yrs by working with their lender Chase Answered every phone call, email and text(yes I communicated through all 3) Reviews are real(they were so perfect so I initially ignored them) Assisted me with a suggestion to use an independent mechanic to inspect the car being that I'm located in FL and I was unable to test drive the car before buying (Auto Critic was a plus) Sent me the carfax. Sent video and pictures. Shipped and delivered my car to Fl. Oh yea the CAR! The buying experience was so perfect and professional that I almost forgot to mention the Great Porsche I purchased. Low miles, clean, and a beauty well maintained and practically new for a great price. (No negotiating needed, the car was priced fair) The universe lined up this situation for me. It started as a dream, to a discussion and Jasen and George turned it into a reality. If you have doubts rest assured and TRUST! I ASSURE you they are the real deal. Seems too perfect to be true but IT IS!! CONs My credit union totally wasted my time. My paranoia all for no reason. Buy with BBC Motorsports! This is how buying a car should be. THANK YOU Giorge and special THANKS to Jasen! You both were amazing! I OWN A PORSCHE!!!! I OWN A PORSCHE!!!!

This car was a huge upgrade from my 2008 Toyota Sequoia. It fit all my needs, and beat out the Chevy Tahoe I also test drove. The interior room, especially 3rd row leg room is the best of any large SUV I test drove. An adult can sit fairly comfortably in the 3rd row. Cargo space is generous as well, even with all seats in use. I love that this car came with an option for captains chairs in the 2nd row, which makes passenger loading of kids and dogs super easy and flexible. The interior bells and whistles in the Platinum edition are also top notch. Beautiful, comfortable seats, user-friendly controls and plenty of nice safety features throughout. Drive is comfortable and not too truck-like for this mom. Overall, thoroughly pleased with my purchase so far.

When I walked onto the lot, I had no idea what I was looking for. Your salesman, Royal, took the time to really listen to what was important to me and ultimately pointed me to a bronco. I would have never consider one, but I love it. Thanks Royal...great call.

We bought a 2018 Toyota Sienna in December 2019 at this location and have driven it ~$2k miles. We tried Hertz Rent2Buy and had a poor experience. After returning that car we looked at vans for sale and found a couple of options at Hertz Mesquite location. Here is what i liked: 1. No hard sell but no negotiation. The only upsell was warranty which i declined. 2. Sales people are not commission based on sale price (flat fee) 3. Cars were clean and reconditioned. The process was not high pressure 4. 7 day return policy - i was able to have the car looked at by the mechanic after purchasing the vehicle. What i didnt like too much 1. The facility is old and small. They havent invested in a nice showroom like dealership but maybe that helps them sell cars cheaper than dealership 2. Cars are rental returns so they have been driven by lots of drivers. However, we thought we were safe with the minivan and who would rent a minivan to drive it hard Its a great stress free way of purchasing cars.

I had a great experience at Bob Tomes Ford the guys were really helpful and made sure that I left as a happy customer…will definitely do more business

Even in these trying times they made the whole experience easy and painless. From our sales agent Trent to the financial guru Brian, everyone was friendly and helpful. They are 96 miles from us and I would not hesitate to make the trip again if they have something I want. We'll worth the trip.

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

Excellent Customer Service! Grayson is So patient, calm professional and great listener! Showed me ALL my options! The entire team is amazing! I felt like everyone was apart of my experience! So friendly and authentic! Between Dwayne and Grayson they used every avenue they could to help me. They were going to make sure I was going to get into exactly what I wanted at a price I could afford. AND THEY DID! It wasn’t a “car purchase”…. It was an experience that made a world of difference to my son and I. And they had no idea! Which makes it a million times better! They are authentic passionate human beings that are fantastic at what they do! I’m not sure if that’s being great at their job or loving people! Great people readers and so proactive! I would choose them over and over again! Thank you Grayson and Dwayne Y’all are Day Makers! ❤️BR #eyeofthetiger

Had a great experience buying a car here. If you guys decide to come here ask for Darien or Jeff, solid guys. They have a really good selection.

Christina was communicative and went out of her way to do identify a rattling sound I was complaining about.

Its always an easy process at Rockwall Ford. Ive never been pressured or felt unappreciated. I can sincerely recommend Matt, Rob and of course Jeff Hicks to anyone needing a new vehicle