Used Ford Expedition for sale near Webster, MA

We recently purchased a pre-owned vehicle for our son from Nucar Nissan and our experience was very good. Our sales associate, Craig Adams, was experienced, friendly, low-pressure and patient. He worked hard, going through three different vehicles on the lot with us in the rain, bringing them around for us to drive. Reviewing Carfax, giving us honest advice and then being transparent with us during the sales process was most appreciated. There was a bit of an issue (not with Craig) when it came time to close on the car price and they’d added $1850 in charges for a LoJack, wheel locks, an extra key fob and all weather floor mats. I thought that was VERY pricey for a used Kia Forte. We worked on it and I got it down to $1000 for locks, a fob and mats. Still think that’s a bit much, but they worked with me a little on the car price, so it almost evened out. It was a little disconcerting on a car at this price level but I felt OK about it in the end, because those were items we wanted with the car.. I think that those items should be listed out separately and offered to the buyer, not just tossed in, forcing me to work to ask what it is and why it was almost 10% of the car’s price. I did not appreciate that part of the purchase. Buyer beware. Overall though, Craig was great and Sami, the finance manager was good as well. Save for the $1800 at closing, the experience was very good. We kept them past closing and they were fine. They worked hard for the sale and were very appreciative of our business. Five stars for Craig and his customer service. - he was amazing Taking one star off for the pricing issue I had to negotiate, unnecessary work and sort of a hidden charge I didn’t appreciate. Overall, a very good experience.

Always highly satisfied with Imperial Ford. Very professional, courteous, and informative. Will continue to buy future vehicles from Imperial as well as continue using them for services as well.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Had a great experience this trip. Zach kept me informed as to the progress of my vehicle repairs. This sentence is to meet the 25 word requirement for a review.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Once again Place Motors has provided excellent service for my Class A motorhome built on a Ford F53 chassis. Place Motors is one of few dealerships that can handle large vehicles like my RV which is 31 feet long and over 12 feet high. It is so convenient having a local dealership that can handle larger vehicles as well as cars and trucks.

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

Just purchased a new 2025 Ford Escape. We had a great salesperson names Haley and she did everything seamlessly. Thank you to Haley!

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

We had a great experience buying a used vehicle at Imperial! Haley was an outstanding salesperson—knowledgeable, responsive, and incredibly helpful throughout the entire process. She made sure we found the perfect fit and made the experience smooth and enjoyable from start to finish. Highly recommend!

Everything I wanted in a car comfort and driving. Interior and exterior of the car is beautiful. Controls on the dash are conveniently located and easy to use

My vehicle was completed in a timely manner and the service department was excellent. I would recommend this department to anyone looking to service their vehicles

Very friendly helpful they have a great selection of vehicles and are very knowledgeable especially Ali

Very friendly people did the best to make it easy and found me the best interest rate for me.

When searching for our families latest people mover we decided to try a local dealership on the premise of thier outstanding online reviews.... At first we were a bit hesitant but as soon as we spoke to Chris Sargent via telephone our minds were put at ease. A few days later we met the rest of the team Dave, Heather and Amy. After a couple of test drives we landed the perfect one owner low mileage suv that suited us to a "T". Harbro proved to us why they have won so many customer service awards and are in the running to win DealerRater.com award again. Give Harbro a look and you will be glad that you did . Simple, fast, and personal this describes our transaction ! They even set up very low interest financing for us ! Thanks Harbro ! Oh yeah - as we were leaving both owners Mike and Mark walked out to personally thank us which was a nice touch :)

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey