2019 Ford Expedition Max for Sale in Grand Rapids, MI

I was previously a bike commuter in Detroit, which was great, but after taking a new job in Royal Oak, I needed a car. I decided to go with a GM brand because I could get the GM Family discount, and I am so glad I did! I'm incredibly happy with the new Cadillac XT4 I leased yesterday from Michelle, and with the patience and promptness she demonstrated. She's incredibly knowledgable about the vehicles she sells and the Cadillac brand as a whole, and super friendly, too! After my initial visit, we had a lengthy text exchange while I was looking at different colors and options packages, and she always responded quickly and with accurate information. I knew what features I wanted and had no use for, and she respected that by not trying to upsell me into an unnecessarily expensive model. I never felt like I was getting a bad deal or that I was going to be hit with hidden fees upon signing--or worse, hidden costs that pop up after I have the car for a while. As a young (barely 25), first-time leaser, this was a significant financial decision for me--especially given that it's a high-end car. Michelle managed to put me at ease and feel confident in my decision, and she always contextualized important information. I never felt pressured to sign, nor did I feel like she was trying to get me out the door when I was indecisive. When I finally picked out the car (which I LOVE), Michelle was clear about when it would be ready and what to expect upon signing. Signing the lease was indeed smooth as Jeremy patiently walked me through everything. Overall, this was a painless and rather fun experience! Thanks for getting me into a great car--wishing you and your team much success! - Ben

Hello! My name is Jo Haage. I have only been to a car dealership only once in my life to purchase a car. When my previous vehicle was starting to nickel and dime me, I knew it was time to purchase another vehicle. I was nervous about venturing out and doing that. Well, I happened to hear about a Grand Prix that was traded in at DeLong Ford in Dwight on Wednesday, July 5. The salesperson that handled the trade in (and sold a new truck to the owner of the Grand Prix) was Brenda Lawless. I called over there the minute I heard about it. Guess what!!! Brenda answered the phone. She was so friendly and down-to-earth. After talking for a few minutes, we even discussed what we had done for the 4th of July!! She even gave me a marinade recipe for steaks. I felt like I was talking to a life long friend. It was a Friday, and she said the car wasn't in the system yet, but she would call me on Wednesday to set up a time where I could go look at the Grand Prix. I just knew she would. Wednesday rolled around and Brenda called me. I was so excited!! Even though a couple other customers had stopped in and wanted to purchase the Grand Prix, she had put a hold on it. She had asked if I could drive over that day, but I couldn't. She was off on Thursday, so we set up and appointment to meet at 8:00 A.M. on Friday. I liked her the minute I met her. She was so pleasant and friendly (love her sense of humor :-) She showed me the car, and I loved it! She got the keys and I took it for a ride. I told her right away "I want this car!" She said "Great!" She took care of all the paper work, and explained everything thoroughly. We set up an appointment for 1:00, Saturday, to pick up the car! My husband and I drove over with the check and we were in and out of there in no time. However, before I left the DeLong parking lot, Brenda sat in the car with me and explained all the controls to me. I wouldn't have known what half of them were for. She answered all my questions, and made sure I knew everything about my car :-) My husband told her that when it came time for him to get another truck, he was going to go to her. I feel that she was not just a sales person that sold me a car, I feel that I gained a friend!! I would recommend Brenda Lawless to anyone looking for a vehicle (used or new). Thank you Brenda!!! Jo Haage

I had been looking several months for a 2017 or 2018 Lexus RCF, one came available in Brandon at Brandon Auto Mall met with some of the staff at Ed Morse and found them to be very helpful, taking time with both my wife and me answering many questions about the car. When we look for another car would gladly do business with Brandon Auto Mall. Thanks to both, Marlon and Richard A+++++

I must say.... not only did my car ( 2013 BMW 535i Gran Turismo xdrive) get the proper service, I was personally over impressed by the hands on courtesy I received from the team at Momentum BMW Mini. When I brought my car to their service department I was greeted at my vehicle by a representative who kindly directed me to the service area. My service representative was named RICK RAWLANDS whom I had spoken to over the phone but wasn't in his office when I arrived but to my amazement he had left instructions with the front desk clerk that I would be coming and they took great care of me. Though they did have a shuttle to take me back to my destination the service and parts manager SHAWN offered to personally take me. In that short period of time with him I came to the conclusion that he was an honest and stand up person.... he even gave me a BMW Tee shirt and assured me that he would make sure that all of my needs would be met. The following day was a Saturday and I returned to the service department where I met EMILY who was very curtious, hands on and attentive to my needs. EMILY made sure that I was set up in a 2017 430i loaner. Monday morning I stopped in to meet up with Rick who had been off for the weekend to see if I could get the car to duplicate my issue. After my arrival he immediately called over his shop Forman named BRYAN who went out for a drive with me and we were able to get the car to duplicate the problem which turned out to be the lower fuel pump. Wednesday they were all done and my car runs superbly. Needless to say I give this service team a 10 out of 10 and would be confidant to bring my car here again over anywhere else in this city. Hands down they are the best I've ever dealt with. Great job Momentum!!!!!

Dealing with Sheehy Ford in Richmond,VA on Midlothian Turnpike recently was my best & smartest decision of any type lately. I don't buy many cars mainly because I keep my vehicles a long while. In my opinion there's nothing like a Ford from Sheehy. Yep I don't buy them often but when I do it's from William Goin @ Sheehy Ford in Richmond,VA. If you're looking a new vehicle & a great deal go to Sheehy & talk to William Goin in sales. I'm certainly glad I did 2 weeks ago when he helped me get a fine 2017 Focus Sedan. Thanks again William! They have many more fine vehicles @ great prices that all need good owners. Swing on buy & maybe even take 1 home for Christmas or New Year's!! I also had the extreme pleasure of meeting & dealing with Wes Taylor in the financial department & Megan Stalls in sales. Thanks again to everyone. I'll certainly be back.👍Most sincerely. G.B. Christopher

Mike and his team are fantastic! 5 1/2 years professional trustworthy experience. Thank you!!!!! you go the extra 120 percent for customer satisfaction.

Very good service day! Had an appointment at 9am and was finished by 9:50am. All work wad done in an excellent fashion. Thanks for taking care of me and my wife. Needed to be a quick work day because my wife is not well. You exceeded my expectations.

I was greeted quickly and they provided quick service. Coffee in the waiting area and Fox News on TV. All that I need!

I had a problem with my remote starter, after the Techs. did their trouble scooting they found out that because I had installed a custom hood that there is a safety sensor that wasn't being engaged when the hood was down. The team had to customize the hood to engage the sensor when the hood is down. Very grateful for a job well done.

Took my car to the Mooresville dealership. I did not buy my ATS Cadillac from them but that made no difference. They diagnosed my problem and corrected it right away. It was the batteries in the FOB. Not only did they correct the problem but they were very courteous and treated me exceptionally well. They washed and cleaned my car free of charge. I will be servicing my car there from now on. Great job Randy Marion Cadillac!

Thumbs up to IVAN, ERIC, FRANK AND RYAN. Each one of you did a unique and great job, helping us through the process. There was no need to come home with bunch of papers, cus all documents were downloaded onto a flashdrive for us. Great technology and excellent deal! 👍

I have bought two cars (2015 Camaro 2ss, 2018 Colorado z71) from this dealership through Drew. Both times Drew made the process simple to understand; quickly yet informative, we took out several models each time; allowed me to demo a truck for a couple days (I had never owned a truck before the Colorado, so it was very helpful to drive and see what it was like to own for a couple days). Drew goes out of his way to listen to why you are there and what you need, and gives great advice for vehicles as to what would best fit your personal situation. The staff is extremely polite, understanding, and the process is done quickly. Because of my last two purchases from Suburban Chevrolet/Cadillac, they have a customer for life. I would also like to give a shout out to Patrick and the cheerful people down in service, for quickly fixing my cars issues correctly in a timely matter and going out of their way to make sure I am always happy with my vehicle. Overall, best dealership I've ever done business with, and as I said, I plan on being a customer for life thanks to people like Drew and Patrick.

I have been to many dealerships for service and sales. I decided to take my vehicle in for service to Munday Chevrolet after many bad experiences t other locations. All service advisors are very nice, there is only a couple of senior advisors, One in particular a lady name Connie, is always on the move and she always answers all my question. I like the fact that they don't lie to me and are up front and forward. I will continue going in for service and most likely I will be purchasing a new vehicle.

Excellent service again this is the 19th vehicle i purchased from Danny Bledsoe @ waxahachieautoplex ,will never shop anywhere else thanks again waxahachieautoplex

If you top notch service on your vehicle. Davis Cheverolet is the place for you. I trust bringing my Tahoe in for services. If it's a routine service I'll chill in the waiting area or walk the lot. Big jobs Davis offers either a lift or a free rental until your vehicle is completed. Justin is a true professional, he keeps me inform before, during and after services getting done on my Tahoe. I'm completely satisfied. https

My shopping experience with Crain Ford of Jacksonville was a good one. This is a great place with a fantastic and knowledgeable staff! I would definitely recommend for your car buying or service needs!

I was on the verge of traveling 4 hours to purchase a new truck because local dealer pricing wasn't competitive to my out of town price. I decided to give two local dealers one last chance to step up. Fortunately, Marshall Ford was one of them. I wasn't feeling positive that a deal was going to happen. My sales person, Dorina , insisted I stop in because her sales manager really works with people. Thanks to Dorina for insisting I stop in because Jimmy Marshall was awesome! He was present when I arrived and greeted me. He was there with me when I looked at the truck I ultimately purchased. It was refreshing to have a sales manager that wasn't the mysterious wizard of oz behind the curtain. Thanks to Dorina again for pushing me to stop in and a huge thank you to Jimmy Marshall for making me a very happy owner of a 2017 F-150.

We receive the request to trade and the offer they made us. My daughter and I decided to try it. We had bought a 2013, Jeep overland and then Jim and AAla took great care of us. We bought a new 2015 Overland High altitude... Very happy with the quality and personal care.. Craig R. Arnold

So I came in looking at an older truck (05) that had very few miles on it. At the time I was currently driving an 01 Ranger with 200K miles and me and my wife needed something with a backseat for future kids. The 05 was already priced very fair and I was lucky enough to come in time to get to test drive and put an offer on it. With just a few minor problems I asked if they could be fixed. Ritchie (best salesman ever) made me a different offer saying that if I bought it "as is" that he would give me an outstanding price. He asked me to throw out a number that I considered outstanding which was $700 off asking price. He countered with $2500 off asking price. Absolutely stunned by the offer I went home with a great truck and I price I still can't believe. All in all, best experience I've ever had at a dealership and I would recommend this dealer and especially this salesman to anyone. Cheers!

The dealer answered all my questions and was very helpful in assisting with financing. I would recommend them in purchasing a pre owned vehicle. Mike