My outside thermostat was stuck and my fuse box door kept falling off. I took my car to Five Star Ford's Service Department, where Nic Peters was very helpful. He was very prompt, courteous and knowledgeable, and was able to fix my issues in just a matter of minutes. I will definitely recommend Nic to family and friends! In addition, Elvis came out to the Service Department to make sure that I was being taken care of. Thanks!
Most impressed with the service mgr/Mr. J. Johnson and his staff. They keep their word!! Much better than the last kid clown that occupied the position prior.
The personal attention. Made us feel like we were a regular customer even though it was our first visit. Adjusted my bill for a senior citizen discount.
Steve who greeted me at the service center was friendly and he gave me a ride back home and back to the dealership for pickup. The recall was fixed and also, I had a bad tire replaced. The tire had been leaking air for a long time, but you finality found a crack in the side wall.
Staff is friendly, from the sales personnel to the mechanics. Their automobile maintenance work is well done. So glad we purchased our Ford Escape their earlier this year!
Most impressed with the service mgr/Mr. J. Johnson and his staff. They keep their word!! Much better than the last kid clown that occupied the position prior.
2019 Ford Expedition Max Platinum Review
luxury SUV
by robertjfeezor from Daytona Beach, FL
May 9, 2019
5
I traded in a Suburban and this has all the benefits of that size vehicle but it drives like a luxury car. I absolutely love everything about it. Perfect combination of size and comfort. The best road car I have ever ridden in.
I recently visited this location around 5:00 pm on 01/13/16. The receptionist was so nice with a very friendly smile. I explained why I was there she immediately located Chris(finance manager ) we talked for a few minutes and he immediately started the process. I met with Eric Holmes (awesome salesman) he was very thorough and really went the extra mile to help close this deal. Our deal was finalized within (24) hours, they brought the paperwork to sign to our office in Eatonton, GA and delivered the car to us also. Now this is what I call TRUE customer service. We will be referring everyone in this area to you all. Chris and Eric you'll are AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2019 Ford Expedition Max Limited Review
Most comfortable SUV we have owned.
by Jim, retired from Gainesville, Florida
March 29, 2019
5
We like how this SUV handeles . It provides plenty of room for luggage and room for people. The ride is very comfortable on long trips. The seats also make it easy for long rides.
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Carvana Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.3 (1427 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2018 Ford Expedition Max Limited Review
My all purpose vehicle
by Susan from Weldon, IL
May 16, 2019
5
Love this car. The finish inside is beautiful, leg room is abundant, and the ride is smooth. I can go to the grocery store or out on the town at night in luxury!
Mark Heard helped me when my check engine light came on. Landon was the mechanic who ran the diagnostics and reset the code. Mark quickly pulled Landon from the job he was working on to check me on the spot. I was in and out in less than 30 minutes. That is top notch service and a refreshing experience in the automotive service industry. Keep up the great customer service!
2019 Ford Expedition Max Platinum Review
Great truck.
by Wnanpooh from Winslow AZ
December 1, 2018
5
Traded in. 2018 Toyota Tundra. The Ford F-250 is such a step up from the Tundra. Smooth ride with lots of energy in its pick up of speed.
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