Ford for Sale in Byron, GA

I'm assuming the dealership purchased the vehicle I bought through a third party. The vehicle looked clean and drove well on initial test drive. I was told it was a private party trade on an Expedition. I asked if it had been damaged or wrecked and was shown a clean Car Fax. When I got the vehicle home I parked it. Monday morning I had an employee start to install some trailer and two-way radio wiring. He came in complaining about dirt and mud in the harnesses. I went under the truck and it was packed with silt or mud. We had to pull the kick panels and scuff or threshold plates off to run wires. The wire harnesses and channels were full of silt. This prompted us to look further, the truck clearly had been under water at least up to glove box level. All of the readily visible areas were clear and mostly clean, but hidden areas or not so easily accessible areas were covered in silt. The truck did not want to go in four wheel drive, and there was silt under the boot. There was silt in the kick panels and under the carpet and dash. The back power point was full of silt. They took the truck back and returned my trade, but dealers and the public need to be very careful about flood damaged vehicles. I am posting this to warn people to have vehicles looked at carefully. A clean Car Fax does NOT mean the vehicle has not had a major problem. It is possible to clean up a vehicle and push it along through the market chain without a bad Car Fax. The dealer was good with me, they returned my trade and cancelled the sale and apologized. I sincerely believe, other than the fib about where the vehicle came from, they were unaware it was a flood car. This deal cost me a day or two of work, but it could have cost me many thousands of dollars. Do not depend on salesmen or dealerships to know or tell you where a vehicle really came from, or for them to verify the vehicle is good. I have no animosity toward the dealership, but this is sure a life lesson for me and others.

The purchase was very smooth. Entire deal was finalized prior to making trip to dealership. Entire sales staff was professional and courteous.

Everyone who has purchased, or attempted to purchase, a new vehicle knows the typical dealership stereotype – high pressure, slight of hand, and sometimes outright lies. Not all dealers fall into this stereotype, but there are a lot that do, so anytime I am looking for a new vehicle, my BS sensors are on high alert. When I went to the Five Star Ford Lincoln dealership I was expecting the same, but surprisingly, that wasn’t the case. I inquired about a vehicle online through Edmunds, Trucar, and Kelley Bluebook. I was immediately inundated with phone calls from every dealership within a hundred miles. Not from Five Star Ford Lincoln. I received a text message from Tim Denton, sales consultant, with a polite – and respectable – request to chat. This was the only dealership that did this, and I was impressed that he respected my privacy, so I replied, yes. I set up an appointment and when I arrived, the vehicle in which I was interested was already pulled up to the door ready for my inspection. I declined to purchase and there was no pressure by Tim to find another. At home I looked through their inventory and found another. I set up an appointment and Tim had the vehicle ready, and let me take my time alone to give it a thorough look over. At no time was there any pressure and when I decided to move forward, the process was pleasant. The remaining process with the dreaded Finance manager was equally satisfying. There was no attempt to wear me down and buy any options – though they made sure I understood the benefits of the options – but at the end of the day, I declined the options in which I had no interest and they respected my decision with the utmost respect. The entire staff was incredible friendly and professional and this was the most pleasant experience I have ever had. Thank you, Five Star Ford Lincoln! Oh, and I got an excellent deal on a vehicle I love!

Service from Billy Carter was excellent. They did the repair in a timely manner. The facility was in excellent condition. Billy was very helpful and the work was done in a timely manner

My salesperson was Tim Denton at Five Star Ford. He is very knowledge and made the buying experience a breeze. Next time you are looking for a new vehicle, you might give Tim Denton and all the great guys at Five Star Ford a chance to errand your business. The buying experience at Five Star Ford in Warner Robins was outstanding.

Tim Denton is outstanding...I have purchased 3 vehicles from him and he always go the extra mile to ensure I’m getting the best deal. I’ve traveled as far as 160 miles to do business with Mr. Denton!

Sales person, Cory Gregg, and General manager, Kerde Evans, we're great to work with. Bought a used Kia Sedona from them. They made transaction go smoothly.

We did the Online Purchase of a 2018 RAM 3500 Laramie. I could not find it on the website. Amanda in online sales found it very quickly. She sent me a quote and the window sticker. She beat the price of all the other deal ships. We completed the process the same day. Everyone at the dealership was very good at their job.

Good sevice nice people very helpful fair selection nice building took a while to find the truck I liked but we found it nice dodge 1500 drives great

Go see Shon Holden down at five star dodge in macon great salesman and he'll get you riding in a vehicle, he has great customer service!!

Go see Greg Slocum. Best car sales man there. Answered all my questions, wasnt pushy for sales, took good care of me. He wants his customers to be happy with their purchase and will work with you on the prices. Great guy

I felt very welcome at the dealership, I was given a lot of information on the vehicles I was interested in and without assistance I wouldn’t be able to have made a decision.

Michael McCoy was very helpful with assisting me. I have already recommended friends and family members to shop with Five Star...I am in love with my new car.

We went in to five Star Dodge today just to look around. But with the excellent help of Steve Aslew, my daughter walked away or should I say drove away, in the car for dreams. Steve was an amazing salesman. And he talk to my daughter like she belong to him. And that means he was listening to her when she told him what she wanted. He is an amazing man. If you want to car, new or used, go talk to Steve Askew, at five Star Dodge. You will really enjoy your experience with him.

Steve Askew was wonderful he help me get the vehicle that best fit me and my family!!!! I advise any body that’s in the market for a vehicle to ask for Steve!!!

W endy. Is the best will use her again go Wendy will tell friend and family about her when looking for a car thank s

Soletha Doston did an excellent job on selling me my Toyota 4 runner. I was a pleasure doing business with her and Butler Toyota. This is the second 4 runner I have purchased.

Wendy was awesome very nice and friendly very patience and nice one of a kind person enjoy lunch also way to go love wendy very clean dealership

I am so glad I came to Butler Toyota. My sales lady Seletha Doston was the best. She was very knowledgeable of her job. I am sending all my family and friend to Butler Toyota to her. I love my car.

Excellent customer service. Ruth and Rob provided exceptional support.