No hassle. Every effot made for great customer service
November 5, 2018
After searching locally, I opened my search radius nationally for price comparison. I had my doubts of bait/switch with advertised online pricing as it was substantially below my best local dealers. I contact them and had the privilege working with Adam Hulsey. There was no haggling and he maximized my manufacturers rebate for my zip code to capture additional available savings. From a phone conversation early in the week the process began. He was transparent of what would happen, what I needed to provide and bring with me day of purchase. Simple, streamlined. I flew to Texas for my purchase. We had a driver there waiting at the airport to bring us back to the dealership. Once we arrived Adam efficiently began the paperwork process. We were introduced to Sales and General Managers. Also very personable. We did a walk around on the truck and found that there was a dent and chip in the paint from factory transport as the truck was just delivered the week prior. They offered to pull the bumper and switch with another truck on the lot. Wasn't necessary as they had another vehicle on the lot and they provided an additional discount off the purchase price for the hassle. I was very happy getting the same truck, but different VIN, perfect condition, and additional $$ off! Financing with Stuart was also no pressure. We were on the road for our 1,600mile trek home shortly there after. Even after all expenses from the trip I was still able to save thousands from my best local deal. After being initially skeptical, I wouldn't hesitate to buy from them again and will certainly refer family/friends that are in the market for a new vehicle to Holiday Auto Group.