Ford Expedition Max for Sale in Merrillville, IN

Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bill.They were great and so is the finance dept .I shopped at a few before i made the trek and it was so worth it ,its the only dealership that told me my fathers Z plan was better then rebates they gave me respectable trade in value and for not having the greatest credit a very easy purchase ,this place gets it !! Nobody wants to sit in a dealership for hours or leave not feeling comfortable ,Not the case here in out in about 2 hrs went from my 15 to a nicely equipt.18 F150 and loved it ....Ill be back for my wifes Bronco soon

I had a scheduled appointment for routine service (oil change, tire rotation, etc.). Unlike other dealer service departments I did not have to wait in a long line of cars before checking in - I was able to pull right in. The facility was clean with plenty of comfortable seating, complimentary Keurig coffee, and Wi-Fi.

I decided it was best to trade in my 1999 Ford Escort with 190,000 miles on it. The vehicle wasn't reliable anymore and I didn't want to drive my Mustang GT 80 miles roundtrip to work (fuel and mileage). I called Pete and asked what deals and incentives were going on that I would qualify for. He completely explained how to fill out a credit app on their website and allow himself, Kenny and Mark to find out. My credit was great and so I received a phone call very shortly from filling out the credit app from the comfort of my own home. I initially wanted to buy the Fiesta ST considering it was quick, fun to drive, and most importantly great on fuel economy. However Pete, Kenny, and Mark explained that Ford was offering better incentives on the Focus ST. A bigger car with more power and still great fuel economy for less ! They only had one in stock and in a color I didn't like. I then explained what the true purpose of the vehicle was. Considering I bought my 2015 Mustang GT from them only 2 years ago, they new I already had my fun car. They all suggested I look into a CPO (Certified Pre-Owned) Fusion Titanium. Not only do I love the 3rd generation Fusions, but they had almost the exact Fusion I would order from Ford. Pete showed his patience and allowed me to feel no pressure in my decision. It was obvious. I decided to go with the 2016 Fusion Titanium with only 26,000 miles. Considering they knew I'd put many miles on the car, Kenny and Mark made it very affordable to not only give me the warranty that comes with a CPO vehicle, but to get an extended service plan to cover my Fusion for 125,000 miles bumper to bumper. Not only did I get the bigger fully loaded mid-size car, I got a car I always liked for a great price and STILL getting 32.2 MPG to work today on I 294 that was $50 less per month than the base option Focus ST. Everything was smooth sailing from the min I called Pete through the test drives, financing with Kenny, and finally Mark with the oversight of the whole operation and sealed with the firm handshake equipped with a smile. I would definitely want this EXACT roster lineup for my vehicle purchase team again and again. Thank you all very much.

Every time that I have to go back for service they do it quickly and with professionalism.

We had been searching for a Ford Edge for approximately 5 months! We had been to over 6 dealers from near and far (farthest was 45miles). I had filled putt one of those forms on Auto Trader "Find it if this car is still available". That day I remembered filling out 2 at the same time. I received a call back from Bill Kay with in 5 minutes. Frustrated, I answered anyways. I was up front and honest and said "listen, I've met with many car salesmen. I know what I want, and I'm just looking for the right price and the right trade in amoun, because I'm upside down." Little Joe was very convincing over the phone, and at first I was very skeptical but he was so personal, so honest and willing to help I HAD to stop in and see if this guy could actually help us out. With in an hour in a half, deal was made. Price was right, it was exactly what I wanted and my trade in was everything I had hoped for. He even was able to get me from 17% to 4.0%. I couldn't have been happier! Not even a month later, we returned and purchased another new vechile! Same situation, best price great trade in value and monthly payments on the dot at 0%. I'm a customer for life! No doubt about it! I'm so glad I went to Bill Kay!