Used 2016 Ford Explorer for sale near Balch Springs, TX

Very good and courteous staff. Had difficulty locating my appointment but all went smoothly afterwards. Picked up my car in no time. It is always washed for me!

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Customer service is always consistently what I expect and what I receive at Audi Plano!

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Mr. Tommy gave my husband and I exceptional service from the moment we walked in, to the moment we drove off in our new vehicle. The sales team worked with us so that we were happy with our monthly payments.

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Robbie, my salesman, was outstanding!! He made it painless and is absolutely customer focused. Pricing was ultra-competitive. Dealership was clean. We will definitely go back.

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

Everything was fast, paperwork and signing, in 2 hours even the test drive, sales person and financial guy was very attentive and kind, thanks

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

Bought a car here. After several years I traded it in and bought another. Values were fair on my trade-ins. Vehicles on the website are really the ones they have on the lot. No pressure, no negotiating, huge selection. Paperwork process like normal. I did have to refinance after I left there because the interest rates were steep and I got better deal from credit union. Overall recommend. Had a car accident, will return to Carmax.

My salesman David Hilton took care of most of it over the phone very polite friendly and professional!!

I went to buy a cash car. I had a price range to follow. I looked at a Lexus 07 LS460. I was helped out in getting a deal for this car by Jesse. I had some some request to be addressed first, to make me feel better about the deal. I saw they where all made. Maybe not to a high standard but they were done. The whole process felt easy with no pressure. I never believed Jesse was playing games with me. Ever. All in all he sold me a car I wanted and at the price I wanted. What more can you ask for? It's a 07. It's got issues. Yes. It's a used car but the buying experience was never an issue. Would I go back to buy another one? Yes. Will I tell a friend? Yes. I just recommend you do your own research on the particular car your looking at. I did not and still got a good deal. Ask for Jesse.