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2016 Ford Explorer consumer reviews

$31,050–$33,050 MSRP range
side view of 2016 Explorer Ford
(224 reviews)
85% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.5
  • Performance 4.5
  • Value 4.3
  • Exterior 4.7
  • Reliability 4.4
Explore the 2016 Ford Explorer
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transmission Problem worst car i ever drive I don't

transmission Problem worst car i ever drive I don't recommended this car a lot of problems Value get down fast Bad Bad Bad Bad bad

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
3 people out of 3 found this review helpful. Did you?
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Great SUV, NOISY inside. Get ext. Warranty!

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 3.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
12 people out of 12 found this review helpful. Did you?
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Horrible

We have had so many electrical problems with this car! There are 11 recalls. I have done a ton of research on faulty recalls and typically the electrical problem we have is linked to a recall on 2011-2013 models but ours is doing the same as recall 14s06. Not reliable for a family at All!!!

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 1.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
29 people out of 33 found this review helpful. Did you?
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flawed fob

This 2016 ford explorer had the absolutely worse designed fob than any other car. ford blew it. it is extremely difficult to close it after battery replacement.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Transporting family
  • Does not recommend this car
20 people out of 43 found this review helpful. Did you?
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Steering

My latest is a problem with the steering arm having to be replaced at 40000 miles because of failure of the electric steering control. Evidently it is not protected from breakage under the car and a stone could break it resulting in loss of power steering cost $2300 plus labor

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 3.0
  • Value 2.0
  • Exterior 4.0
  • Reliability 3.0
  • Purchased a Used car
  • Used for Transporting family
  • Does not recommend this car
26 people out of 31 found this review helpful. Did you?
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My cat

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
18 people out of 20 found this review helpful. Did you?
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This car fits all my family needs

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
6 people out of 7 found this review helpful. Did you?
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dead at under 100k

Bought this used from a Ford dealership. Rolled over 60k just after purchase. Within first 4 months, the YAW sensor went out. I was told It's something that should never go bad, especially under 100k, well it didn't and Ford refused to cover it. Repair bill was just over $1000. Issue #2 started around 9 months after purchase, no heat. Issue, leak in the water pump which is nestled right in the middle of the engine. I was told it was likely a factory defect, Ford should cover it....Ford would not. Repair estimate was at least $1500 for labor. 3rd and final issue, electric steering failure. Thank goodness it did not happen while I was drivingbut I noticed the steering felt odd, very touchy. The next morning, steering completely dead. If I was driving, I have no idea what I would've done, you literally CANNOT steer at all. Repair estimate roughly $2500+. Again, not typical at under 100k but Ford won't cover. Ford definitely lost a loyal customer after this money pit.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 1.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
30 people out of 33 found this review helpful. Did you?
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BEST Upgrade I Have Gotten!!

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
1 person out of 2 found this review helpful. Did you?
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Extremely satisfied so far

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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