My experience with BB JEEP was overall a success. From the time I met Russ in the Parking lot to signing papers with Sheli. It was smooth and stress-free. Russ asked all the right questions, guided me to the right vehicles, and listened to my budget requirement. I never felt pressured and I felt comfortable with him the entire time. I felt he was sincere and trust-worthy. He wasn’t your typical car saleamen trying to close a deal and superficial. He brought back the small town feel of authentic conversations and sharing a piece of his life with me. Thanks, Russ! I’m extremely content with my New Jeep Cherokee purchase and I appreciate the great experience.
by Gina from MA
December 4, 2018
this care is an excellent choice for a busy family. very roomy, with third row seat if you need it. while practical, it is also well appointed with nice options such as heated rear seats and steering wheel. perfect compromise of practicality and luxury.
As a first time financer, We went in thinking they were going to try to screw us BUT, that was not the case at all. Although we didnt want to dealer financing, it worked out in the end. We got an amazing car that was only a year old and for a ridiculously great price!! Darren, our guide was super helpful and not pushy at all!! We told him exactly what we came for and we were in and out in 2 hrs!! It was great and i got to drive my car home that day. I'm glad we went when we did because they had just lowered the price on the car and not even 20 mins after we signed, a young lady came in wanting the same car!! I cant say enough great things. Thank you guys.
by Txfracer from MIDLAND tx
January 6, 2019
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
Hate buying new vehicles because I dont like the games dealerships play. Nowhere near the case with EchoPark. Very transparent and honest. My salesman was even paid salary so there was no pressure. I was in and out in just over an hour. Cant say enough about this place!
Love this vehicle.
by Wid4 from Racine, Wisconsin
December 26, 2018
Always loved Ford Explorers. And once again this one has not let me down. I would buy this again too because ford puts out a great reliable product.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Our latest explorer
by keith from Hallstead, PA
January 17, 2019
HUGE on the inside, plenty of leg room in all 3 rows, 2nd and 3rd rows well designed for folding, the spare tire is inside, which is a nice change, well thought out controls.
Still in the process, and the salesman is okay, but their email communications are jacked. The day after taking a test drive I receive an email asking when I want to take a test drive. An email supposedly from my salesman lists a cell number to another salesman. A young sales manager calls me on my cell asking when I want to come by and see the car...a few days after I've come by and seen the car. Spooky.
by Cscottn from Austin tx
January 3, 2019
The company I worked for provided these as company cars. After I left that company I bought one myself because they were such good, comfortable, functional, and reliable cars! Highly recommend them!
Jose was assigned to help me. He was very helpful and knowledgeable. I very much wanted to do business with him but they didn't have the exact car I was looking for.
We love our explorer
by Jak1776 from Clearwater, ks
January 20, 2019
Survived a roll over accident in the last explorer with only seatbelt bruises. Replaced it with a newer model. It is so comfortable, reliable, and fun to drive. We will be driving explorers for a long time.
Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
2016 Ford Explorer Limited
by jbranontn from Martin,Tn
January 17, 2019
So far the Explorer has met or exceeded our expectations. It has every available option and the controls easy to navigate. Its a real head turner and we have gotten lots of complements on it.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
My husband and I went into the dealership to trade in our vehicle and obtain a nice mid-size vehicle for our future family. We were immediately welcomed by Isaac. He was friendly, yet assertive and efficient. My wife and I can really appreciate him and the way he listened to our needs to make sure we left satisfied with our new vehicle. He really went the extra mile to ensure everything went as smoothly as possible. He has been extremely professional and very respectful of our time as well. He definitely sets the standard to carry out the greatness, class, and exuberance of the Infiniti name! We love our new vehicle! Isaac gets a 5 out of 5 in our book.
One of the most elegant vehicles I've ever owned
by KB from Warrensburg MO
January 2, 2019
Very eye appealing. Good mileage. The XLT 202A package has almost the same equipment as a limited model. My vehicle has 50,ooo miles on it and it drives like new.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Straight forward and they made my time well worth it! My family and I were in and out in 3 hours. I would recommend this place to all my friends and family!
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