I needed my first service call for my 2016 Jetta. I was in at 7:30 am and out by 9 am. That's amazingly fast. My service writer was on point, give him kudos please.
2018 Ford Explorer Limited Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
5
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
I enjoyed my time at the dealership and everyone working there were highly helpful. Rafael Pena assisted me and made sure I was taken care of in a timely manner and I really appreciate that. He took care of me and my car even when they said they didn’t have time for my car to get serviced.
2018 Ford Explorer XLT Review
nice car
by bigguy141455448 from plainville ma
January 29, 2019
4
bought this one to replace my old 2003 explorer 4 cyl turbo should be able to tow my bass boat ok drives smooth has good pickup
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Great experience!
by jwerth from DealerRater.com
December 3, 2018
3.6 (4580 reviews)
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
2018 Ford Explorer Limited Review
Excellent Vehicle
by Angie Anspach from Winamac, Indiana
February 15, 2019
5
This vehicle is excellent. It meets all of our needs. Very comfortable. We will definitely purchase this vehicle again. We recommend this vehicle to everyone who needs reliable transportation and comfort.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Online Car Buying from Vroom
by chevygurl from DealerRater.com
December 3, 2018
3.6 (4580 reviews)
Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!
2018 Ford Explorer Limited Review
Nicest and smoothest car ever driven
by Jacob from Oklahoma City, Oklahoma
January 21, 2019
5
This is a great family car and has everything we wanted. I have owned and driven plenty of cars and this has by far been the best one yet.
I recently purchased a 2017 Ford Fusion Titanium Hybrid and LOVE it! The service department at Peacock Ford in Maitland, FL is excellent! They are very thorough with the vehicle service and inspection. Their customer service staff is excellent too. Felicia Stover, my service advisor, is personable, thoughtful and professional. She even shared the Ford Advantage Owner Rewards Program info with me. Stella and Susan at the cashier desk are always kind and professional. I’m grateful for such a helpful team at Peacock Ford service department.
2018 Ford Explorer Limited Review
Great SUV!
by greg from Naperville
February 20, 2019
5
This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.
I was nervous to have to buy a new car when my old car went out on me out of nowhere. Brett made the buying experience seem less and an overall great experience! He was very knowledgeable, friendly, and I didn???t feel pressured at all whether I purchased a car from him or not. He listened to what I wanted and needed and spent the time to go over all of my options with me (even when I made him look at the same cars over and over again). I am loving my 2017 Jetta and would highly recommend him!
2018 Ford Explorer XLT Review
Most reliable car I have ever own
by jay from Monterey,CA
April 18, 2019
5
This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.
Outstanding! Greemway Ford's prices are the BEST!!! We were quoted MUCH HIGHER tire prices at other locations, at the dealership where we purchased the vehicle, and even online at the TireRack. We were amazed. We discovered costs to ship from online companies caused the total expense to skyrocket. We discovered tires provided from "discount" tire companies were OLDER when we reviewed the DOT number. We LOVED the option of the THREE YEAR ROAD HAZARD WARRANTY provided by Ford, which is the best we found anywhere and very affordable. We loved Greenway Ford offered a 12 month interest FREE credit card that was easy to obtain. We were treated like family by the advisors and have always had a great relationship with Kevin Swata who kept us up to date and showed us the importance of having an alignment completed as well.
We certainly are happy with our purchase and experience!!
Thank you......
2018 Ford Explorer sport Review
great car.just what we wanted
by tdl9319 from chetek,il
February 10, 2019
5
has a great look.handles well.plenty of room.a lot of electronic fetures.really like the sync feture.got good views from front seat.great explorer.would recomend to a freind
Best dealership experience! Carlos and Jeffrey were amazing, making me feel comfortable throughout the whole interaction. I???m in love with my 2019 Volkswagen Jetta. Totally recomend it!
2018 Ford Explorer Sport Review
Awesome SUB
by Jimmy S from Moon Township, Pa
January 15, 2019
5
I love this vehicle. Tons of power and every option you can get. I would recommend a Fors Explorer to anyone looking for a comfortable ride.
Great ppl. Very polite. Even though I didn’t purchase a car this time I will definitely in the future. Not pushy was available to ansnwer any question I might have had.
2018 Ford Explorer Limited Review
Explorer
by Postal Dad from Chesapeake, Va
February 16, 2019
5
More car for your money,
Test drove Mercedes, Acura, and Audi.
The Explorer has a smooth ride and more conveniences than the rest we test drove
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (5773 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2018 Ford Explorer XLT Review
This is the 4th new Ford I have purchased.
by Brenda from Haubstadt, IN
January 12, 2019
5
Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.
From Luis and the test drive to Chuck the sales manager to the most helpful Dessiree in finance (she went out of the way, thanks)
This is the way to sell and to buy.
Keep it up. I will be back
2018 Ford Explorer XLT Review
Great vechile
by CassandraJM from Joplin mo
March 30, 2019
4
Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .
I bought a 2014 Hyundai Sonata from Sam Hackett at Off Lease Only back in 2015 and have always told people what a great experience it was. No pressure and the process was fast and easy. This time, we found ourselves needing to replace my wife's old 2005 PT Cruiser. We found a great deal on a 2017 Nissan Rogue that we really liked on the Off Lease Only web site, so we printed out the details and headed down to take a look. We walked into the dealership and spotted Sam behind the counter. I called him over, reintroduced myself and gave Sam the details of the vehicle that we were interested in. Sam told us to wait for a moment and he went and got the car for us to test drive. We walked the vehicle to see if we could see any problems and Sam even gave me some pointers on how to spot any areas where repairs could have taken place. Once I was satisfied, we took the car for a test drive and decided to buy it. Everyone from Sam to the Sales Manager, Perry Guerard, and the Finance Manager Monte Asti, was fantastic to work with. Monte made the finance part of the deal clear and easy. He showed us all of our options in a clear and concise manner so we could make the best choice for our situation. I cannot recommend Sam, his team and Off Lease Only enough. We will definitely be back to do business with them again when the need for a new vehicle arises.
2018 Ford Explorer Base Review
love my 2018 explorer
by Karen from Largo FL,
March 26, 2019
5
love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need
It was my first time buying from a dealership and was my third dealership visited over a few day period. I want to point out that the staff were very friendly and were willing to listen and respond in tune with exactly what I was looking for. The salesman "Adam" was very patient with me "I spent 5 hours there with him" and he found a great deal on a 2016 cruze for me. Another reason I favored this dealership and bought a car before leaving was because of the lifetime power train warranty (20 year, 800,000 mile). This alone seemed an unbelievable incentive which caught my attention. Also they offer 1 year of free General maintenance such as oil changes and tire rotations. I'm very happy with my new car and with New Smyrna Chevrolet! Thanks Adam!! -Dylan
2018 Ford Explorer Limited Review
everything I wanted and more..
by Big Wayne from Lakeland, Fl
February 21, 2019
5
roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price
This is the way car buying should be! No pressure to buy no sales person chasing you down, ridiculously huge inventory all makes from Alfa Romeo 🚘😘, to Maseratti, from BMW to Nissan any car you can imagine they carry at a very decent price. My experience was out of this world, from tasting Cuban coffee to life's conversations.I'll definitely recommend this dealership. Alberta takes customer service and sales to a whole new level. I seriously recommend anyone buying a car to try them out. Ask for 💃🏾Alberta Arencibia and tell her Sam sent you😉
2018 Ford Explorer Base Review
Super Comfortable
by cgrayson from alachua, fl
January 15, 2019
5
Rented a Ford Explorer and liked it so much bought one the next day. Super smooth ride, plenty of power and gas mileage was way better then I thought for this size. 27 MPG on the highway.
Central Florida Chrysler Dodge Jeep and RAM Review
70k mile service
by Kbobb from DealerRater.com
December 3, 2018
4.5 (3525 reviews)
I brought my truck in for the 60/70 thousand mile service and for them to diagnose a ticking noise coming from the passenger side of the engine compartment when the vehicle is started. Had to leave the vehicle overnight, a rental was provided. The diagnosis was communicated to me as being broken bolts on the exhaust manifold and the repair was completed and covered under the power train warranty, the other services were also completed including a recall for the restraint system. The vehicle was ready on time as promised the next day. I am very pleased 😀 with the service.
2018 Ford Explorer Limited Review
Great ride - Had computer failure - 10 day old
by Lieutendanbr from Dallas, TX
March 3, 2019
5
Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!
Bought second F-150 at Tropical this past Saturday on May 21, 2016, plus a 2005 Mustang several years ago. Devon Bignall in Sales is incredible, as is Jose Gutierrez in Financing......both are friendly, professional, and very experienced. They make the car/truck buying experience a pleasure, not a nightmare. Jay Logue knows his products inside and out. Sales Mgr. Jack Grace, Sales Mgr, is a good guy too. Can't say enough about the atmosphere at this place. I will be back.
2018 Ford Explorer XLT Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
4
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
I???m currently in the middle of relocating from Texas to Florida due to medical issues with my mom stroke related. On September 28, 2018 around 3pm my gears on my vehicle were no longer shifting so I immediately called Ford. I was then transferred to a towing company who sent out a tow truck that came about an hour later. Due to my position from being parked at the mall said tow truck was unable to pull my vehicle out because it would not shift to Neutral so unfortunately I had to wait on another tow truck. That guy was awesome and figured out a way to pop my hood and manually shift the gears. I noticed it was around 5 so I immediately called the dealership and was told that the service techs are all booked up and will be going home for the evening soon. I then requested a manager with whom the receptionist made a lot more difficult than it needed to be to speak with. Nonetheless, I was able to finally reach the service manager Gaylon Stuart who was able to inform me that he will try to make sure I can get into a vehicle even though Hertz was closing at 6pm. I ended up arriving at 5:56 pm and Elsie Martinez along with a few service Techs seen me rushing to th Hertz and called me over and informed me they would simply fix my vehicle right then and there. I asked the manager Gaylon if it???d be fine for me to go ahead and get an oil change done because I was well behind and he told everyone to take good care of me. I was the last customer and everyone was friendly and okay with staying a little late. Service on my vehicle didn???t end until a little after 7 and the sales advisor, clerk guy in the waiting room, cashier, and mechanic were super positive and made my experience BEYOND excellent. My car drives so much smoother now and no more transmission slips. All fluids returned back to normal levels as well; as a courtesy I presume. I will definitely be recommending this dealership to friends and family. Thank you for dealing with my attitude from being upset over the phone Gaylon and I am grateful for the excellent service. I hope to see you all again on my next oil change. Extra shoutout to Elsie and the cashier for making me laugh.
2018 Ford Explorer sport Review
Great value for the price
by RoseLA from Marrero, LA
January 25, 2019
4
Needed an SUV for a family of 5. Third row is easy to access. More spacious than the other mid-size 3rd row vehicles. Nice features.
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