Used 2018 Ford Explorer for sale in Worcester, MA

Sonia's was beyond amazing. I purchased a Ram ProMaster van from Sonia's for converting into a business/travel van. They were so professional, straight-forward, and somehow also incredibly funny. As a young woman, navigating dealerships can often be really patronizing, but in this experience I felt both supported and respected. When I took the van to a mechanic before purchase, he gave it a big thumbs up, though as expected he found a few minor issues. When I brought the vehicle back to Sonia's, they took no time in doing the work before I even financed the vehicle. In terms of financing, they were incredibly helpful and patient as this was my first experience financing anything so significant in my life. I LOVE them!!! I worked with Valentine and Angel, who were both awesome. Valentine got me the CarFax before I could ask and was very understanding and straightforward with my particular (and many) questions and my family's jadedness after a couple bad dealership experiences. It really felt like they wanted to help! This is a very productive dealership so things are a bit crazy and fast-paced, which I think is why some reviewers found it a little overwhelming. But it's fast-paced because they're honest and work hard! Couldn't recommend more.

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

I love the car it’s so clean and looks new and feels new sale lady was really nice helped me with everything and all the paperwork

Service went well and was done all remotely. I requested a pick up and drop off service. Unfortunately pick up arrived ~2 hours behind schedule. Car came back nice. However, I wish it came back clean. Was offered a complimentary cleaning and vacuum but I think whoever was supposed to, forgot.

The parts department went above and beyond to help me. Thank you!

My Explorer has met all my needs and has all the space I needed for my big family. I don’t have to worry now when out on the road if I’m gunna make it or not.

In and out in a half an hour ,car left clean and service person explained the billing very professionally .

service , and performance both very good. 2.7 peppy, economical

Bought a new Honda Accord Hybrid at Ron Bouchard. Sales team was exquisite and we settled via emails on a price upfront. Kamille accommodated a test drive at my work which ultimately lead to buying the car at this car dealership. Michelle was great and stayed an hour past closing time, wrapping everything up for us on site to square away the paper work. We were very appreciative of this. Car was delivered to our home at the time it was promissed. No regrets, thank you.

Durand Chevrolet Jun 16, 2020 srswiatek "Awesome experience" I live near Hartford CT and spend a lot of time in Worcester. I accidentally found online that Durand was offering a closeout sale on 2019s. Memorial Day weekend, I called and spoke to Larry T about a Blazer I liked.... I was supposed to see him a few days later on the holiday, but was too excited and couldn't wait. I headed down to the dealership and found Larry, who offered me an amazing deal and was willing to stay late to help me. The CT DMV is closed, and services are very delayed. I had a lot of concern and questions, and Larry was patient with me and worked hard to help satisfy my fears and my needs. Today he called me to share that the registration is processed, and that I can come retrieve the car. I am so excited and can't wait! Larry went the extra mile(s) to really make this deal a success, and as smooth as possible, considering all of the outside factors. ASK FOR LARRY T!!! He's THE BEST!!! And Joe M in finance made the paperwork and financing a BREEZE.

Lynda Glassey was welcoming and very personable. She was knowledgeable about the new Bronco Sport and made our trade-in and buying process so easy…. Along with Bob, the finance guy!

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

Worked with Tony at Imperial Ford in the new Mustang Mach E. He was very helpful and made the buying process very easy. He did not try to pressure you into anything and answered all the questions I had. Then when it came time to making the offer and getting the value for the trade this was also handled very easily. Overall the entire process of test driving, to trading in to purchasing the vehicle and going over all the signing of the paper work with the finance options and plans the entire process was stress free and easy. The dealership is very nice as well and all people I interacted with were very polite and helpful.

Very smooth experience with custom ordered F-150 Powerboost during a time of low supply. Manager and salesman very responsive to questions. Deal was fair and trade-in was at the upper end of KBB value. I would go back in the future, even though it is a good 40 mile drive for me.

Great experience searching for a new Ford Titanium Escape at Imperial Ford. We found exactly what we were looking for in a new vehicle. Tony DelPrete was a great salesman going over all the features of the vehicle. Bob Champagne, a great manager, hitting the mark. Bob Pierce, the finance guy, was very knowledgeable and professional. In and out of there in record time with just what we wanted...very satisfied.

Mike Potenza was friendly, knowledgeable and helpful. He made himself available even on his day off. Mike Potenza made buying a new car a pleasure.

I always use them to service my car. I deal only with Jim in the service department. He is always helpful and a really nice guy. Haven?t had a problem there yet in over 20 years.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

Great to do business with, friendly staff, clean waiting area, and fast service.

This SUV met all of my needs. It has been reliable so far. I only purchased a few weeks ago. Have showed it off to many of my friends and family. Thank you Gary Yeoman

Service Advisor Jim Foley , Is great he knows how import it is to get our vehicles ( United States Postal Service )

Framingham Ford (FF) maintained my 2006 Ford Escape Hybrid for years. As parts grew scarce, they scavaged the country for the needed parts and provided free loaner cars. When the exhaust system finally broke (a bit), instead of charging me an arm and a leg, they said "Go to Speedy or Midas!" They don't squeeze you for every dollar. The Service dept has always been professional and courteous. Wife and I investigated replacement vehicles; considered the CR-V, Forester, and the 2020 Escape. As I liked my 2006 hybrid, I wanted to wait for the new one. Glad I did. Framingham Ford (FF) made the purchase easy. Their employees---including Jerry, Rocket, Tim, and Mike, were all great to deal with. My wife, who has always hated the car-buying experience, felt relaxed during the purchase process. As for the price---One can't expect a steep discount for an in-demand new model, and FF still gave me enough of a discount to please me. Great sales and service. That's what one wants from a dealer.

Hassle free, did not quibble about providing loaner car