Used 2019 Ford Explorer for Sale in Honolulu, HI

Taking my car in for service is always an easy experience. I usually wait for my car and I always feel like I'm a priority. Valeri always takes care of me and is a pleasure to work with. And Mark always takes the time to stop and chat and make sure everyone is taken care of. Awesome job

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I brought my vehicle in for an oil change and was told it would take an hour and a half to two hours but they were done in just over an hour. Excellent service!

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

I was born and raised in Territorial Kailua, before Hawaii became a state so I try and keep all my business and money in Kailua whenever I can. When my wife and I decided to go shopping for her 'retirement car' a Plug-in Electric Hybrid, we narrowed the choices down to four different makes and models all on the Windward side. I had done some research online and made contact with Wayne Fukumoto via email to setup a visit and test drive, email is a great tool! We visited Windward Ford first because of the four dealerships I sent feelers out to, Wayne responded almost immediately . . . good job! After visiting with Wayne, and getting an idea of what kind of offers he had for our trade in and financing, my wife and I went to visit the other three dealerships (yes, all in one morning). My wife had her heart set on one of your competitors cars and the demo drive was great (happy to provide the information about our other choice if your review allows). We went back to see the FORD one last time to make our final decision and true to his word, Wayne "earned our business." Wayne gave us the best price for our trade in, Don Minnis gave us a great deal on financing, so good in fact that our credit union couldn't touch it! Don provided us with extended warranty options and finalized our paperwork and we drove home in our new Ford Fusion, Energi Titanium that evening! Can't say enough for Wayne and his down to earth approach to car sales. Being a "senior citizen" I've bought a few cars in my lifetime and I have to say that working with Wayne was the most painless experience I've ever had. He even gave us a price for the Ford we were looking at to take shopping with which in the past (we bought our last car in 2013) would never happen, talk about no pressure sales! Because we had to be at a dinner gathering, we had to leave before we were able to get the orientation and setup of the new car but Wayne made it a point to meet with us the next morning (Sunday) at opening and do the orientation and setup my wife with all the tech things like Bluetooth connection for the cellphone, seat adjustment and memory, etc. When my wife and I left the dealership we felt confident that if we needed any assistance, Wayne and the Ford team will be there for us. I'm hoping that when I'm ready to look for my retirement car, I can find something at Windward Ford! PS I can't remember the persons name or his title (he was very friendly and personable) but I had to play a tennis match in Kailua and didn't have time to run out and grab lunch (we were doing the paper work for the car sales) so this very nice gentleman was cooking hot dogs and hamburgers for the workers, cooked some up for me and my wife . . . BONUS! Great Job, Great Aloha Spirit!

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

This is the 2nd time I've brought my Mustang in to Windward Ford's service center. The 1st time was when I moved to Oahu in January, where I just wanted them to give the car a "going over" inspection. This time, my car was overheating, the low tire pressure light was on, and I also wanted a multi-point inspection and to replace my passenger side airbag. Booth times, the guys were professional and courteous. They made me felt welcome the whole time, and did excellent work. I really appreciate knowing that I can go there any time for my car's needs and be in good hands. While I don't like paying full price for work purely out of societal noise, the quality and value I get makes it well worth every cent.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

I'm not usually one to write reviews. And I'm a decisive guy, so I was prepared to take a few days to find a new car. But Kai Bosgra's straight talk and professionalism helped me close a deal by mid afternoon the first day. And if you knew me, that's impressive. No small reason this happened- and get this, was Kai drove me to a Nissan dealership 5 miles away in the Jeep I was interested in- just to be able to compare a Murano side by side. Risky, bold move. Driving there, I mentally compared the difference between what I was driving and a BMW I really liked. The Jeep felt heavier and more responsive. But when we got to the Nissan dealership and I looked at the Murano and Jeep side by side and drove both - I knew the Grand Cherokee 75th edition - was it. It was solid (for safety) , turned on a dime (practical) and upscale (for a Finance Professional to drive.) They were ready to make a deal and we struck it. I'm lovin it. To my peers it's a premium SUV. I like what my friends call it - Bad a**. Talk to Kai. You can actually enjoy your day understanding what kind of car you want. And a solid management team behind him. All the plus boxes are checked on my experience with these guys. Highly recommended.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

I recently purchased the White F-150 Lariat with 6in lift that was on the display ramp at the entrance gate. Absolutely love the truck! We noticed the tow hooks/loops at the front already has rust and has caused the chrome to bubble and peel. We are a little disappointed with that; especially for a new $80k truck. But we've already emailed Ben separately regarding Ford needing to replace these. Aside from that, our family and business have been buying vehicles from Dr. Ben since the late 60's when his hairdo was fluffier. I believe we are easily in the 40's as far as amount of cars or trucks bought for family or our relatives. This doesn't include the many additional trucks purchased for industrial use for the sugar company (under my later father) or for our family construction business (by me & my wife). Dearly called Tito Ben (Uncle Ben), we never feel the need to discuss price or negotiate ever. Most of the time we talk about the car then eachother's family, then about 45 seconds on the price offer and that's it. Its done. Mark Benson also came out to greet and congratulate us for once again purchasing a truck; also mentioning he'd like to put my wife in a future commercial with the truck that was sold. If he's serious (I think he was), we are willing to help. Just let us know when. Ben is a doctor of sales because he doesn't sell the product; rather he sells trustworthiness in himself. That's why we are loyal. I knew more about the truck features than Ben did which was so funny and, thanks to him, we know a new saying..."RTFM". We buy people, not products. For my family, Ben was "bought" many years ago, before I was born. His unwavering efficiency, honesty and trustworthiness is why he will always be Tito Ben in our family. Thank you Ben and Mark for another enjoyable experience. Now get my wife on that commercial and replace our tow loops please. Aloha, The Pascuals'

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I'm a longtime customer since 1996 bought nine vehicles thru the years. Bought my tenth 2016 F-150 last week and am beyond satisfied with the customer service from the employees at this location. The care and concern expressed by sales consultant Zach Leander and Dominic Taylor and team was beyond expectation and truly made the purchasing process easy and enjoyable. Zacch was informative and very helpful. I didn't feel pressured to buy my car at all, which is a nice change from the typical pushy salesmen. The management Pat Ah You (honorable mention) and Joseph Manguba team manager were great as they didn't put me through a huge battle to get to the price I wanted. To be honest, it was probably the fastest deal I ever made on a car compared to other dealerships. They gave me good deal on my trade and made me an overall satisfied customer. Pat is very professional and truly cares. Anthony Guevara and Mark Merrithew in financing were splendid too. Anthony was very thorough and clear in explaining the paperwork. Mark listened and took action to my requests. Thank you again to Pat for taking care of your returning customers. I'm very pleased with our new beautiful F-150 Platinum 4x4 and how the overall process was stress free and pleasant. I thank everyone involved in this deal and I will be back again in the future to buy eleventh vehicle form your dealership. We don?t usually give out 5 stars on a review unless we are treated exceptionally well or the service that we receive is outstanding!

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

Initially, I did not go to the dealership with the idea of walking out with a new vehicle. But the awesome customer service Baylee provided for me got me into a 2015 Dodge Durango. I am very happy with my new vehicle, Baylee worked with me to a number I felt comfortable with and she made it happen. Definitely recommend this dealership for anybody that is looking for a new car and a great deal. Make sure you contact Baylee to get you behind the wheel on a awesome new vehicle! e

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.