Used 2023 Ford Explorer for sale near Addison, TX

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Great deals, friendly staff, great customer service, very professional, would definitely buy from here again

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

I wish I could give this dealership 10 stars!!! They are superior with customer service! They are ethical, honest, and just really good people who run a dealership! From my salesman, Sam, to Hash (the manager that helped me out TREMENDOUSLY with my baby), to the finance manager who helped me buy my dream car at my dream price, everyone went above and beyond! I have 4 kids, 3 of whom were there, and they weren't phased! We all felt respected. I would 1,000,000% buy from them again! I drove an hour each way to get to Classic Kia of Carrolton and I will do it every time I buy a car in the future! Top dollar for my trade in and easiest negotiation and purchase EVER! They even got me a better interest rate than my credit union!

Working with Ethan on my 1st ever online purchase - was the 1st experience everyone wants! He was efficient with communications, but never pushy. He was flexible and open to any questions, while walking me through the process! Friendly, knowledgeable, and great to work with. The financing process with David's help was a breeze! The process was time efficient and pretty flawless. He was on point with communication and very knowledgeable. Still loving my new car 2 months later- it exactly what I wanted and drives like a dream!!!

Very fast response. The staff are so friendly. I would recommend to all ford owners to use Westway ford.

Repaired our VW air conditioning unit in three days. Another dealership failed to repair it in three attempts covering a period of over a month. Clay Cooley was courteous and exceedingly professional in conducting their repairs. They kept me informed on progress at each step and once repairs were completed, readied the car for pickup.

Young?s dealership was very helpful and was very accommodating in the process of buying my 2025 Chevrolet Trax Active , the car is a beautiful car and i am sure i will be pleased with my purchase

Mr Thomas Keith is a nice Sales Person, one of the best in the Car Industry. Very friendly, warm and knows the job. Treated me with respect whilst I was buying my car. He was very helpful. Because of him, and the way he treated me, I would recommend Auto Nation to my fans, friends and family.

This is a great place. I personally recommend working with Kelly in sales and Malcolm in finance. Blake in finance is also good but new to the finance department so Malcolm would be your best option. I left a very negative review after I felt like I had been completely taken advantage of by them on Saturday and was on the hook for a loan worth twice what the car was worth brand new. They completely took care of me and I got into a different car that was the same make and model but cheaper. My deal went from 34,000 total to 20,000 total after reworking it. I will say they want to add lots of stuff into the deal. It isn't necessarily bad but it adds up and I was unwilling to accept that. They will try to keep all or some of it on and if you don't want it then fight for the price you want and read the website to know their policies and guarantees. I will also leave this as a disclaimer, I would be selective about what salesperson you work with. My Mom overheard one of the guys complaining about how he was one sale away from a bonus and some lady wasted two hours of his time and backed it because she was incompetent. I saw the lady he was talking about and she was older and said very clearly she had someone waiting on her for some time now and could not stay longer. I also briefly worked with some other guy in the finance department who was pretty rude and I didn't enjoy that. I don't remember his name though. Kelly is a genuine person and a great saleswoman. You can trust her. It seems like some of the staff are a little more money focused and trying to help themselves more than the customer so beware. I also want to point out one of the managers introduced himself to me and was very kind. Also very apologetic over how things went the first day and I really appreciated it. Good place and some really good people. I had some mixed feelings with this experience but the likes of Malcolm, Kelly, and Blake and how they handled making things right with me overwhelmingly changed my overall experience to a positive--hence the 5 star review. Kevin C. Dallas, TX 150 Feb 8, 2025 Mariah was great. She was patient. She didn't pressure me in any way. The vehicle I wanted turned out to be a different vehicle. The manager was great and made sure I was happy with the car I was getting. Financing was easy. It was a great experience.

Had a great experience there hassle free. Jermey Burrell had everything laid out for me when we got there. I would recommend to anyone. Keep up the nice work.

JR in service did a superior job for me once again. There are two dealerships closer to my home, but I find the extra driving time is well worth it with the value & service provided by Richardson Chrysler Jeep Dodge Ram. Thanks again JR in service!

Good service and really professional people really recommend this dealer to friends

Found the deal of about 10K off sticker price online. Upon arriving got 4K more for my trade in than expected and to top it off, had small extended warranty given to me for free.