Used 2018 Ford Explorer for Sale in Addison, TX

My Chev Impala recently needed the ignition cylinder replaced. While there, diagnostics were run, and determined 3 other issues that truly needed to be repaired. Curtis Shell, Jr. carefully and understandably explained the issues, needed repairs, and costs. He was very helpful, always available by either dealer phone or his cell, and responded quickly. I was provided a brand new, full-size SUV to drive while my vehicle was in for repairs. Curtis walked me around the vehicle, explained functions, and just asked that I bring it back with a full tank of gas. When I arrived to pickup my car, Curtis walked me to the front desk. Sadly, I cannot remember the name of the very nice woman who checked me out; she was fairly new, and her name is not listed in the list below. Curtis asked for the invoice, went through it line by line (but quickly), and then passed the baton to his colleague. She quickly checked me out, and I was ready to go. At that time, Melva Walton, the other Front Desk person, asked if I would complete a review. This has been a great experience, and I'm happy to do so. I'm also pleased to know that I have a dealer within 2-3 miles of my work where I can go for future Chev needs. Thank you!! I rate Curtis, Melva, and the other Front Desk person all EXCELLENT! When my husband and I are ready to replace this vehicle, Huffines WILL be one place we definitely will look.

bought this one to replace my old 2003 explorer 4 cyl turbo should be able to tow my bass boat ok drives smooth has good pickup

Found them on Cars.com. Fast call back with lots info. I went in for a test drive took it to my mechanic, it all checked out fine. They ordered me extra key Fob along with front pumper trim which I wanted replaced. Highly recommended. Great customers service and follow up.

This is a great family car and has everything we wanted. I have owned and driven plenty of cars and this has by far been the best one yet.

Bought a 3 yr. old grabber blue Mustang from them and have to say, car was almost like brand new. I have been a automotive technician for over 24 yrs. and when I saw the car and inspected it, had no issues with anything. A few paint chips were missing, (BUT ITS IS NOT A NEW CAR), but no mechanical issues or complaints. Very happy with purchase and transaction process, everything was explained and in writing. Will do business again with them in the future for sure.

Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Great SUV inside and out! It exceeded my expectations, and I like it a lot better than the Lexus GX460 I just got rid of.

The staff is really helpful, they found exactly what i was looking for!!( gas SAVER) Also the Delivery Girls (Brittany&Sandra) were AWSOME!! They made sure me and my family left with a Smile:) Thanks Clay Cooley:)

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Scott Alter and Don Randall were great to work with... they help me diagnose the noise issue with my 2015 F150 and got the problem fixed within one day. Couldn’t be happier to know those two and would recommend any service needs to AutoNation.

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

FOR THE FIRST PART , I WANT TO GIVE A MAJOR [ HATS - ON ] AWARD TO MR. BARRY PINLAC ! WHAT A NEAT GUY ! SURE MADE HIM DO ALOT OF WALKING AROUND , BUT THIS MAN KNOWS HIS CARS ! ! . TRADED IN A VERY CLEAN 2016 XC/90 MOMENTUM WITH A REALLY NICE AMBER INTERIOR. JUST COMPLETED A MAJOR , CUSTOMER PAID OUT OF POCKET SERVICE , TOO CORRECT SOMETHING SMALL THAT I DID NOT LIKE , CAUSED BY A LARGE NAME GRAPEVINE NEW CAR DEALER THAT PRIDES THEMSELVES AS BEEN DOING BUISNESS SINCE 1952. SURE DID NOT DRIVE AWAY FROM THERE VERY HAPPY , BUT [ CREST VOLVO ] FIXED THAT PROBLEM BY STEPPING UP TO THE PLATE , AND PLAYED FAIR TO SAY THE LEAST ! ............ABSOLUTELY NO " CURVE-xxxxx " THROWN AT ME HERE AT ALL ! ! . ABSOLUTE FINEST GROUP OF TEAM PLAYERS THAT I HAVE COME TO KNOW IN QUITE SOME TIME. IF YOUR TRADE IN HAS BEEN WELL CARED FOR AND HASN"T BEEN NEGLECTED , YOU WILL BE ABSOLUTELY AMAZED AT WHAT THESE KEEN DEDICATED PROFESSIONALS WILL HAVE IN STORE FOR YOU WHEN THEY TELL YOU THE " BOTTOM - LINE " YOUR CAR IS WORTH MORE @ CREST VOLVO , TODAY , TOMORROW , OR NEXT MONTH .

Needed an SUV for a family of 5. Third row is easy to access. More spacious than the other mid-size 3rd row vehicles. Nice features.

Sheena represented Randall Prestige well. She took care of us, we had fun, and a lot of people got to drive the fabulous Ford cars. So many people were impressed with Ford. It was an amazing experience. Sshe spent ALL day with us to help us fundraise for Garland High School DECA. Prestige is donating $4200. Thank you. You are helping students in your community attend DECA conferences for competition as emerging leaders in business and marketing. We are thrilled and grateful.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I pulled into the car lot expecting a slew of salesman on the attack. Did not happen. I got out of the car, was approached by Terrance Harkey who kindly offered to help me and stayed close by throughout the purchase. I have had several bad experiences with car salespeople throughout the years. Terrance gave me confidence in car salesmen again. Terrance is a high quality professional. Sensitive, informed, knowledgable, caring and respectful. Greg Lusk and Joe Rodela were kind and easy to work with. Greg did a lot of work with the numbers to ensure I got the car I wanted. There was no yelling or screaming between sales and finance. The staff looked and conducted themselves as professionals. There is a nice little coffee shop onsite with free coffee lattes while you wait. This was the most positive car buying experience ever. If you get a salesperson that does not meet your needs, please stop the process, and ask for Terrance Harkey. You will not be disappointed.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I'm very THANKFUL for the EXCELLENT SERVICE that Nick W. and Moe and the TEAM provided me during the process of purchasing a NEW CAR!!!! I couldn't ask for BETTER SERVICE!!!!!!!

has a great look.handles well.plenty of room.a lot of electronic fetures.really like the sync feture.got good views from front seat.great explorer.would recomend to a freind

My wife and I live in Georgetown, TX and found a Suburban for sale at this dealership. We called and spoke to Chris Alvarado and told him that we were interested in the vehicle and would like to come and see it, but didn't want to drive three hours one way only to show up and the car was sold. He told us that he could hold it until 7pm that night. We drove up there and arrived at 6:15pm and walked out with our Suburban keys by 8pm!!! There was zero haggling or negotiation to be had. He was upfront with us and honest! I accidentally left my handicap plaque in our old car and he found it and mailed it to us!! Great guy, great service and great dealership!! We will definitely be buying our next car from them!!!

I love this vehicle. Tons of power and every option you can get. I would recommend a Fors Explorer to anyone looking for a comfortable ride.

I bought a new Crosstrek for my wife and came in this Subaru Dealer on Black Friday 2018. We arrived about 8:45am, but they said Black Friday's hours was over (?).Since we were interested in Subaru and want to get one that special day. We eventually met Bill Klozik a sale consultant in the lot. He was very well informed and experienced guy. Helped us to find the right car. With help from his Internet Sale Manager Dustin Cox, he made our buying experience went smoothly as it should. We do recommend these two men.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

So far, I have had entirely positive experiences in regard to servicing my 2013 Ford Focus at Bill Utter Ford, and Danny Morris offered great customer service, with which I was quite pleased. This time, I got a transmission module replaced (still under warranty), oil change, and a new battery. The only complaint I have is that I think I may have received a 26-point inspection instead of a 27-point inspection, because just a few days after having my car returned to me, my low tire pressure warning went off inside my car. I put air in my tires for free at a Quik Stop, so it wasn't a big deal, but I think that was supposed to happen while my car was at Bill Utter Ford. But hey, everybody slips up sometimes. I'm happy I haven't had any major problems with my car thus far, and I make sure to keep it well maintained.

Very upscale with lots of tech. This is the Platinum addition with great fit and finish. Worth the price. First American car I have owned in 50 years.

This dealership strives to hire great people. When in the service department ask for Derek Medcalf, he will help with what your car needs and bring a smile to your face.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

I have a leased G90 and had some problems that I felt needed attention, I had talked to the service manager prior to coming in, was meet at the entrance with a warm welcome, was told the time it would possibly take, one of the problems was fixed before I left, wasn't really a problem. I was told it might take 3 days but they got on it right away and it was ready that evening around 5 pm was very pleased, very warm atmosphere. Even the receptionist were pleasing to work with. Thank you for such a pleasant experience. Tommy Mays

More car for your money, Test drove Mercedes, Acura, and Audi. The Explorer has a smooth ride and more conveniences than the rest we test drove

I came up to Clay Cooley Mitsubishi in November this year and I worked with Erica. She is such a sweetheart and will do absolutely everything in her will to get you exactly what you want. She found me an amazing vehicle and I have to come back with more down payment but i 100% recommend you go see Erica here!

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This vehicle is excellent. It meets all of our needs. Very comfortable. We will definitely purchase this vehicle again. We recommend this vehicle to everyone who needs reliable transportation and comfort.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Rented a Ford Explorer and liked it so much bought one the next day. Super smooth ride, plenty of power and gas mileage was way better then I thought for this size. 27 MPG on the highway.