Used Ford Explorer for sale in Livonia, MI

Very good experience at the dealership and with my Sales Rep - Rick Williams. The 2022 Edge is different than 2020 model so Rick took time to explain the options and then the differences in a way for me to understand.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

Jason helped us from start to finish. He was confident, knowledgeable and supportive. He did all this with a great sense of humor and personality! My wife Rosie and myself could not be more pleased with our experience.

I have owned 7 Ford cars a pickups and wouldn’t own any other brand. I have bought 5 from this dealership and they have been great.

I bought my last Certified F150 from them, I received great service and a great deal! I will recommend North Brothers Ford to anyone looking.

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

I have heard a thump in the front end since I've had it and don't understand why this is happening 2017 Ford Exspoler XLT every time I turn my car to the left is there any recalls about this issue? William Wilson.

My family and I have been working with Lou Marchesi & Avis ford for more than 25 years! Lou has always provided excellent service & follow up! I would highly recommend Lou Marchesi & Avis Ford for your next Ford!

This is my 3rd Explorer. Very reliable, handles great, in all weather, roomy, even when packed for vacation or taking our german shepherds for a ride.

Gordie Johnson is absolutely AMAZING!! He is very professional and made the process go so fast.

I have been a Ford driver for very many years and have owned Mustang GTs to F-250s.I love the styling, drive, comfort and power. I'm most impressed with the comfort when towing my boat. We live half the year in Coastal North Carolina and half is SW Florida, so our boat commutes between the two. Switching from an F-150 to the Explorer I was concerned, but the Explorer handled the job without any problem.

Courtois, polite service. Excellent quick attention to your needs. quality of or repairs is always excellent. Good explanation of services on your car. If My sales man had stayed at this dealer i would lease my car from here.

Awesome ride. Plenty of legroom. Best SUV I have ever had. The captains seats in the middle row make accessing the rear seats easy. Seats are very comfortable

I know how difficult it can be to work in the service department when everybody has a problem complaint and to get it fixed. Andrew has always had a smile and understanding and trying to fix the problem and always does excellent excellent person that I love dealing with Andrew you get a five stars all the time thank you very much for your service

I absolutely love this vehicle it is very comfortable alot of leg room just wish ford would include weather tech floor mats in all the vehicles

Excellent service and excellent employees at Dean Sellers Ford.

i have purchased cars from Fairmont Ford and Gregg Smitherman. I am pleased with the service and knowledge. I like the fact that when we go into the dealership they know who we are and are always willing to help.

Many thanks to Martin Scheill, our service advisor. Martin and the staff at Hines Park went out of their way to help us get our Ford Escape repaired on short notice. Repairs were made in a timely manner to allow us to make our 1,200 mile drive home without interruption. I would highly recommend the Hines Park Service Department in Milford, Mi.

Paint quality was poor from the factory. Multiple drips and runs. Interior is OK. The engine and drivetrain is fantastic with the all wheel drive and twin turbo v6 in the sport model.

Very pleasant experience with salesperson Nadine and mike credit manager very pleased with service

This dealership is hands down the best around everyone is so friendly and helpful. I’ve been dealing with Laurie Moses since 2012. Just bought my dream truck 2022 F-150 XLT. Laurie is so outgoing and personable she treats every customer as if they are her only customer of the day, making your buying/leasing process seem less. She will help you pick out and get exactly what you want and if she doesn’t have it she will find it. You can’t go wrong. As I have said for years Laurie doesn’t make a sale she makes a friend and a returning customer.

This car does what it is supposed to. It rides great it’s quite excellent ride, and the performance is very good.Fuel mileage is good for an suv wouldn’t change anything.

Shawn Burchi was the best salesperson I have ever dealt with! I will recommend her to anyone that wants to buy or lease a new car!

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

Extremely happy everyone was professional polite very thoughtful trustworthy people ,my vehicles was everything I was told it was !!!!!!!😃From Alfonzo to financial person everyone had expedited my expectations!!!!!!!!!!

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

My experience at Serra ford was fantastic, the dealers were friendly and polite they even offered cold bottles of water for my wife and I,surely i would tell all my friends and coworkers shop 4 a vehicle new or used at Serra ford of Rochester Hills.

Engine is loud and the information pod looks like is was just laid in. Car is built well and with the twin turbo is quick. Comparing it to my 2018 Explorer I would give it an 8 on a scale of 1 to 10 If Ford could get rid of the engine noise car would be a 10.

Just purchased new Ford Escape from Serra Ford in Rochester, MI. Meet that salesperson 2 months ago, friendly and helpful. The actual sales transaction took only about an hour. Very happy with salesperson, the deal and the new Ford Escape Hybrid.

This my Second Purchase from this Dealership within a year. The salesman Handsome, is great!! I live an hour away but the drive is well with it great Dealership overall!!!

Smooth transaction. Thank you Eric for your attention. He notified me as soon as our Explorer arrived. And had it ready that evening for us.

I reluctantly traded in my 2013 Taurus for a Ford Edge in 2017. I considered this a downgrade in comfort and luxury. I had decided not to go with the Explorer at that time because of the lower fuel economy. When the 2020 Explorer XLT came out, it had a highway rating of 28 MPG which was the same rating I was getting from the Ford Edge. My Ford Taurus always surprised me with its excellent fuel economy. I could get 32 MPG easily on long drives. The Edge would give me 26 MPG on the highway and about 18 MPG around town. The 2020 Explorer is so much more comfortable than the Edge. The kids love sitting in their own chairs. They have plenty of space and when they start getting on each other's nerves or my wife's, they can easily split up with one of them sitting in the last row. I have managed better than 30 MPG on long trips with the Explorer. My average driving comes in at 25 MPG. I have had no mechanical problems with the Explorer what-so-ever. I now have 20,000 miles on it. I got the towing package which has really turned out to be useful. I use it to carry bikes with a hitch carrier. I have rented a U-Haul traller on several occasions instead of renting a pick-up truck. It is only $20 per day to rent a tailor. I really enjoy the Android Auto feature. The major complaint that I read on the Ford Explorer is that they claim that the shifting is not smooth or that the car is noisy. I find that the car rides very nicely and is very quiet when you are on the road. The 10-speed transmission is obviously going to be doing lots of shifting to get you up to speed. That is a lot of gears. Those gears are the reason i am getting over 30 MPG on a large 7 passenger SUV. I don't mind a bit of busy shifting in order to save fuel. I know that the KIA Telluride is very highly regarded in this category. The Telluride advertises 21 MPG overall. I am very happy to get the mileage I am getting now. I also got a pretty good discount from Ford when I bought the Explorer. I believe that the Ford Explorer is an ideal vehicle for families. Fuel Economy is unbelievable for a vehicle this size with so much power. I always put Explore in the Economy mode when I drive. I can feel the power drop when I put it in this mode. In the normal mode, I get about 26 MPG on the highway but in the Economy mode, I get 30 and better.

Recently bought a 2022 Ford Escape, my sales guy David Smith was fantastic. Very knowledgeable, willing to take all the time a customer needs. A great experience.