Used Ford Explorer for sale in Westland, MI

This is my 2nd time being here and I was treated the very same way as the first time. With respect, promptness, honesty and great customer service from start to finish. Caitlyn, my service consultant, was professional and caring throughout the process and stayed in contact with updates. The repairs, which were extensive, were absolutely necessary and completed in a timely fashion. Further courtesies were extended with the service department understanding the need to receive my car back with repairs completed by a reasonable time period. And again, I was offered transportation to take me home if needed or to pick me up from my home if needed to get the car once the repairs were completed. Additional concerns unrelated to the repairs were addressed promptly by the Asst. Service Manager John Pool and his ongoing assistance is appreciated as well as his professionalism.

I`ve owned several explorers through the years and put countless trouble free miles on them. The v8 equiped versions are my favorite makes merging into traffic a breeze. I found this one with only 77k miles on it and couldn`t pass it up.

The whole long distance purchase went very smoothly. Very professional and efficient team. We did drive up to pick up our new car and were given a thorough briefing and demonstration on our car. Thank you Greg for a wonderful experience and the knowledge you gave me made me feel comfortable enough to drive home.

Best car for a long ride especially with multiple people. Quiet inside. Lovely interior and very comfortable. The power with the turbo is awesome but it does kick a little when engaging. Very nice looking vehicle. Sits up but not too high you have trouble getting into.

Since moving to the area five years ago, HPL is the only place we've serviced and maintained our vehicles at. They do a fantastic job in every way and the dealership is always spotless and friendly. Jerry, the service writer, is fantastic to work with.

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

Sonya Atoui was the best salesperson!!! My husband was looking to lease me a new Cadillac XT6. He called & spoke with Sonya. We went over there & she was very helpful!!! They had a vehicle in stock just waiting on the wheels to come in. She kept in touch while checking to see when they would be in so we can purchase the vehicle. She was very friendly & knowledgeable about the vehicle. She took the time to answer every question. She walked us through every feature thoroughly. I would recommend Sonya to anyone looking to buy a Cadillac!!! I liked the way she was about her business & got that deal done very quickly!!! She gets the highest rating from us!!! Thank you Sonya!!! Also, it was close to closing time the 1st day we stopped by. She wasn’t rushing us & she was very pleasant. I was conscious of her time & didn’t want to hold her. She insisted we were fine. I love Cadillac’s & she will be our go to Cadillac person from now on.

I reluctantly traded in my 2013 Taurus for a Ford Edge in 2017. I considered this a downgrade in comfort and luxury. I had decided not to go with the Explorer at that time because of the lower fuel economy. When the 2020 Explorer XLT came out, it had a highway rating of 28 MPG which was the same rating I was getting from the Ford Edge. My Ford Taurus always surprised me with its excellent fuel economy. I could get 32 MPG easily on long drives. The Edge would give me 26 MPG on the highway and about 18 MPG around town. The 2020 Explorer is so much more comfortable than the Edge. The kids love sitting in their own chairs. They have plenty of space and when they start getting on each other's nerves or my wife's, they can easily split up with one of them sitting in the last row. I have managed better than 30 MPG on long trips with the Explorer. My average driving comes in at 25 MPG. I have had no mechanical problems with the Explorer what-so-ever. I now have 20,000 miles on it. I got the towing package which has really turned out to be useful. I use it to carry bikes with a hitch carrier. I have rented a U-Haul traller on several occasions instead of renting a pick-up truck. It is only $20 per day to rent a tailor. I really enjoy the Android Auto feature. The major complaint that I read on the Ford Explorer is that they claim that the shifting is not smooth or that the car is noisy. I find that the car rides very nicely and is very quiet when you are on the road. The 10-speed transmission is obviously going to be doing lots of shifting to get you up to speed. That is a lot of gears. Those gears are the reason i am getting over 30 MPG on a large 7 passenger SUV. I don't mind a bit of busy shifting in order to save fuel. I know that the KIA Telluride is very highly regarded in this category. The Telluride advertises 21 MPG overall. I am very happy to get the mileage I am getting now. I also got a pretty good discount from Ford when I bought the Explorer. I believe that the Ford Explorer is an ideal vehicle for families. Fuel Economy is unbelievable for a vehicle this size with so much power. I always put Explore in the Economy mode when I drive. I can feel the power drop when I put it in this mode. In the normal mode, I get about 26 MPG on the highway but in the Economy mode, I get 30 and better.

My Sales rep, Tyrone Golden was very knowledgeable, courteous, and a pleasure to work with.

I have owned 7 Ford cars a pickups and wouldn’t own any other brand. I have bought 5 from this dealership and they have been great.

This is the second car I have leased from Southgate Ford. I want to emphasize that it is the sales staff that makes the dealer five star. Dan Ryan has been my salesperson for both vehicles. I am very particular when it comes to the car I drive. Dan understands this and made sure I had the car I wanted and made sure I had all applicable incentives and discounts available at the time of order and purchase. He provides stellar service which I greatly appreciate!

I had a really great experience and drove away the same day with car I wanted. These guys really do everything they can to make the experience stress free and relaxing.

I waited five months to the day to get my Maverick. All through that time my sales rep Mike ?Chip? Czapiewski took my calls in the waiting process any time I called. Very helpful. As for the dealership itself it did not add anymore cost to the vehicle as I read about other dealerships doing. It was the easiest buying experience I?ve had so farm! Thanks Chip

It is stylish and comfortable and gets great gas mileage. I have room for anything and everything I would want to carry. Have t missed out on anything!!

Fast and friendly service. Glenn was so easy to work with. It was a very nice experience.

I have been a Ford driver for very many years and have owned Mustang GTs to F-250s.I love the styling, drive, comfort and power. I'm most impressed with the comfort when towing my boat. We live half the year in Coastal North Carolina and half is SW Florida, so our boat commutes between the two. Switching from an F-150 to the Explorer I was concerned, but the Explorer handled the job without any problem.

Routine service. prompt,courteous. Very caring to solve my needs. left dealership where I leased car.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

George was great to work with when I was purchasing my used vehicle! I was coming from out of town and he was so helpful in having everything ready for me ahead of time. He made the buying process smooth and was very responsive in communication both before and after. I'm very happy with my vehicle and will call George when I'm in the market for a new used vehicle in the future!

This is my 3rd Explorer. Very reliable, handles great, in all weather, roomy, even when packed for vacation or taking our german shepherds for a ride.

Tyray was very helpful and nice. Took a over 2 hours for the buying process but well worth it.

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

Very pleasant experience with salesperson Nadine and mike credit manager very pleased with service

i have purchased cars from Fairmont Ford and Gregg Smitherman. I am pleased with the service and knowledge. I like the fact that when we go into the dealership they know who we are and are always willing to help.

Elder was the third dealer I dealt with while searching for a used Ford Escape. Andrianna Camaj, my sales associate, was outstanding. She helped me narrow my choices down to two different Escapes. I asked for an out the door price on both which she provided me without trying to inflate other costs. She was patient as I flip-flopped between the two vehicles and was never pushy or high pressure "better get it now". She also knew the pros and cons between some of the differences in the systems of both vehicles. This was a big help in helping me decide which vehicle to purchase. She was very kind and knowledgeable, the polar opposite of what I had experienced from new and used car dealers in past years. I will be purchasing another vehicle in a year and I'm hoping she will still be there. I highly recommend Andrianna and Elder Ford. I'm very happy with my purchase, no buyers regret.

I swore all of my life I would never buy a Ford. Once I brought my F150 Harley, I loved it. Which made me eager to but this Explorer for my wife and daughter. We are now a FORD FAMILY.

My wife and I drove to Varsity Ford from Toledo Ohio on 2 hours notice to purchase a Bronco Sport, our salesman Donovan Fox could not have been more helpful. Donovan slotted us in among his already busy day and 4 1/2 hours later I was driving the vehicle home. A little more than a week later Kim in the Title Dept. informed me that my Registration and Ohio license plate will be sent to me overnight. Many thanks to Donovan our salesman and Kim in the Title dept. for making this a more than pleasant experience. Should my wife and I want to purchase another Ford, Varsity Ford is the only dealer we will visit.

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

Shawn Burchi was the best salesperson I have ever dealt with! I will recommend her to anyone that wants to buy or lease a new car!

Paint quality was poor from the factory. Multiple drips and runs. Interior is OK. The engine and drivetrain is fantastic with the all wheel drive and twin turbo v6 in the sport model.

Extremely happy everyone was professional polite very thoughtful trustworthy people ,my vehicles was everything I was told it was !!!!!!!😃From Alfonzo to financial person everyone had expedited my expectations!!!!!!!!!!

My experience at Serra ford was fantastic, the dealers were friendly and polite they even offered cold bottles of water for my wife and I,surely i would tell all my friends and coworkers shop 4 a vehicle new or used at Serra ford of Rochester Hills.

This SUV met all of my needs. It has been reliable so far. I only purchased a few weeks ago. Have showed it off to many of my friends and family. Thank you Gary Yeoman

This was my first time buying a new car and my salesperson made it a great experience. Thank you!

Awesome experience.. Joe Rippolone our salesman is very informative , Knowledgeable and a no pressure kind of salesman. Joe made the whole process smooth and enjoyable. The rest of the staff were great as well

Awesome ride. Plenty of legroom. Best SUV I have ever had. The captains seats in the middle row make accessing the rear seats easy. Seats are very comfortable