The salesman was very nice and willing to help me out, even staying late to show me more vehicles. Unfortunately, the vehicles had very basic problems (doors that didn't open, truck that wouldn't even shift into drive) that made me very leery of purchasing a vehicle there. If those obvious things are wrong, what ELSE is wrong that isn't obvious?
Most reliable car I've owned
by Ford fan from Corona, NY
December 27, 2018
This car is spacious, love the interior and exterior. It is perfect for our family of 5. It is what we were looking for in a car. It is 4x4 which is perfect during snow days.
I just got home with my new used Cadillac could not be happier. Thanks to Nick and the staff I drove off on the same day. They took care of everything. I highly recommend them . Thanks again
New to us
by JoeBob from Weiser, ID
December 7, 2018
My initial reaction after owning it for a week is that the 2012 explorer is a drivers' car. It is a comfortable ride, but you do feel the road. The seating is comfortable and roomy in the first two row. Third row seating is not for big people. The second row seats 3 if the middle person is a small child. The electronics take a while to get set, but seem good once you figure out how to use them all.
Nick and Les were great to work with. After deciding on car we drove off the lot within a few hours with.everything in place, insurance, registration, full tank of gas. Very pleased with the experience
Love this vehicle
by Momof2 from Princeton, KY
November 10, 2018
It’s the perfect size for a family of 4. I love the dual sunroof and navigation. It’s very comfortable. we are wanting to down size from an Expedition because of the fuel cost and the Explorer still has the 3rd row.
We bought a 2009 Dodge Charger from Capital Motor Group in May 2018. Unlike three other dealerships that we visited, Capital was real. All of those other dealerships posted the availability of this car online -- but in every case the car that they advertised was "just purchased". They went on to try to sell us subpar, more expensive used cars. None were Dodge Charger. Just before closing time we called Capital to see if we had time to see the Charger that they posted on their website. Nick Fowler generously kept the showroom open for us. We took a quick test drive of the car and despite a few issues we loved it. We came back the next day and itemized the little noises, radio problems, etc. Nick told us that everything would be repaired in two days. They even installed a new radio. After purchasing the car we noticed that the remote lock was not working. We called Nick and yes, they repaired that too.
This is a place you should definitely visit. They have some amazing and exotic cars available for a song. Don't wait to get your dream car -- it is waiting for you at Capital Motor Group!
Ill never lease this one again
by Leotis from LIC NY
December 22, 2018
I leased the 2013 Explorer Sport. It looked great. It had the 3.5L Ecoboost. Never had a problem with the engine. The rotors however would warp consistently. I had alot of overstear. I brought the vehicle back at lease end with under 28K miles. The front seats looked like they were 10 years old. Just worn down. at 6 months before lease end the drivers side door panel had a 2 inch crack in the seam exposing the foam underneath. The dealer pushed it off and didnt want to repair it. Its a good thing I leased it. Never again...
Awesome place nick got me in to exactly what I wanted the same day and took the car home the same day great place great service
We'll never buy a Ford again.
by Lumpbizkit17 from Dunkerton, Iowa
January 6, 2019
$50,000 custom vehicle. Check engine lights turn on the the DAY it turns 60k miles, conveniently also the day the factory warranty is up. Beautiful vehicle inside and out but loud as xxxx to drive. Remote start works when it wants to. We traded off our Chevy Traverse with 280k miles on this pile of xxxx. Guaranteed that vehicle is still on the road. Never buy another Ford product EVER.
Have to say that I had a very nice experience, dealing with sayville Ford. I had previously only used them for service over the last 10 year's. Now that I've experienced the sales department I have to say they're an all round great dealership. Thank you Paul Sure and
by rkhonda from Pleasant view, UT
January 8, 2019
We love the comfort and all the bells and whistles
My husband likes the twin turbo for speed
I love the heated seats and park assist
I have been purchasing my Ford vehicles at Sayville Ford for the past 20 years with Bob. He has always been very professional and informative with any answers I have pertaining to the purchase or maintainance of my vehicles.
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
Sayville Ford: Great Experience...Highly Recommend
by Truggs14 from DealerRater.com
November 29, 2018
Robert, Charles and Steve were great to work with. They were professional, knowledgeable and honest. I strongly suggest speaking to Robert or Charles before making a final decision. They will absolutely work with you to get to the lowest price.
by Txfracer from MIDLAND tx
January 6, 2019
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
I've never liked shopping for a new car and dealing with salespeople, but Robert was great to work with and we got a good deal on the car. I would definately recommend him and Sayville Ford to anyone looking for a new car.
This is the 4th new Ford I have purchased.
by Brenda from Haubstadt, IN
January 12, 2019
Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.
Marianna was so great to work with! I first met her about a month ago while I was waiting for an oil change (their service center is also great!) and wanted to ask questions regarding the upcoming end of my current lease. We talked about what I wanted in my next vehicle but I wasn???t ready to turn in my old Escape yet. I test drove an EchoSport but didn???t like it was well as the Escape. Since the 2019 Escape was coming out soon I decided to wait. As soon as the new Escapes arrived last week she contacted me to let me know. She already had one picked out for me that had everything I was looking for. Marianna did a great job of going over all the features with me and answering every question I had. I never felt intimidated or pushed to sign a lease I wasn???t comfortable with. It was truly a great experience and I love my new Escape!
We Love our new car!
by Brandon from Haleyville, AL
January 6, 2019
We love our car so far. Great room for me, my wife and kids. Plenty of room to hold all of our sports stuff as well. Great handling and the gas mileage is real good for the size vehicle.
Sayville Ford is the only dealer ship that I will go to. Everyone there is very friendly and is very knowledgeable on the vehicles. T
Everything I was looking for in an SUV
by Christi from Phillipsburg, NJ
November 29, 2018
I raise service dogs and require enough room for a large crate. Many other SUV's are too rounded in the rear to fit a crate and carry four passengers. The Explorer fits all of this very nicely. Great SUV all around.
sales person was excellent, finance was quick and accurate. Delivery of vehicle was fast. Condition of vehicle at delivery was clean
Love my Ford Explorer
by EH Explorer Fan from Winchester Kansas
December 19, 2018
I have purchased many vehicles and nothing else compares to my Ford explorer!! It is a smooth ride. The interior is so roomy and comfortable. The third row seat allows me to transport the entire family. Love the safety features.
Ford of Smithtown is the only dealer I use. I have bough several cars from salesman Mike Foley and I wouldn't go anywhere else. He gave us a zero pressure sale and always made us feel more than confident in our purchase. If youre looking for a good deal go see Mike. Hes as good as they get. Couldn't be happier. I regularly use the service dept as well. I am looking forward to purchasing another truck this year!
by Cscottn from Austin tx
January 3, 2019
The company I worked for provided these as company cars. After I left that company I bought one myself because they were such good, comfortable, functional, and reliable cars! Highly recommend them!
I had purchased a 2011 Chrysler 200 . The car was everything I expected and more . Recently I ran into a few problems with the car however I bought the car back. Presenting the issue to Robert he examined the issues with his staff and they resolved all the issues at hand. I can’t tell you how thankful we chose performance auto to buy a car.
Thank you Cars.com!
by Savannah from Herriman
November 5, 2018
I went from having a 1998 Misubishi Montero Sport to owning my 2012 Ford Explorer. I love the way it drives and responds. My dual sun roofs are the envy of everyone who rides in it, and who isn't a sucker for the heated seats?
Every thing was great. Repairs were made in a timely manner.
Fixed Or Repaired Daily
by ZRacer83 from Orange County, CA
December 22, 2018
Love the look, size, and performance. Hate Ford reliability and quality control. Here are a few of the problems we have had: Transmission went out at 5k miles, PTU (transfer case) literally blew up st 22k, radiator fans relaced at 15k, 2 set of xxx Hankook tires thst Ford insisted there was nothing wrong with them, then issued a TSB admitting there were problems with them, headlights developed stress crack, A/C vent broke st 20k, nattery went out in 2 years, sest upholstery clips constantly come undone, and a carbon monoxide recall.
Service was great. Very helpful and went beyond to get my car done as quick as they could
by Gina from MA
December 4, 2018
this care is an excellent choice for a busy family. very roomy, with third row seat if you need it. while practical, it is also well appointed with nice options such as heated rear seats and steering wheel. perfect compromise of practicality and luxury.
Was very pleased with sales staff from start to finish. The staff was knowledgeable and attentive to my buying needs and budget, which made me feel comfortable in the decision my decision making. Would definitely recommend to friends and family.
Ford Expedition to Ford Explorer
by Sally Skellington from Fort Riley Kansas
January 9, 2019
The ride is smooth and quiet. Easy to work with the technology. Extremely comfortable. I own a 99 Expedition, 08 F150, and now a 13 Explorer. Everyone I own has been good to me. Extremely reliable. And great for everything I do.
I came in knowing what I wanted and Marc should me a car that matched. He added on some requested minor fixes and a few not so minor. He was very knowledgeable and efficient. It was a pleasure.
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
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