Carl Shine made financing my Fiat 500X quick and easy. He was patient with me and helped me through the process, even sending me texts when I had questions. Even though I had no credit, Carl worked with me to give me the best deal on a car I fell in love with.
clean facility and curteous service from the staff
by Ellen Morris from Linden, Texas
December 4, 2015
I have done business with Longhorn Ford for many years when I was married. I hade really appreciated the concern and care given by all the sales personnel, especially Jesse Ladd. He has been really good to me and the cars he has put me in have worked out well.
I would give them all a 5, but everything and everyone has room to improve. Overall, they have GREAT customer service and made my buying experience an easy one. I am a loan officer and I am very picky/ skeptical about purchasing new/ used auto's, but they stuck to their word the whole time! They even met me at the dealership on a Sunday to accommodate my schedule! Thanks, Tripp, Marty and Cleveland and the rest of the crew!
Rick and Shane in the service department are the most courteous people I have ever dealt with. They are very knowledgeable and prompt with answers and solutions. Definately recommend them to everyone!!!
Excellent dealership in every way. I would recommend them to any one looking for a vehicle. Marty went above and beyond in finding the truck I was looking for. They were also very helpful in finding a used vehicle for us as well.
From the time we pulled into the drive until we drove out with our preowned truck was less than 2 hours. We had checked the internet for the used trucks available and had traded emails with them. We knew what we wanted to look at when we arrived and they made it fast and painless. Kudos to the dealership.
Most pleasant experience in buying a new truck that I have ever had. No pressure, just friendly people willing to help, I will definitely be back.
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