Used 2016 Ford F-150 for sale in Franklin, TN

I returned to Car Max in Franklin, as I had questions for service re: the 2020 Jeep Wrangler I purchased a few weeks ago from this location. Justin helped me unhook a cable in order to get the top off the Jeep…. It was user error vs issue with the Jeep :). He helped me reset the oil life indicator, and popped the sun visor into proper place. He was all about service with a great attitude. This simple experience gave me an even more positive opinion of Car Max. Thanks!

Just what we were looking for lots of room.Very affordable,Fast in and out,Bryan's will definitely get you in a vehicle no hassles,Best interest rates,Shop Bryan's car Corner first won't be disappointed,

Great buying experience. Very impressed with the teamwork and efficiency of the sales consultants. I highly recommend this dealership.

A ridiculous amount of rear seat leg room. Smooth quiet ride. This is my favorite vehicle purchase so far- been through about 7 vehicles. I definitely recommend!

Has everything I wanted. Bigger engine then what I need but still gets great gas mileage for a truck. Back up camera helps a lot with backing up to my boat and lining up the tow hitch.

So I have medical issues, cannot be understood on phone due to cancer surgery, other medical issues. Leased a Nissan Sentra then got a recall notice. Needed to get it done but not able to take to dealer. It took a while, but then I started with emails to a Action service rep. Heather Williams - She arranged for Action to pick up my vehicle - fix recall issue - also was able to get another vehicles work done. Great communication and extremely helpful all the way - she was friendly and anxious to help. I was able to get recall issue, another car's serviced, all without leaving the house. I'm very grateful for the way I was treated and will return to Action again. Another company service person (Calvin) assisted in the logistics of getting my vehicles to Action's facilities and back home and was also friendly and prompt. Great Service

After owning an 07 Ford F-150 XLT which the frame became too rusted to keep on the road, I wanted that exact vehicle, just newer. I found the 2016 F-150 XLT for sale and researched it and purchased it used in 2021. The updates to the model are some good some okay. Style: Good! They gave the body a lot of new edges and curves which make it look awesome! Interior design: Good! They made some of the comforts and functions easier and more "technology" to wow the driver. Function: Aside from FORD getting rid of the AUX port for audio, which FRUSTRATED me for a hot minute and I had to purchase a FM transmitter for $30, it's great! You can lock the tailgate from the remote which I never thought of in the 07. I always used a key on the tailgate to lock it, and only when I had something valuable under the cover. Now I don't even have to think about it. There's a sensor that lets you know when the gate is down. So, now I don't have to stop and double check. Value: I got it used at a dealership locally and it was marked down significantly. It was an import from Canada so the strength of the US dollar Vs Canadian dollar helped keep the cost well below Kelly Bluebook. It was the exact truck that I wanted. I found an 8 Cylinder model without the Eco boost. The break pedal doesn't kill the engine. There are 6 gears now, which the dash shows you which one you're in when driving. The 07 only had like 4 Gears. I think the 6th gear makes for a smoother ride at 70-75 MPH on the highway. It also keeps the RPM's down when accelerating and it must have other benefits. I believe lower RPM's means the engine will be stressed out less and will last longer. I just paid $1400 for an aftermarket undercoating service because the 07 rusted out. I bet that if I had undercoated the 07, it would have outlived me. These trucks are made from TOP quality hearty beefy parts that are made to last. I've only had the 2016 F-150 for a few weeks so far so Reliability is still up in the air, but so far, no issues at all. Some times the back up sensor turns itself off and the "miles" switch to "Km" which is a mild annoyance. The performance: The pick up is there when you need it. The smooth acceleration from a stop is nice. Don't hammer it, rather press firmly and let the truck change gears on it's own. Automatic transmissions are meant to let the inertia of the vehicle get up to proper velocity before changing gears. It's a big heavy truck, not a drag racer. The acceleration reflects its function. It can tow a big boat. It won't compete with a Mustang. The Aluminum panels: Non-Magnetic. Don't bother trying to stick a magnet to it, you'll get nothing. Not that I have a ton of Magnet things. Funeral flags. Company decals, stuff like that. Aluminum still corrodes! Take the same care as steel body panels. They're lighter so you've decreased the weight. But it dents easier. But it also fixes easier too. The Jury is still out on how long they last. So, If you're looking for a truck that will meet all expectations of a truck, give the 16' F-150 xlt a shot. For towing, go 8 cylinders. My Uncle bought a 2016' F-150 with 6 Cylinders and turbo for towing his camper and he said that he has to floor it to get it and the camper up and down the mountain roads. SO heads up on towing. They say yes it can, but what they mean is within weight and grade limits. It's comfortable and smooth. It's quick when you need to zip, and can pull and carry a ton of stuff. Ford makes nice trucks. I highly recommend.

We bought neaaly 10 vehicles over the years from Michael’s motor Company. Staff is always friendly, courteous, ethical, and honest. Their pricing is reasonable, they offer excellent extended warrantees for sale , and they always do everything possible to ensure a fair and reasonable transaction. This week, we bought a Nissan Ultima from them, and they are delivering it to our home in East Tennessee in a couple of days. How’s that for service? We only buy our vehicles from Michaels Motor Company. Here’s a learning opportunity for those of you who have written bad reviews because of the cars performance: buy an extended warranty. You’re buying used vehicles, for Pete’s sake. What did you expect?

My experience purchasing a used car was good, everyone was very friendly and professional. Love my car so far. The only thing I would say , they could have done a better job in cleaning up the car for pick up, the outside looked great but could have done better with interior. Over all would go back.

Talked to Mike on the phone and stopped by to look at a Toyota 4Runner. After test driving and getting a good feeling about these guys I decided to do business with them. They were relaxed and didn't pressure me at all. Kevin the Manager was fantastic and helped with my financing needs. Overall a very good experience and I would recommend them.

Bought a used pickup from them, researched others before going to them, priced very nicely. Amber was very friendly and helpful. Hopefully they show everyone the same as they showed me :)

Found a truck that I had been looking for. I live about 400 miles away. Called the dealership. Talked to Colin. It was gonna be about a week before I could get up there. He made no promises. Told me it probably wouldn’t be there. He kept in communication with me all week. The truck was there. I drove up to Columbia. Traded my truck. And took the one I’ve been looking for back home with me. I was in and out in less than two hours. Everyone was very professional and friendly. I would definitely recommend this place to anyone. Ask for Colin.

James Webb was very helpful. Super nice and honest. He made my experience a good one. He was patient in helping find the right vehicle for my family. If you need a vehicle go see him at Hyundai of Columbia.

Antonio Morris made car shopping a pleasant experience. Whole process was easy. Would recommend to others. All my questions were answered well. Dealership was clean and personnel very professional

I purchased a used 2004 Infiniti G35X. John was pleasant and handled the sale very well. A very clean facility. Would recommend this dealership to anyone.

I have purchased several vehicles (3) from CarMax and plan to buy my next car from them too, as soon as I make up my mind which vehicle I want. They sell quality vehicles from my experience and go above and beyond for their customers. I especially like their new 30 day return policy. Last time I had a vehicle transferred from another store and was worried I'd have to buy it even if I didn't like it when it came in. No way- they assured me customer service was priority if I didn't want the car they didn't want me to buy it ! As it turned out, it was perfect for me, the price was fair and the service great. Reviews are very important when I'm going to buy anything, especially something that's as big of an investment as a vehicle. I don't understand how CarMax would not make all efforts to correct a problem. Do yourself a favor and give them a chance, my opinion, you won't be disappointed.

Had my car serviced at dealership and the have always taken care of me. Kayla does a fantastic job! Would recommend to anyone and plan on using their service in the future.

I brought my car in for extensive repair. This dealer rose to the challenge and repaired my car beautifully. They treated me very well and fought against challenges faced by covid, ice storms and parts shortages to prevail for me, the customer. The general manager is a good man and made me feel welcome and valued. He's a man of his word and I would not hesitate to buy my next car here.