I hate dealerships and I typically try to buy private party when I can but Carl Black has changed my opinion on the entire experience. I couldn???t find what I wanted anywhere until I found Carl Black. The sales team is super friendly and very knowledgeable. I felt no pressure and knew I was being treated fairly. The used car selection top quality, not like those pop up stores you see lined down the street.... Matt Hernandez in used cars was very up front and Eric in finance found me a better rate than even my own bank would offer. A++ will be a repeat customer.
I had bought several used cars, but this was my first new one. It was easy to find our Atlas on Cars.com, and just as easy to reserve it. The whole experience from internet to facilities to people was great.
by Steven1986 from NY ny
December 22, 2018
This trucks is the best I've have ever owned.its a great and reliable truck.style and comfort are the best and the warranty is great. Ford is a great buy
I did not purchase my car at the dealership but I come here for maintenance of my vehicle. Their customer service is awesome!!! Wydell Whiting was great with keeping me informed and smiling as a solution to my problem was trying to be figured out. And Tim Whitehead always keeps me laughing and makes sure that I’m being well taken care of every time I visit. It’s one dealership I actually look forward to going to because of great service! Keep it up guys.
One of a kind... trucks.
by The Bull from Ramona, CA
December 16, 2018
Meticulous put together. You’ll be looked at everywhere you go. Very reliable and strong. One look at this vehicle and you’ll fall in love. A once in a lifetime opportunity for you to own the best.
When shopping for a vehicle most know it's not an enjoyable process. Well I can say Herb Michael was a pleasure to work with. He was very knowledgeable and patient. I can easily say when it's time to shop again I will absolutely use Herb.
Great truck. V8 has lots of power for towing.
by Icemac from Ponoka County Alberta
December 18, 2018
Great truck. Lots of power for towing. Great options. I have had no issues with it. Test drove all of the import and domestic trucks before deciding on buy a ford. Bought it as it had better quality than the others.
Herbert is the MAN,he was nice and very understanding,he made things happen and i am vet happy to have met him,I Recommend him to anyone ,anytime,anyday
by RRose07 from Bartow,Fl
December 9, 2018
Even being a used vehicle it seems long lasting. Drives smoothe, great exterior and interior. Systems all upgraded, power locks, back up camera small for the size truck it is but nice. Would definitely recommend!!!
Lionel Amachree was a huge help. His customer service is what you look for in a cars salesman. He answered every question I had and was very friendly. His help is the only reason I walked out of the store with keys in my hand.
Great buying experience with Troncalli and Chris Klass
by Jeep buyer from DealerRater.com
November 30, 2018
I had a fantastic buying experience with Troncalli. Working with Chris was a pleasure. He has very good product knowledge and helped us make decisions along the way. I would absolutely choose Troncalli first when looking for another vehicle.
Best truck ever!
by Tele from Alexandria, NH
January 6, 2019
This 4x4 truck is awesome. It is a 2016. But, still smells brand new. It is very clean and is everything we need with very low mileage.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Awesome truck overall
by Pat from Spooner wi
December 27, 2018
It has a lot of options that I like however it has a lot of issue mechanically that had to be fixed and there are still issues with the truck that the dealership won’t fix cause there shady
Great experience. Quick and painless and car came quicker than expected. I’m very please with my experience and will use them again. Thank you Vroom
Very Solid Truck
by Dillydilly from Raymore, Missouri
December 11, 2018
Impressed with the power from the ecoboost, i was on the fence between the 3.5 EB and the 5.0 but very glad i went with the EB. More power than any truck I've ever owned and 19mpg. The Interior has more features than pretty much any other comparable truck and is well thought out. My only complaint is that Sync 3 is terrible. Its impossibly hard to update, lags 2-3 seconds after you touch the screen, wont scroll, and doesn't understand voice commands. The only saving grace is that if you hold the voice command button you can use Siri from your phone rather than the sync lady, it bypasses all of SYNC's interface and just uses your iphone which is much better. I would also recommend getting the updated USB module so you can use Apple Carplay, that interface is far and above that of SYNC.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
From the minute we went into Hardy Superstore earlier this week we knew it was going to be a great experience. We had bought from Hardy previously, so we expected the best anyway. Worked with Pam this time and she did a super job. Found exactly what we wanted and got a good fair deal. Both Pam and Dan at hardy are a pleasure to work with.
Nathan Swope is Superman! The odds of being able to quality for a new car loan weren't in my favor ? Nathan was knowledgeable in handling my situation and he was extremely patient waiting for my retirement money to come through. Best car buying experience I have ever experienced!!!
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