My experience with BB JEEP was overall a success. From the time I met Russ in the Parking lot to signing papers with Sheli. It was smooth and stress-free. Russ asked all the right questions, guided me to the right vehicles, and listened to my budget requirement. I never felt pressured and I felt comfortable with him the entire time. I felt he was sincere and trust-worthy. He wasn’t your typical car saleamen trying to close a deal and superficial. He brought back the small town feel of authentic conversations and sharing a piece of his life with me. Thanks, Russ! I’m extremely content with my New Jeep Cherokee purchase and I appreciate the great experience.
I bought my first vehicle the Grand Cherokee from Jeff and hands down have nothing but the highest accords for him and Bluebonnet Jeep. He was incredibly knowledgeable and laid back; just what a young woman needed.
AMAZING!!! FROM THE START OF BUYING ALL THE WAY THROUGH TO SERVICE NEEDED AFTER THE SALE. FROM HERMAN, SALES; ED, MANAGER; SHELI IN FINANCE; JOHN IN SERVICE DEPT....CAN NOT SAY ENOUGH NICE THINGS ABOUT THIS AMAZING GROUP OF PEOPLE. Such an exceptional experience, thanks to you all and glad to be a customer for life with you all!! ¿
We had an amazing, positive experience yesterday shopping for a car for my son. Our sales man Kevin James was kind, helpful and funny. The entire staff was so friendly. They made it an awesome buying experience. Thank you!!
I recently bought a Jeep Grand Cherokee from Blue Bonnet Motors. I took a gamble by buying the vehicle sight unseen from out of state. Throughout the process, my sales professional Nancy stayed in constant contact with me. She made sure the buying process was as painless as possible. She even helped me coordinate shipping, to the point that she came in on her day off to make sure the vehicle was trailered safely! After I received the vehicle, there was a mechanical malfunction which my local dealer was being very difficult about fixing...even though it should have been covered by warranty. Nancy and the service manager, Bill Martin, worked tirelessly to communicate with the local dealership and even covered the repair in good faith! Thank you Nancy and Bill! I cannot recommend working with this dealership, and namely these fantastic individuals, enough. I will certainly be buying from this dealership again, and anyone with good sense will too.
Bluebonnet Jeep is AMAZING!!! This is my third Jeep and this is the BEST customer experience I have ever encountered. The first person I met was Robert in the Service Department. He was the nicest and most helpful person I have ever met at a dealership. The next person I met was Chelsea and we were instantly friends. She did an appraisal for me of my Jeep Wrangler Unlimited trade-in and explained the outcome thoroughly. I contacted her when I was ready to trade and purchase my new Sahara. She introduced me to Jeremiah Kimball, who bent over backwards to please me while narrowing my selection. People either LOVE Jeeps or HATE them and I LOVE them!!! Jeremiah was highly perceptive of my keen knowledge of the exact Jeep I had in mind and he produced several for me to choose from. He was magnificently prepared and answered questions before I asked them. He had all the necessary papers ready for my particular circumstances and every step of his process was smooth, orderly and accommodating...he sincerely wanted to please me with my purchase and his attention to every detail was very appreciated! From my first steps into the Bluebonnet Jeep Dealership until my exit from the kind Finance person's office, I was treated fairly, unpressured and with the utmost attentiveness. Thank you so much for such a wonderful experience!
Blessings, ~Mary Lurlene DuBose
customer service is not good . left in the blank. no communication. 2 hrs for oil change. walked around and just looked around. a manager giving an interview and gave my wife and I a bad look cause our neace was playing. Guess that was a bad thing on us.
Just purchased a new Kia Soul from World Car Kia. It was a great shopping experience. They weren't pushy and I found exactly what I was looking for. The overall process went smoothly. Jessica was great to work with.
The General Manager, Maintenance Supervisor & Sale
by DHPjr from Cibolo, TX
November 4, 2016
The sales Manager, Maintenance Manager, along with along with Sales Staff ,represent the best of the best. I was in, selected the vehicle that I had screened on the internet , no haggle as to making a deal, first offer agreed upon necessary engine light repairs taken care of, and I was out, and on my way. Keep up the great work I hope to send customers your way! God Bless!
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
Used Cars.com to find a used car for our college age son, called the dealership and was test driving the car we saw on the website within an Hour. Michael Aldape was professional and really easy to work through the process. Highly recommend
Kyle was excellent salesman, finance was experts & easy! No pressure buying process. Will continue my future buying at Audi North Park Audi! Buy here & leave Happy!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.