Albert was the sales associate that I had the pleasure of working with and I sincerely mean that. I had my 8 year old son with me and he was patient and pleasant through the entire experience. I’m very used to feeling pushed and pressured when car shopping but I did not feel that way at all. Jamall the finance manager was very understanding that my son was with me so he helped to expedite the process and get me out of the dealership as quickly as possible. I would highly recommend this dealership and these individuals in particular.
Have to say that I had a very nice experience, dealing with sayville Ford. I had previously only used them for service over the last 10 year's. Now that I've experienced the sales department I have to say they're an all round great dealership. Thank you Paul Sure and
Joel, Bill and Steve are the best of the best! Knowledgeable, helpful, and trustworthy. They have great cars and trucks, good prices and excellent service. I'm very lucky to have found them in Car Fax.
I have had many vehicles in my lifetime with that being said, I can honestly tell you I have seen them all the scammers the xxxxxxxx the bait and switch adding fee's to your loan after you signed a contract. Well this place Certified Headquarters I have to say is the best I have ever been to. I called them asked them about a vehicle no games or tactics were played. I drove about 1 hour out of my way by passing all these other morons that I know will rip me off. I have to say I am glad I did we were met wit professionals from the sales floor all the way to the finance department. I dealt with Steve, and Jay. Very down to earth people the entire staff made us a family of 5 welcome and felt at home. We were in/out in under 1 hour and drove home that day with a great vehicle. It's been about 6 months now and they still call my home to ask how everything is going. They also remind me if I have any problems just call they will work with me. purchased 0n 5/26/2018 and love how we were treated every dealer and car sales company should work this way. No pressure just honest good people thank you all at Certified we are updating a review to show how thankful we are happy holidays. Best cars best deals next time when I am in the market I know where to go.
Ford of Smithtown is the only dealer I use. I have bough several cars from salesman Mike Foley and I wouldn't go anywhere else. He gave us a zero pressure sale and always made us feel more than confident in our purchase. If youre looking for a good deal go see Mike. Hes as good as they get. Couldn't be happier. I regularly use the service dept as well. I am looking forward to purchasing another truck this year!
most pleasurable experience in all my years of car buying.
by JERRY C from DealerRater.com
December 3, 2018
I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional> no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.
I was able to schedule a convenient time for my vehicles annual state safety and emissions inspection. I was able to enjoy a bagel and coffeee while I waited for my vehicle. The inspection was done promptly and I was offered a car wash following the inspection. Very good people to work with.
I have bought several Fords from this dealership and never really felt the urge to write a review but after my last experience I felt I should share. I bought a 2017 F 150 , long story short it turned out to be a lemon. This was Ford's fault not the dealer, they did all they could to keep me happy and worked w me until I had enough and went after corporate to buy it back , which they eventually did. The process was painful and miserable. Ford corporate lost a customer in me and my wife. When I explained this to the dealer , Danny the GM and Vincent the Business Manager did what it would take to keep me in a Ford. They cared enough to pick up the slack when corporate was dropping the ball. I would highly recommend this dealership.
My husband & I have been a loyal customer at Otis Ford for over 25 years. If it wasn't for Mark Layburn we would have tried a different style/make car. But Mark is an outstanding sales rep who goes beyond the call of duty for his clients. I have friends and family who also use Mark and feel the same way. He makes us feel like family and we trust him completely. As long as Mark is working at Otis Ford we will be customers. You are the best!
Having purchased many vehicles at Otis, I speak from experience. Otis Ford is an excellent dealership! Through sales and service, they treat you right. My salesperson, Mark Layburn has always been there to find me just the right vehicle at a fair price. After the sale, he continues to make sure that we're properly taken care of with service. It's rare to see that commitment to customer satisfaction. I'm grateful for our relationship.
Otis customer for over 25 years. Always fair price and reliable service. Mark is a reliable honest and very helpful relationship person helping my family lease and renew our leases for both our escape and fusion No need to look at any other dealer
Great dealership and easy transaction. Go see Mark Layburn. Genuine, honest guy that has been there for 32 years. Almost my entire family has purchased a vehicle from there. And my mom won't go anywhere else.
I have been a loyal customer since 1986. Although I have no complaints regarding the service department, Mark Layburn is the reason I keep coming back! He is honest and is always willing to go the extra mile to help me. He has never failed me when it came to solving a problem. Thanks to Mark, I purchased a 2018 Explorer in August, I couldn't be happier!
Lena introduced the car buying process to me, and made it extremely simple to do so. She taught me a lot of brand new things about buying a new car. Glad she took the time to help me out and explain this whole new process to me. I could not be any more satisfied with my new Edge I leased from her.
This is my 3rd leased vehicle through Stamford Lincoln and it is as always a pleasurable experience. Barry Pasqualini, my salesman, is the greatest. Never any pressure, listens to what I want and gives me the best price possible. He is a main reason why I keep coming back to this dealership. Bob Katz, in Finance, made the signing of all the paperwork very fast and easy. All reasons why I will continue my car buying relationship with Stamford for years to come.
Very friendly and accomodating. Professional Worked with us to reach a deal that met our needs. Quick process from beginning to end. Would definitely buy from them again
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