New and used 2025 Ford F-150 Lightning trucks for sale near Des Moines, IA

I came in for an oil change and they were nice enough to wash the car. They told me I need a new engine filter which I will get soon. They topped off some fluids.

I set up an appointment on line then the salesman said he would have it ready outside. Our appointment was 3 days out. When we got there the car handnot been processed yet It needed work done and it was dirty. We test drove it and liked the car and the price. Also when we got there the cost of the car had gone up a couple of hundred dollars. Because I copied what we saw on line and our preapproval they gave up the price we first saw. That was nice. The car needed some work done on it and they did it for no cost to us. It took over a week and a couple of phone calls. We now have the car we expected to bring home the day we got it.

Follow-up review from 4 weeks ago. The used car I traded for only had one key fob. They said tame a loaner car until we can get you the fob. The loaner car was a 2023 Ford EDGE ST loaded.key fob from FIAT took 4 weeks to come in. They never even called once about it they said drive it. You talk about a TOP TIER dealership? Luke Thomas my Sales Consultant the entire time stuck by me for 4 weeks. Ames Ford Lincoln is my Dealer for life for quite obvious reasons! They are the Top dealer for me, one would make a huge mistake if you didn't at least give them a shot! Oh and by the way it was a very small sale to them and me, only a few thousand dollars difference. I can only wish the key fob would have taken much longer to have come in!

The customer service was excellent. My Service Advisor, Michael Dabney, was extremely helpful. He kept me updated on everything and talked me through everything that had to be done. The video I received from the Technician was very helpful. I was very satisfied with the whole experience.