Bought a used Toyota 4Runner and was very pleased with the entire process. I worked with a young sales professional Jordan Hale. She was very professional, honest, and did not pressure us at all. We did our research prior to arriving and they delivered outstanding service and a great price for the vehicle we purchased.
2015 F250 6.7l lariat 4x4
by Airborne47 from San Antonio
October 31, 2018
Come check this clean 2015 F250 Lariat 4x4 with sunroof ! It's a beast! No DEF required. Fuel and go! 5 stage switch on the fly, 35" tire on RBP Assassin 20"�12.5 wheels.
by Steven j Brown from 2927 Lake Forest dr Upper Marlboro MD 20774
September 29, 2018
I had nothing but excellent service in regards to Darcars of Fairfax facility. The experience from car buying “Eric” to management providing me with the certainty of any issues “IJ” to the service department showing pure professionalism. I really appreciate this experience.
Love my truck!
by Bob SV from SV ill
October 18, 2018
I owned a F-250 in 1999 and absolutely loved it but later traded for a Dodge then to a Chevy and never was as Happy then when I had my 99? Ford. I am so Happy to have purchased a used 2015 and I am so Happg! It meets all of my needs in a Truck!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Ford F-250hd xlt PowerDiesel 4x4
by TheEdge64 from Wisconsin
August 23, 2018
Plenty of legroom, which we all love, Nice interior, even though it doesn't have all the bells and whistles, Quite ride and it doesn't sound like those old diesels, nice size bed, and drives very nice. We are very pleased with this truck, we've only had it for one day, but so far we are very satisfied with this truck and are glad we bought it.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Got a great deal from this dealership for my daughter ! Not sure what all these people are complaining about. The NO PRESSURE sales technique is awesome as you don't have some peaty salesman bothering you the whole time. 6 HUGE STARS !
Great work truck!!
by Spidey from Tulsa, OK
September 22, 2018
Great work truck! Lots of truck bed, great power with 6.7 diesel motor and room for everyone and the dog! 4x4 takes you and your equipment anywhere!
This is an update regarding the last review. The dealership is taking care of all of the issues and getting the windshield fixed and the cabin air filter. Gary Stiles did a great follow up and making sure everything is taken care of
Love this truck
by Pdstalvey from myrtle beach, sc
July 14, 2018
I bought this truck to tow a 30' boat and you couldn't even tell the boat was beach there. No other truck made me feel comfortable like this one.
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
by Dalzerie from Fall River, MA
July 10, 2018
Our kids prefer to drive In the truck rather than the other 3 cars we have. That should say it all. The other cars are newer as well. Lol
Ms. S! service. Courteous and professional. My niece referred us to this dealer and they sent her a $100 check for the referral. Sales is very responsive to my calls. If he does not know the answer he will get it and call me bgaithersburg, MD.!
Big and beautiful
by Freedom from Lake Stevens Washington
June 26, 2018
This is a great truck. It's big but you don't feel it so much when driving it. It's very comfortable and has all the gadgets and power you could want. The family loves the room they have in the back seat.
Fuel economy could be better though. I would by again.
I came to the dealership not even in the market for a car. Our car was in for service and we had a rental for a week, which I naturally fell in love with. I decided I loved it so much that I"d check out some of the other models and when I did so, Colin Unterkofler introduced me to the car I ended up buying. I not only love my new car, but I ad such an amazing experience working with Colin while purchasing it - he's friendly, down to earth, easy to chat with, and really cares about what your concerns and needs are when it comes to your vehicle so that you are sure to walk away with what you need. I never felt pressured into choosing a vehicle, and felt comfortable that I had seen all my options before making my decision. I walked away thrilled with my choice in both my vehicle and my salesman! I couldn't recommend either any more.
Not living up to expectations
by elevatormechanic from vero beach, fl
June 24, 2018
The truck is reliable, but the is a ongoing problem with a vibration between 40-45 mpg and 60-70 mpg. Has been aligned three times, balanced 4 times, new tires, checked for bent rims and still no resolution to the vibration.
Great experience and will definitely come back for service work. I had an appointment and opted to wait in the customer lounge. My vehicle was repaired and returned to me in less than an hour and a half. Great service.
I WENT TO MANASSAS IMPORTS WITH MY 4 KID'S AND WIFE, looking SUV with my 4 kiss's and wife. The sales person (CISCO) was so helpful and honest. The service was the best and price was very fair. I have been driving this SUV for 8 months now and no problems at all. I highly recommend this place.
Car buying isn't easy, but I ended up with a good car at a fair price. Upper management seem to be working to make the experience smoother.
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