Purchased a new explorer from best local dealership with best service center, best sales and service people. My husband and I both purchased new vehicles and service outstanding! They are quick and efficient in doing all needed work! Love new waiting area and friendliness of staff. Mark in sales great attention to detail and our needs. Thanks to Mr. Brozowski in service when I called like the Geico commercial " I have a FLAT tire" help!!! He told me what to do and I was on my way.
2016 Ford F-250 XLT Review
Amazingly fast truck
by Tj from NW Ohio
April 11, 2019
5
My Duramax and Cummins buddies get all bent outta shape when this 6.7 just walks away from them with ease. I pull a 35 ft 15,000 lb trailer with it, the truck is like.... get a bigger trailer dude!!
This was the first time there for service. I needed it done by a specifice time, and the dealership I had taken the car to for 8 years, since it was purchsed was not able to help me. As a first time customer, they were able to get my car in. Were able, after a thorough inspection, able to identify and fix the problem. In addition, because of the time involved they provided a loaner car. It was a newer version of my car, so it was easy for me to get in and out of.
I was greeted immediately by the porter (I apologize for not remembering his name, but he was very helpful. Steve the advisor made me feel very comfortable. I hate going to dealerships, I always feel like I am going to be "sold" something I don't need. Tiffany in the loaner office was friendly and very helpful.
It is also worth pointing out, that while they are in the midst of construction, every effor is made to make it easy for customers. Clearly identified parking, a drive up lane. And while the quarters are tight, they were orderly and functional.
It was my first time there, and I will be back.
2019 Ford F-250 XLT Review
Great truck for my business
by Jd ballgame from Okc ok
May 11, 2019
5
The truck is just what I need for my work. It hauls and pulls anything I need. Very impressed with this Ford coming from a Ram.
Not a customer but I stopped in on a Friday, without an appointment to ask for help with my tires. There were pressure issues. They went out of their way to get me into the garage and proceeded to adjust the air pressures for me. At NO charge! I wasn't there for more than 15 minutes. They were so very helpful in spite of not knowing me. Guess I'll be an Ernies customer in the future. Great service, friendly staff. ¿¿¿
2008 Ford F-250 King Ranch SuperCrew Review
Very nice running truck tows great
by Kenneth from Addison
April 12, 2019
5
The truck meets all I ever wanted runs great can't complain a bit it's smooth and rides great I'm very happy with it for what I payed for it
In mid-November, 2015 I bought my 2015 Subaru Legacy with help from Gus (no longer w/Steve Lewis) and he was great - articulate and efficient. The tech person who helped me e.g. sync my phone etc. (Julie) was helpful too. The 1,000 mile "check-up" was uneventful. I had the 6,000 mile service conducted at about 5,800 miles b/c it was convenient to me; that was about three weeks ago. It was done quickly; and when I left the lot I felt all was good. I did however need follow-up help with two issues: (a) once my odometer reached 6,000 miles, when I turned on the car I was offered help to schedule my 6,000 mile service (which had been done); and, (b) my phone had become "unsynced" from the car. So, I called expecting it to be a hassle to figure things out. I was told to come over at my earliest convenience, which I did that day (afternoon of Friday, March 11). The guy at the service desk (sorry I didn't get his name) listened to my description of what I needed help with and summoned Benny Cruz who accompanied me to my car and in 15 minutes he had me on my way with everything "made right". I want to thank the Steve Lewis Subaru staff who fielded my call and emphasized they wanted to fix my problems ASAP, the gentleman at the desk who listened carefully to my "problems" and then summoned the aforementioned Mr. Cruz who was quick, very competent and polite. I appreciated the good service and look forward to my next visit. Chris Fox Belchertown, MA
2019 Ford F-250 XL Review
Great truck for my business
by Jd ballgame from Okc ok
May 11, 2019
5
The truck is great. Everything I need in a work truck for my construction busines. Will pull what I need and go where ever I want it to.
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