Used Cars for Sale in Greenfield, MA

I have just leased a Honda FIT (2018) from this dealership. It's my first lease. I had done a lot of research but a newbie is a newbie...let me add that I'd been to several other dealerships and at all of them (except this one) I'd had a distinct feeling of pressure. I did not feel pressured by Lundgren, and only experienced simple friendly help. James Carr was outstanding--very knowledgeable about the car and relaxed in his approach. He put up with my doing 2 test drives and innumerable questions from me. Connie Grabowski in the Finance Office was thorough and patient and didn't mind when I returned the next day to change my mind about something and created a bit of extra work for her. Andrew Merritt popped in once or twice to answer some questions and was equally pleasant and low-key. I never felt pushed and in fact felt I could walk away and come back in a few months if need be, without any pressure at all from them. A big contrast to the other dealers. I've had the car 24 hours so too soon to tell about the long-term, but at the moment I am very pleased and want to thank James and Connie for their assistance.

Never had any mechanical failures in 14 years of ownership. Only had to do oil changes and routine maintainence. Also very safe, I've been bumped into and rear-ended with NO damage to car. Bumpers are very protective. Also drives very well in bad weather/snow because of AWD.

Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.

This car just keeps getting better. Eyesight, Appleplay, auto door locks, improved display......I thought I loved my 2017 Outback!! Subaru continuously strives to improve upon what they have instead of trying to razzle dazzle you. I will never own anything but a Subaru.

I first owned a 2013 impreza. I totaled it at 103,500 miles and bought a 2018 impreza with 7800 miles. You would think after 5 years Subaru would get their bluetooth connectivity issues fixed. But obviously not. I'm playing music in my car get out of my car with it still running, get back in my car put it in reverse and my phone randomly disconnects and will not reconnect until I restart the car. And heaven forbid you take your seat belt off a split second before you put it in park because it will beep like crazy even after it's in park! So stupid! I feel like my 2013 impreza was a little quicker as well. My 2013 had all the recall/lawsuit problems so hopefully the 2018 is better build quality . Other then those small problems it's been a great car and I like it.

You guys are the best around !!!!! Everyone at Burke was a professional at the highest level. You fixed my problem after another dealership ( Balise in Springfield ) told me that it was all fixed when in fact when it was not. Your service manager Steve took the time to listen to my problems and reassure me that I in fact was not crazy and my truck was making a noise that should not have been hearing. Your team will of mechanics fixed my issue and my truck drives like its brand new again. Thank you all, you are all a class act and we will be back in the future for our next new vehicle since we are a bow tie family!!

This car rides like a dream it glides like butter over the cracks in the street and it still has the new car smell. It’s everything i wanted in a car.

I recently participated in a buyback of my 2014 Jetta TDI and a purchase of a new 2017 Golf. It was a positive experience with some snags along the way. In the end Melanie Zoelck emerged as the most competent person I have dealt with in my 3 years as a customer of this VW dealership. Not only did she help me process the buyback, she actually also sold me my new car, even though she is not a salesperson! But she seems to know everything there is to know, and when she doesn't, she knows what questions to ask and where to direct them. Melanie did not waste a single minute of my time, and treated me with straightforward respect. It was a very easy transaction, and I loved it when Melanie walked me through the details of the car. She knew how every little thing worked and she seemed to be enjoying showing off the car. I got the sense that she really believes in the brand and in the product and that gave me an extra boost and confidence in my purchase. I also had a nice experience with Myron Callender and with Eric (last name?) The person who processed my loan was A-OK as well. I will not mention a couple of other people whose hard-sale style I did not need. They should take a page from Melanie's book. Treat me with honesty and dignity, without playing games, and I will stay a loyal customer for the foreseeable future. Thank you!

It may not be the most eye-catching car, but it will run forever so long as you take care of it. Very reliable, I average 38mpg with the CVT, ample room in the front and back, i’ve hailed bookshelves and a full band’s worth of gear in the back with no trouble. Relatively low RPM’s on the interstate, as long as you drive it nice and keep up with the maintenance schedule it will run forever. Eight months in and no complaints.

I have had many interactions with car dealerships over the years and for the most part, I have not had too many regrets. However, when a dealer exceeds my expectations as was the case with respect to this dealership, it leaves a positive impression in my mind. Grant Goodwin has been in car business sales for many years and I have complete faith in his professionalism and fairness. He found the car (2017 Volkswagen Tiguan) my wife was looking for and we went with his recommendation to take a look. The dealerships slogan is "your going to love it" and they certainly live up to that motto. The transaction, negotiations and support staff across the board do their job...and they do it well!

I purchased this vehicle brand new online 6 states away, flew there and drove it back home, I have 2 200 miles on it, so far, it is a real pleasure to drive, acceleration is very good, torque is amazing, gas mileage up in the 30's on hwy, or better depending on driving, 740 miles on one tank easy. It is a very smooth and quiet ride, the soundproofing is very good, cool factor is that you dont see too many on the road, it feels like it is glued on the pavement, corners like a dream for 2 tons +, truly, what a car! Now for potential buyers understand that you are purchasing an older vehicle, check windshields with fingernails for scratches from storage, I guess (had to replace mine $800) before buying as it will not be covered by warranty. The parts have to be ordered , often from Germany, because it is a somewhat rare car, to consider if you break down have to wait for parts and only have 1 car. Other problem I've encountered is dealership lack of knowledge about the Touareg at least at VW Milwaukee North, where they wont honor the factory warranty I was told it was expired! Make sure to use your vin # when ordering parts . I have no regrets so far, just a few minor glitches to take care of but way worth it, I hope I'll get years and miles of enjoyment.

I didn't purchase my vehicle at Noyes but, after the awesome service I received I wish I had! This is the second time I have serviced here and my car always comes out with a fresh vacuum and wash! John in service didn't try to push me into anything and Mandy (the shuttle driver) gladly drove me to my destination so I didn't have to wait at the dealership. I even walked around the showroom and didn't feel like a fish out of water. I spoke to Spencer Noyes, the manager, who simply talked to me about my current lease and even gave me recommendations in order to save me money in the long run. I would highly recommend that anyone looking to buy or service a new or used Volkswagen stop at Noyes first!

This is just an awesome car. I own 2 of them. Whoever wrote you should skip the AWD and the 3.6L engine should not write any more inaccurate reviews. The only truth in the article is that the rear seat area is a bit small. Ok- now show me anothe similar size - Audi, Mercedes, MMW that isn’t. Buy it because it is dependable , fun to drive, fast and maneuverable, safe, and gets about 17 mpg. It’s also nowhere as expensive as the other 3 listed here, and looks better than most of them too. Don’t buy a car for the label, like a Merecedes , I drove the Mercedes and then bought the VW. Better performance and was more comfortable for my wife and I. I view it as a 2 seat car- room for small adults in back seat. But an exceptionally good purchase. Both my cars have about 100k miles, have been well cared for , and look and drive like new. I’m not sure why cut downs on this but don’t be fooled. This is a sleeper, a hidden gem. Drive the 3.6L 4-motion and you’ll never look back at the 2.0. I have also owned a TT coupe, and still have a2006 A4. This is the fastest and most comfortable car.

This is our second time in 4 years buying a VW at Noyes. Their sales people know their product and if they can't answer a question, they admit it and find out the answer (unlike other dealerships where they make up information). They are friendly, honest, helpful, and get back to customers in a timely manner. The staff evidently enjoy working there because the dealership is clean and has an overall friendly, warm atmosphere and sales people get along and help one another. The best part is they don't hound you like other dealerships, they inform you and follow up in a non aggressive manner. Thank you Noyes! We will keep coming back!

From the outside I think it looks great, sporty and elegant at the same time. From the inside the car is well finished and elegant and seems to be very durable, made of good quality materials! It may be worth to mention that I’ve bought my VW CC with 30k miles, while I also own a new Mercedes c450 for reference purposes. So I would say this is by far the best car for the money! Really happy with it.

This was the first time ever that I had such a great experience at a VW dealer. They didn't pressure and Leo had the patience of a saint. I was there for most of the day trying out three different Golfs. The next morning I made my decision and I was able to just call to get the process started. I picked up my new car a week later. They had it in the showroom, front and center as you walk in the door. I felt like I was famous. They took my picture with the car and Leo standing near. I was told they'll be sending me a calendar with my picture in it. Can't wait.

Great upgrade, gets good gas mileage, and I love the sporty feel to it. The interior is perfect and has the comfiest seats. Everyone that comes into my car tells me!

Brought our 2016 Honda Pilot into the dealership this a.m. for an "Emissions System Problem" - we did not have an appointment, but Scott Miller took our car right in. They were able to reset the error message, they test drove it to be sure it did reset and sent us on our way. Kudos to Scott for the excellent Customer Service, he was very accommodating!

I love this car. We had a 2014 pilot & now the 2019 . I love all the new features and the body changes. It’s a Beautiful Vehicle!!

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I'm 6-2 and it has additional room to move the seat back! the rear seating is a bit crowded for adults. But would work fine with children. For a small car it offers side air bag protection as well as the front coverage.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

This car has a relatively plenty room for passengers and easy to charge. Color and design are pretty cute. Standard options are pretty good, especially for the heated handle.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

So much comfort and fun to drive. This is a fantastic piece of art. Everyone at this dealership and especially Sasha Cesarman are the best. San Diego Maserati rocks!!

I've always wanted to purchase a new car (zero miliage new car) but never thought it was within my budget. I've been eyeing the new Jeep Renegade and stopped by Metro to humor myself with the numbers but OMG!!! Met the best sale rep EVER!! ...if you're reading this___Hi Sharif! Thank you so much! (Ok, back to my review). Besides being easy on the eyes, he is such knowledgeable product specialist. EVERYTHING and ANYTHING I threw at him this man had an answer for it. One of the things that he really broke down in layman's terms were the intrcacies of leasing a car, which I clearly had limited knowledge on. He always checked in with me to make sure I was understanding everything he was explaining, encouraged questions which I had a lot of A LOT!!! Needless to say, I have me a new Renegade, yeah buddy!! I honestly feel Sharif made this experience easy and fun, thanks again!

I brought this car new less than 4 years ago and it is experiencing transmission problems, I'm the 3rd person I know in the last year having the same issue with the sentra. With servicing the car as scheduled and having major issues all ready I would not recommend this vehicle unless you have money to give away to dealer and mechanic.

I have had my luxurious mini- van for a week now and I love the way it drives, the interior, the sound system. Austin was a fabulous guy to work with. I changed my mind as I went through the purchase process and he consistently worked with me to find my perfect match!! He was honest, reliable, never pushy, just professional and helpful. Since I live out of state, the dealership accommodated me by providing a loaner vehicle until the purchase was completed, then driving my gorgeous new car to me in the pouring rain. Poor Peter got stuck at NY DMV for 2 hours and almost got struck by lighting putting my new plates on.... Austin met me half way in the Berkshires to sign all of the paperwork once I got my bank's financing, so I would not have to make. Another trip to them.. all of the staff at the dealership were fabulous!!! I can't say enough about Austin - he really worked for me to locate exactly what I wanted.. I will always work with this dealership - They rock!!!!!

The legroom in both front and back is remarkable. I do wish the seats were a little wider and deeper for the driver but that's a very minor issue. I especially like the quiet ride and the fast pickup from the engine.

My experience at Metro was pleasant and seamless. Sharif was not a "pushy" salesman and made me feel very comfortable. He was knowledgeable of the vehicles I test drove and he took his time answering all of my questions. In my opinion, he is the most honest salesman I've ever encountered! My interaction with all the employees there including Finance/Management was top notch. The customer service was superb! Sharif knows what he's doing and is an overall excellent salesman. I will recommend him and Metro to all my family & friends... I enjoyed my experience and I am super excited about my new Jeep!

Amazing seating!! Amazing technology!! Smooth ride! People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com

I am blown away by the excellent customer service that my husband and I received at Metro! The whole process was smooth, which we were not expecting due to our past experiences! Juan was very personable, friendly, and down to earth! Even the financial department was awesome! Juan really took the time to explain everything to us and answered all of our questions HONESTLY! Juan checked the numbers again and again to make sure that everything was accurate and to make sure that we were getting the best deal possible! We definitely recommend Metro to anyone needing auto services, rather you need maintenance on your vehicle or you need to purchase a new vehicle! Excellent Customer Service is what you'll get! Thanks Metro for making it an easy transition into our new 2016 RAM!!

A very refined car and engine considering it’s a diesel. Drives well and the interior was immaculate. The outside has some very minor paint flaws but overall this car was well worth 10K. Only 32000 miles. Excellent fuel mileage. Very happy with this purchase for a first car teen. Great six speed gear box too. Full manufacturers bumper to bumper warranty for peace of mind.

service dept at metro jeep in chicopee, ma is absolutely the best service dept I have ever dealt with. Not only are they courteous, and efficient, but give 100% to their customers. Felicia Goncalves is the manager at this particular jeep dealer. I have bought jeeps at many different dealerships, and had to deal with the service dept, and although many dealerships are helpful, Felicia and Mike Kuzdzal went above and beyond their call of duty to help me with the issues I was having. It is easy to buy a truck or care, but it is hard to find a dealerships that stand behind their product, many do not, but Metro Jeep in chicopee is quite an exception. very satisfied customer

The vehicle when driving 70kmh or better it seems it should kick into a higher gear but doesn't, the rpms are good and gas mileage is fine so it is strange would rather have a truck