Used 2012 Ford Focus for Sale in Chantilly, VA

I had a great experience buying a car this month. The negotiation was fair. I had some competitive quotes that Lakshman was able to work with and compete. He was able to be among the lowest and everything was handled in a patient and cooperative manner. The pickup was quick and clean with him explaining all the features of the car and their use. No sales pressure or add on's with all the costs spelled out clearly. All in all a smooth transaction and a trust that Laksham and the Stolhman staff work in with an honest integrity. I would recommend him and the dealership to anyone in the market.

This car has been nothing but reliable and road worthy. Brand new brakes and tires as well as semi-synthetic oil changes recently done. Air and Cabin filter changed first week of April. Car is ready to go to a new owner.

My wife recently took my Ford Escape in for a leak caused by the drain from the sunroof. The shop preemptively fixed my recalls for me that I wasn’t even aware existed and got me back in my vehicle the same day. Excellent service all around and quality interactions throughout.

The car is comfortable for everyone in my family. It has enough room in the back for my kids to sit and not be squished. Its really good on gas.

I purchased a used 2015 BMW X5 from the pre-owned car lot at Mercedes Benz of Chantilly from Mariela Rodriguez. I usually do not like purchasing anything from dealerships because I don’t respond well to high pressure sales. Now my experience with Mariela at Mercedes Benz of Chantilly was fantastic. She was very informative and helpful. In addition, she was even better at the after sales service. She followed up to a few items that I had questions and concerns about. She was very responsive and immediately address all my concerns. I also had a Very good experience with the finance manager (Mohammed). He was very efficient and informative but not pushy. He stayed late in the evening well beyond his working hours to help me finalize by purchase. I would recommend for any person looking for great value and excellent service to visit this team and ask for Mariela

The car was designed on a Euro model so to speak, Seems very continental, great engine, ok gas mileage, comfortable and seems to be more expensive than it is. Only "repair" issue was water pump covered by warranty, Definitely the manual was the way to go, easy to shift and fun driving, but my alternative reason was that everyone seemed to be complaining about the dual clutch auto which had issues of reliability but also drivers unaware of how to actually drive a dual clutch car. The main complaint is the fairly large number of recalls, the latest is for a faulty computer reading of the gas pressure valve which can leave it stuck and collapse the gas tank and even make the car inoperable, Still waiting for a letter when I can get it fixed. Never had a car failure due to a recall issue, but a pain in the derriere to have to take it in for them. Overall, got the car new for 11K so a good deal in the end for me. Once the bugs are handled, if you buy the manual you'll get a pretty fun cheap ride that serves most purposes,

Gary was terrific! I was early for a scheduled service appt and Gary said “No problem, leave the car now and I’ll text you when it’s ready”. Great service!

The 2012 Ford Focus SEL for my use is a very user friendly and comfortable car for both city and highway driving. I the 160 HP motor is responsive, easy to pass with, and efficient on gas. The DCT transmission works well, but you have to get use to how they work. Ford has gone the extra mile in customer service to extend the mfrs. DCT transmission warranty to up to 200K as a customer satisfaction effort. This a good thing and welcomed by this consumer. Overall styling is very European and a fresh design for a North American car maker. GM tried but in MHO failed to deliver. I have been driving Mercedes Benz for a while and this Ford has made me rethink my options when it comes to my next purchase.

After recently moving to Virginia, I was looking for a new/used car. CarNova Stafford came to my rescue in more ways than one! From the excellent customer service, from ALL employees, to the gorgeous 2016 Acura MDX I ended up with, and everything in between, they made my car shopping experience amazing! I couldn’t have asked for a better team to trust!! I personally want to thank Rashid and Harris for all their hard work, time and patience with me and my pickiness! The quality of these cars is amazing! I even took my car to the Acura dealership to have everything looked over since it’s still under warranty (not at all that I don’t trust CarNova’s inspection and all) and I was told that I couldn’t have purchased a better car! Validation from the dealership itself is always a plus. The inside of my car, the outside, the drive, everything felt and looked like I was driving a 2018 version. I know I’ve found my one-stop shop forever! Ladies and gentlemen, if you want the full experience, please, please do yourself a favor and go see CarNova Stafford! You won’t be disappointed! Thank you CarNova Team for everything and God bless!

Really good car for the money. Backseat legroom is not great. Seats fold down and allow a lot of space for cargo. Engine has plenty of power.

Love everything about the car, except the 4 recalls. The transmission being one of them. Hopefully after I get the recalls done I’ll love it.

I have been doing business with Sheehy Subaru for 3 years. I was a life-long Jeep fan until they got so big and bulky. I did my homework and wanted a really safe car because I am a medical professional with frequent trips at all hours. I loved my 2015 Outback so much that I just purchased the 2018 Outback. It's even better than the 2015. Chris Laporte was my salesperson and he is the "REAL DEAL!" He took the time to sit me down and explain every aspect of the car even though I thought I was aware of the features. I'm so glad that he did. While the Dealership is important, it's the people there who really care. I bought the car from Chris, not the company. Trevor services my car and makes it so easy for me. Service at Sheehy is amazing. Trevor and Ahmad have been my service professionals and they are consistently outstanding. Even my husband, a die-hard Jeep fan, is buying his next car, the Subaru Ascent from Chris.

Great car for a first car. It was very reliable and i never had a large repair on it. Would recommend to anyone for inner city commuting.

I didnt really expect to buy a car last weekend but I could not pass that deal up. Got a sweet Hybrid Honda Insight with 67k miles! Cheapest and cleanest out of 6 dealerships. Stay true guys! Pc.

The car is excellent for in-town driving and gets great gas mileage using flex fuel. Easy to handle and park. It has new tires which makes it feel like you are driving it new off the showroom floor.

Everyone at Brown's Subaru are the BEST! Professional, knowledgeable, friendly and helpful. They make car maintenance/repairs fun, not just something else I have to do. Thanks

The car is wonderful and is great to get to doctors and store and lots of room for what I need it for very nice people and friendlyness

I may call or come in with a small simple question, and it's always treated just as if it was something more serious. From not being able to decide on a new tire as opposed to a patch up and being given a loaner for the weekend to make up my mind or asking about a squeaky steering wheel which lead into discussing some dings and fender rash on my car to being offered to sand it off for a better appearance! A brovo and applause to Will, my favorite at the Gaithersburg Md service desk and a shout out to John service mgr. VW service always makes my day better!

I'm in sales and travel often. This car is good on gas and has plenty of room for my materials. It looks nice and drives even better.

Helpful and friendly environment. Professionals throughout the process. They give further information about the car I wanted, in terms of reliability, maintenance cost and safety.

got the SE model with the 5 speed tranny, handles great, great acceleration , comfortable on the long haul, gets up to 40 mpg highway, 33 around town, only drawback is trunk space but it fits golf clubs, suitcase and full size cooler.

I have written a review previously expressing my appreciation to my salesperson Idris! I want to now express my appreciation to his Sales Manager Donnell Denney! Idris was not in and I was directed to Mr. Denney. He was professional and extremely courteous in answering my questions! KUDO's to Lustine for hiring such competent and considerate employees!

I love this car. I have the Titanium hatchback and it is super sporty and fun to drive. The interior is comfortable and everything is perfectly located for the driver's convenience. The push-button start and keyless entry mean no more fumbling for keys -- just leave them in a pocket or purse and go. Sony stereo sounds excellent with a subwoofer in the trunk. You can't go wrong with this model.

My Service Advisor, Robert Luu, was awesome. He was thorough and passed along all costs before doing any work. Suggested some additional work that needed to be done (that I was already aware of) without a hard "upsell"...makes me want to return to your business for additional work. Everything was done in a timely manner and looked good. I appreciate the customer service offered by Robert and the rest of your team!

I bought a 2014 with 47.ooo and had it 2 weeks and the double clutch went out and now the Ford dealer has it, I hope they fix it and it will last

I and my wife recent purchased a 1998 Mercedes-Benz SL 600 Roadster from Certified Car Center in Fairfax, VA. I have never been too fond of the car buying experience and anticipated much of the same during this experience. I expected, the car I was interested in to be a car to lure me into the showroom, to divert my attention to a more expensive car. I expected the sales person to be and pushy and sales motivated. I thought any amount I offered as a down payment would not be enough, and I would need hundreds of more dollars to make the deal go through. This is what I expected because this is the experience I have had in the past with many other car dealers. However, Certified Car Center was the opposite of any of my previous experiences. When we arrived at the lot, the car was parked in front of the office, open, running, and ready for our inspection. The sales person (Fernando) was courteous and professional. He greeted wife and me, introduced himself, showed us around the car and then he did something unexpected. He said, "The key is in the car, look it over, and take it for a drive, take your time." Then he left wife and me to take our time inspecting the car and after putting on dealer plates, we took the care for a test drive, taking our time to enjoy driving the vehicle. Upon returning, we filled out the paperwork and applied for financing and offered $1,000 as a down payment. To our amazement, all was acceptable, and we finished with the documents, and temporary registration in less than four hours, start to finish. We have brought many cars from dealers over our 32-year marriage, and all have been a terrible day long, exhausting experiences. Our experience with Certified Car Center was the only experience we truly enjoyed and would recommend them to all family and friends as the best car buying experience we had. With their focus on outstanding customer service, fast and efficient financing, and a large selection of quality cars and trucks, I will be back to them to purchase my next vehicle because I enjoyed the experience and appreciate their customer service. Sincerely Wm. & Evelyn Quarles

This car has been awesome for me...great travel car that has handled mountain driving, light snow, mud and heavy rain all extremely well. The seats lay flat so storage is ample and access easy with a hatch. Very sporty looking too! My shepherd Romeo also approves!

We bought a brand new and amazingly good looking inside and out 2014 Focus Titanium. The car was for my wife. She drove test the car. She fell in love and we took it. BIG MISTAKE! I drove it for the first time one week later and realize immediately what a defective dual transmission this car possesses. I think, the best way to describe it is like “having a teenager learning how to drive a standard shift transmission car for the first time”. When you start driving slowly from any stop, the car shakes in a jerky motion six or eight times before shifting. Every speed shift you can “VIOLENTLY” feel it, and occasionally a loud clank can be heard out of nowhere. All of this happens in Auto or Manual mode. In slow or fast speed. Don’t try to pass another vehicle because when you try, the transmission will shift 3 to 4 seconds after you press the accelerator. Three weeks after we acquired it, I took it to the Ford dealer. The technician drove it. The Service Manager drove it, and they both agreed that this transmission is a royal piece of $#!+, BUT, they can’t do anything about it because Ford Motors Co. says IT IS A NORMAL BEHAVIOR IN THIS CAR. They printed what Ford says and gave it to me. In it, acknowledges everything I mentioned but arguing that is perfectly normal. Normal in a car that just came out of the oven? That is BS! We tried to return the darn vehicle and the depreciation in five weeks made it impossible to afford. Now we’re stock with this beautiful car, which, other than the transmission, it is amazing. Sad to see how FMC mocks his customers, and don’t take responsibility. In 2017 we bought our 11th new car. A Chevrolet Malibu LT with dual transmission. Boy! What a difference. One of the best cars we have owned. Imagine that the transmission doesn’t exist. You can’t feel the car shifting at any speed. No more Ford for us.

Make sure you ask for James and Patrick McGartland! I knew exactly what I wanted at the time when I went into the dealership. I sent in an application online through cars.com , and was promptly called back by James. Calm, respectful, and knowledgeable, he and his sales associate Patrick helped me get into the car that I wanted! I want to specifically highlight a couple things about my experience. 1) At no time did I feel rushed, pressured, or forced into buying the car. 2) All parties involved at the dealership were extremely knowledgeable and respectful 3) The facilities are clean, and you are made to feel welcome. Honestly, I couldn't recommend a better dealership if you are looking for a used car. Special thanks to James, and Patrick for putting me in my 350z

First off I would just like to say for all of the people complaining about the auto 6spd, this transmission is very unique. Its actually a manual transmission, It has a dry clutch pack and no torque converter. The shifting of the gears and clutch are just automated. I have seen so many complaints about it being shaky taking off from a dead stop but Ford says it's normal. You have to drive this car like a manuel, taking off from a dead stop you cannot baby the throttle. You have to blip the gas and roll into it just like you would in a normal manuel car. Again since it's a automated manuel when you are slowing down it uses engine breaking very effectively I may add. Breaking last seconded the computer disengages clutch so it's in neutral at thw mercy of the breaks. This transmission has adaptive learning so it watches your driving habits. When you baby the throttle consistantly from a dig so many times the computer learns that behavior and that's why the jerkiness happens. You cannot baby this car, for at "automatic" trans it sure is rev happy. My gf will drive it for awhile and it will start doing that bc she babys it. When I get into it I'm trying to drive it how I know it wants driven but its confused bc it knows my gf's driving habits. You can make it learn new habits driving it for awhile it will re-adapt back to you OR from a 10mph roll you pin the pedal to the floor till it hits 100. Everytime I do it the car is so much more peppy afterwards, throttle is more responsive, doesnt shift till abt 4500 instead of 2500, just feels more torquey and it stops the jerkiness it has learned from someone else. This car is a blast to drive once I researched how it likes to be driven, i must say its definitely a one of a kind driving experience. Because of the sophistication of the "automated manuel" transmission, when you buy this car they REALLY REALLY should educated people on how exactly this transmission works!!

I had made an appt for just an oil change w/ 'Grey' on the Green team but when I arrived 40 min early, he was busy & Ben (next to him) saw me waiting, offered to write up my paperwork, & went out of his way to answer several questions he hadn't bargained for !! I ended up agreeing to go ahead & do my 60,000 mile maintenace (I was already overdue- @ 63,000- but planned that for the next time). When he offered some coupons to help defray the cost & offered a rental car so I wouldn't be trapped all afternoon, I decided to go ahead :-) Glad I did... everything went smoothly & efficiently. Ben called w/ a few "finds" & recommendations that I agreed to & the car was ready when promised w/ the flexibility to pick it up before closing. I just leave the rental @ the Dealership. Despite a $1300.00+ bill, it was a very pleasant experience. Everyone was courteous & efficient. I bought my last 2 Toyotas @ Koons in Annapolis & have traveled there (from Rockville) for service til now. More out of loyalty than convenience. I think I will change locations. Thank You ! *Also nice to get it washed free !

Currently has over 300,000 Kms and aside for having to purchase a new battery for it after 8 years, I have just changed oil amd put fuel in it. It has endured 110 degrees in summer & - 40 in the winter. Still starts first time, every time. EXCELLENT CAR! Good going FORD!

Joe was amazing. The process was extremely easy and straightforward. Quick,polite, and very professional. I will definitely let all my friends know about the buying experience I had there.

I have owned a handful of well used cars and one truck so this is the newest car I have owned. Just bought this car 2 days ago and my girlfriend and I love it. Pretty powerful, amazing gas milage, sound system even in the SE package is amazing. Pretty comfortable to and from work. Small but roomy. Plenty of storage, and I love Fords new chime when the door opens.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This car is very helpful at driving to work. it is easy to drive, good on gas, easy to take care, and fixing. I like its performance.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The price was great and the car exceeds my expectations... We were in severe need of a newer, more reliable, vehicle and the car fit the bill perfectly...