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Used 2013 Ford Focus for Sale in Charlotte, NC

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Used
$8,799 500 mi.

2013 Ford Focus Titanium

  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Capital Ford Of Charlotte
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(888) 478-4319
4 (374 reviews)
5 mi. from 28212
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Capital Ford Of Charlotte Review
Delightful experience.
by HIM from Illinois
November 6, 2018
5 5 5 5 5 4 (374 reviews)
We were apprehensive after reading some of the reviews here but A.J. Franks and Cathy Hill were so helpful in answering our questions, taking photos, and following up on our requests so we decided to make the 900 mile trip each way and the car was everything they promised. It looks new and A.J. went beyond what you could ever expect. He was wonderful, kind, polite, patient and setting up services such as codes, Bluetooth, and explaining many things about the vehicle’s operation. We left a thrilled customer counting our blessings on the way home. The dealership personnel were polite and helpful and we were treated with great courtesies. We can’t say enough good about our experience. Bless you A.J.!
2013 Ford Focus Titanium Review
Best in class for Rally type drivers
by Focus/Lotus from Tellico Plains, TN
May 16, 2019
4
got the SE model with the 5 speed tranny, handles great, great acceleration , comfortable on the long haul, gets up to 40 mpg highway, 33 around town, only drawback is trunk space but it fits golf clubs, suitcase and full size cooler.
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Used
$8,999 39,883 mi.

2013 Ford Focus Titanium

  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Capital Ford Of Charlotte
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(888) 478-4319
4 (374 reviews)
5 mi. from 28212
Authorized Ford Dealer
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Capital Ford Of Charlotte Review
Buying a new car with Chance was great!
by Jackie C. from Charlotte, NC
December 3, 2018
5 5 5 5 5 4 (374 reviews)
I recently purchased by first new car at Capital Ford of Charlotte. My salesman Chance was incredibly helpful and met my every need. He listened to my budget and taste and worked with me so I went home with my beautiful red 2017 Ford Fiesta that I absolutely love!! I would definitely return to buy a car from them again in the future as well as recommend them to anyone in the market for a new car.
2013 Ford Focus Titanium Review
having small issues here and there
by sweylo from St.Cloud
May 12, 2019
3
This car is very helpful at driving to work. it is easy to drive, good on gas, easy to take care, and fixing. I like its performance.
JUST ADDED
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Used
$9,900 68,054 mi.

2013 Ford Focus SE

Fair Price
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana
() -
(704) 274-1899
4.3 (1463 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (1463 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2013 Ford Focus SE Review
Reliable and affordable car!
by Ismael from Lubbock
May 1, 2019
5
This is a solid car! Affordable and great on gas!! It is comfortable and spacious enough for friends and suitcases in the trunk. I will recommend it
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Used
$5,995 97,367 mi.

2013 Ford Focus S

Good Deal
HOT CAR
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Other / Unknown
  • Drivetrain: FWD
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Carolina Family Motors
() -
(704) 360-5273
4.2 (18 reviews)
27 mi. from 28212
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Carolina Family Motors Review
Bought a beautiful 2013 VW Van.
by Pat and Patricia from High Point, NC
December 3, 2018
5 5 5 5 5 4.2 (18 reviews)
We bought a 2013 VW Routan from the team at Carolina family motors and have never been happier. We have only one problem the car started to overheat, we brought it in for service under warranty and walked out with a loaner and a week later our car was in perfect shape again. I can't tell you how nice it is that they stood behind their sale and we were so well taken care of.
2013 Ford Focus S Review
Best MPG on a car I have ever had!
by Madison from Maysville Ga
April 29, 2019
5
I love it! It drives great, it get great gas mileage, and it looks really sharp going down the road. It also has a lot of trunk space for such a small car.
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Used
$6,500 89,755 mi.

2013 Ford Focus SE

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Randy Marion Buick GMC
() -
(704) 464-3042
3.9 (62 reviews)
15 mi. from 28212
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Randy Marion Buick GMC Review
EXCELLENT SERVICE
by Jim C from Hopewell Jct., NY
November 5, 2018
5 5 5 5 5 3.9 (62 reviews)
The BEST experience that I have ever had a at dealership. I was traveling from NY to FL with my wife and 2 children when my Buick broke down. The part wasn't available and I had to spend the night in NC. They went out of their way to make sure that I was able to get a room and gave us a brand new SUV to drive around while they were repairing my vehicle, they even wanted to help me unpack my vehicle and load up their loaner. I have never been treated like this in my dealership, and I purchased 3 vehicles from them. I will drive the 10 hours south to buy my next vehicle from Randy Marion. More dealerships should be like Randy Marion Buick. I hope that GM will recognize Bob Rose and Mike Groulx for their outstanding customer care and other dealerships should have employees like them. Thanks guys.
2013 Ford Focus SE Review
My second Ford Focus.
by Chachachandra from Oakland, CA.
April 26, 2019
5
It's the best performing, most comfortable, the most stylish and most gas efficient car in its class, and I absolutely love how it looks, too!
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Used
$8,999 64,164 mi.

2013 Ford Focus Titanium

  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Capital Ford Of Charlotte
() -
(888) 478-4319
4 (374 reviews)
5 mi. from 28212
Authorized Ford Dealer
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Capital Ford Of Charlotte Review
great people and rock bottom deals
by larryweldsalot from North Carolina
November 6, 2018
5 5 5 5 5 4 (374 reviews)
Great guys great people! Normally the manager can be a pain, but my experience here at Capital was great all the way down to the finance guy... two thumps up.
2013 Ford Focus Titanium Review
Great commuter car.
by Jake from New York
April 9, 2019
5
The 2013 Ford Focus is a stylish commuter car with plenty of features. I have the S.E. model with sports appearance (which adds spoiler and fog lights) which I recommend. The car is great on gas, and is comfortable on long trips. I’ve brought this car on many long trips with no issue being the driver. Passanger also had no issues with comfort. The handling is very nice, very good breaking system along with very good responsive steering. Only complaint I have of the car is the lock feature for driver/passnager. The unlock button is placed right above the hazard light button right under the radio, also the doors don’t have locks on them meaning the only way to unlock the door is via the button up front. Other than that I think styling is good and handling is great. I had purchased the car new mid 2013, just reached 61,000 miles (4/9/2019) and haven’t had to replace anything.
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Used
$11,900 69,145 mi.

2013 Ford Focus Titanium

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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  • Free CARFAX Report
Carvana
() -
(704) 274-1899
4.3 (1463 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (1463 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
2013 Ford Focus Titanium Review
Small and under powered but great gas mileage.
by Chad from Perryopolis PA,
February 19, 2019
4
The car is driven primarily by my son. He loves the car. The back seat does not provide much use as there is practically no leg room but the cargo area is good. The screen on the infotainment center is starting to fail but the car is five years old.
Used
$4,500 98,477 mi.

2013 Ford Focus S

  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Adams Auto Group
() -
(704) 774-4116
4.4 (1528 reviews)
5 mi. from 28212
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Adams Auto Group Review
EXCELLENT People To Deal With!
by Jeff Gibson from DealerRater.com
November 5, 2018
5 5 5 5 5 4.4 (1528 reviews)
I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retired senior citizen with a limited budget. My wife and I searched the internet for over two weeks researching the car we wanted in the Charlotte area. We found many but either the price was too high or the miles were. Then we thought we found it at Adams. They had a lot of good photos, we loved the color and it was a top of the line model. It had extras like leather interior, a moon roof, and a 12 speaker sound system with 360 watts of power! (I was a teen in the 70's and that thing can really put out some some great sound!) It also had low mileage and a great detailed carfax. I called to see if it was still there and it was. I told the person on the phone THAT was the car I was interested in and it had to fit my monthly budget. I told them what my monthly payment could not exceed and if I drove there to see it I needed to know it fit my budget. The next morning I got a call telling me they could hit my number and to come on down to see and test drive it. We went down, drove it, and loved it. Of course I just knew they were going to tell me my payment would be either what I told them or a few dollars more. Not only did Jason Dunham (Sales Manager) come in and tell me my payment would be $20.00 BELOW my budgeted number, but also he gave us a 3 year 36,000 mile warranty at no additional cost! Also, our final price included sales tax and licence fees. It was raining when we I got in to drive it home. When I got home I noticed a small "scuff" on the left corner of the rear bumper. My wife said "oh let it go! it's nothing..." After I reviewed the pictures and it wasn't there I called Adams and told them "I know I took possession and took it off the lot and take full responsibility for doing that, but can you do anything?" Well, Jason told me to bring it back and they would look at it. I brought it back and Jason said"of course I will fix that". So I took it back for the repair. Since we have such a unique color car and it is 3 years old they decided if they only pained that corner there may be a problem with a perfect match. Therefore, I had to leave it overnight as they decided to paint the entire bumper! No charge to me! It is a perfect match! I have bought many new and used cars over the years but NO ONE has ever treated me with such respect as Jason, and Henry. If you are looking for a great car for a great price you need to give Adams a try. You will not regret it!
2013 Ford Focus S Review
Does the job
by RBD from Concord, NH
February 18, 2019
4
I have owned this car for five years/100k miles and it is very good. I've had no problems, and have only replaced brakes and tires. It's not very fast and it is not the quietest, but it works well and it is easy to get 35-40mpg on the highway. I have the manual transmission. The phone pairing is tricky at first but fine once you figure it out.
Used
$4,995 113,946 mi.

2013 Ford Focus SE

Great Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Adams Auto Group
() -
(704) 774-4116
4.4 (1528 reviews)
5 mi. from 28212
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Adams Auto Group Review
Car purchase
by BishopMiles from DealerRater.com
November 6, 2018
5 5 5 5 5 4.4 (1528 reviews)
I just want to thank Mr Renee for his professional act of kindness in quick process in get me and my wife???s our Grand Caravan we are so happy and excited about our new vehicle you and Amanda and Mr Jeremy were great thanks again God Bless you guys.😄😎😅
2013 Ford Focus SE Review
Off to a good start.
by Boscoman from Leesburg, VA
January 29, 2019
5
Great fuel mileage and love the fact that I was able to get a manual transmission. Comfortable and fun to drive. Thinking of intake, exhaust, LED lights to make it truly my car.
We found additional vehicles that are close to your year range.
PRICE DROP
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Used
$7,999 $1,727 price drop! 59,768 mi.

2015 Ford Focus SE

  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Capital Ford Of Charlotte
() -
(888) 478-4319
4 (374 reviews)
5 mi. from 28212
Authorized Ford Dealer
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Capital Ford Of Charlotte Review
Delightful experience.
by HIM from Illinois
November 6, 2018
5 5 5 5 5 4 (374 reviews)
We were apprehensive after reading some of the reviews here but A.J. Franks and Cathy Hill were so helpful in answering our questions, taking photos, and following up on our requests so we decided to make the 900 mile trip each way and the car was everything they promised. It looks new and A.J. went beyond what you could ever expect. He was wonderful, kind, polite, patient and setting up services such as codes, Bluetooth, and explaining many things about the vehicle’s operation. We left a thrilled customer counting our blessings on the way home. The dealership personnel were polite and helpful and we were treated with great courtesies. We can’t say enough good about our experience. Bless you A.J.!
2015 Ford Focus SE Review
Excellent car to drive.
by John from Notre Dame, IN
April 30, 2019
5
This car is a very reliable car, with good acceleration and good brakes. It includes cruise control and a backup camera. It is very cheap for its quality.
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Used
$4,000 129,000 mi.

2014 Ford Focus SE

  • Ext. Color: Other
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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Team LJ Auto Sales
() -
(980) 272-4482
5 (1 reviews)
17 mi. from 28212
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2014 Ford Focus SE Review
Sporty, economical, comfortable, and FUN to drive!
by LuvMyFocusTitanium from Cincinnati, OH
April 23, 2019
5
I love this car. I have the Titanium hatchback and it is super sporty and fun to drive. The interior is comfortable and everything is perfectly located for the driver's convenience. The push-button start and keyless entry mean no more fumbling for keys -- just leave them in a pocket or purse and go. Sony stereo sounds excellent with a subwoofer in the trunk. You can't go wrong with this model.
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Used
$8,999 48,006 mi.

2015 Ford Focus SE

  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Capital Ford Of Charlotte
() -
(888) 478-4319
4 (374 reviews)
5 mi. from 28212
Authorized Ford Dealer
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Capital Ford Of Charlotte Review
great people and rock bottom deals
by larryweldsalot from North Carolina
November 6, 2018
5 5 5 5 5 4 (374 reviews)
Great guys great people! Normally the manager can be a pain, but my experience here at Capital was great all the way down to the finance guy... two thumps up.
2015 Ford Focus SE Review
Such a great and reliable car. Love my Ford!
by Carrie's Ford from Denver, Co.
April 24, 2019
5
Sporty and safe... even my kids think it's cool! I'm very happy with my new car. I am glad I got a car that was leased for only 3 years. Great value, low mileage and such a great overall value!
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Used
$9,999 17,951 mi.

2015 Ford Focus SE

  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Capital Ford Of Charlotte
() -
(888) 478-4319
4 (374 reviews)
5 mi. from 28212
Authorized Ford Dealer
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2015 Ford Focus SE Review
Better technology and more comfortable than my WRX
by BRINdog from Martinsburg, WV
April 19, 2019
5
Surprisingly comfortable, great technology, plenty of room for road trips, and great gas mileage. Performance is lacking, but a great daily driver...much better than my Subaru WRX.
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Used
$8,999 38,559 mi.

2015 Ford Focus SE

Good Deal
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Capital Ford Of Charlotte
() -
(888) 478-4319
4 (374 reviews)
5 mi. from 28212
Authorized Ford Dealer
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2015 Ford Focus SE Review
Great road trip car
by Alex M. from Lexington, Kentucky
April 1, 2019
5
I have owned 2 2015 Ford Focus SE's due to it being the only year you can get the sport package sedan. I wanted a car I could take on road trips and as a daily driver. I honestly love the car or wouldn't have purchased a second one after I totaled the first. I only have the 1 complaint and we all know what it is, the transmission. My first one was perfect but this one I just purchased has the issue. Its honestly not a big deal to me, warranty is extended to 150k miles and my dealer gave me a rental to drive when being fixed. Other than this, I recommend the car to anyone. Constantly get 36-40 mpg highway and love the looks. Sporty with good gas mileage. If the transmission is a big deal, then stay away but if you buy certified used with low mileage then you have zero worries. All cars have issues, just be lucky the warranty is extended!
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Used
$9,749 30,410 mi.

2015 Ford Focus SE

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
Save
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Capital Ford Of Charlotte
() -
(888) 478-4319
4 (374 reviews)
5 mi. from 28212
Authorized Ford Dealer
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2015 Ford Focus SE Review
Transmission Problems
by Rareman5 from Carthage, Missouri
March 10, 2019
3
Bought this car at 18000 miles and transmission instantly started kicking when trying to shift into second and third gear. Took it to a Ford dealership and they said the clutch was slipping because these cars are automatic but also have a clutch....so I got it fixed for 1300 dollars. Ran well for about another 12000 miles before starting to slip again. Definitely was not thrilled, even though it was covered by warranty from the first fix. Everything else was nice about it, but I did not like the idea that the clutch could always go bad not matter how many times it was fixed. Sold it and got a 2011 Ford Focus and it’s super reliable.
JUST ADDED
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Used
$10,800 62,189 mi.

2014 Ford Focus SE

Fair Price
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana
() -
(704) 274-1899
4.3 (1463 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (1463 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
2014 Ford Focus SE Review
Recall the transmission
by Slclee from Herriman utah
April 18, 2019
5
I bought a 2014 with 47.ooo and had it 2 weeks and the double clutch went out and now the Ford dealer has it, I hope they fix it and it will last
Used
$8,999 50,962 mi.

2014 Ford Focus SE

Good Deal
HOT CAR
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Capital Ford Of Charlotte
() -
(888) 478-4319
4 (374 reviews)
5 mi. from 28212
Authorized Ford Dealer
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2014 Ford Focus SE Review
Powerful little 4cyl!
by Photopiatx from Ardmore OK
April 2, 2019
5
This car has been awesome for me...great travel car that has handled mountain driving, light snow, mud and heavy rain all extremely well. The seats lay flat so storage is ample and access easy with a hatch. Very sporty looking too! My shepherd Romeo also approves!
See all 2 photos
Used
$8,646 71,374 mi.

2012 Ford Focus Titanium

Good Deal
HOT CAR
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Huntersville Ford
() -
(704) 479-6993
4.5 (425 reviews)
16 mi. from 28212
Authorized Ford Dealer
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Huntersville Ford Review
Great First Time Experience
by C P from Huntersville, NC
December 3, 2018
5 5 5 5 5 4.5 (425 reviews)
Service Manager, Chett Boschele, from my initial call to the time arrived was cordial, patient with answering my questions and very informative. The shuttle driver (I'm sorry I can't remember his name) was friendly and fun to converse with during my ride to and from work! Thank you for a wonderful first time experience. I will definitely utilize your services in the future as needed.
2012 Ford Focus Titanium Review
Most Reliable Car I've Owned To This Day!
by AVLtourist123 from Asheville
April 15, 2019
5
This car has been nothing but reliable and road worthy. Brand new brakes and tires as well as semi-synthetic oil changes recently done. Air and Cabin filter changed first week of April. Car is ready to go to a new owner.
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Used
$5,300 106,700 mi.

2012 Ford Focus SEL

  • Ext. Color: Gray
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: FWD
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Andre (Private Seller)
13 mi. from 28212
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2012 Ford Focus SEL Review
Best car I have bought
by Jules4529 from Williamson, NY
March 29, 2019
5
The car is comfortable for everyone in my family. It has enough room in the back for my kids to sit and not be squished. Its really good on gas.
See all 48 photos
Used
$9,371 87,371 mi.

2015 Ford Focus SE

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Honda of Concord
() -
(888) 441-4635
4.8 (1816 reviews)
12 mi. from 28212
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Honda of Concord Review
Easy, Efficient, and Customer Centric Experience
by cmbat10 from DealerRater.com
November 6, 2018
5 5 5 5 5 4.8 (1816 reviews)
This was my family's first Honda purchase, a 2018 Odyssey. After months of debating whether or not we wanted a minivan, we came across the newly redesigned fifth generation Odyssey. We test drove at another dealer and then began the search for the best deal since we were trading in a car we had only owned for 2 years. Honda of Concord was the last dealership we contacted but they were the most responsive and understanding of our situation. Everyone took the time to fully understand our needs (and wants) and worked to ensure they were met. I started conversing with Carson, who worked out the numbers with the purchase and the trade. While he did not beat the price of the van I had received at another dealer (don't fret, it was not by much), he was able to cut more than my trade's buyout to help make up some of the difference. Once all that the finances were figured out, Joy joined the conversation and knocked the ball out of the park. Every question I had was answered within a few minutes by text, often accompanied by pictures for visual aid if needed. Once we decided to make the deal after pre-approval with our credit and situating the payment where we wanted, Joy and the team worked to find the color van we wanted since they didn't have it on the lot and had it in hand ready to go within a few hours the following day (we made our decision to buy the van late one evening). Joy made sure to schedule our arrival at the dealership to sign the paperwork so that we weren't there longer than necessary (she knew we would have two small children in tow). Though that process took a little longer than expected once we arrived, we were understanding as we saw the traffic in and out of the showroom. As we waited Joy didn't leave our side; she went ahead and started to discuss our preferences for the Odyssey (given there is so much technology they ask how you want certain functions to work) until Kevin in finance was ready for me to process all the paperwork. Kevin had everything printed and ready, described all the figures and notes in full detail, and we were out of his office in 15 minutes. The van was waiting for us out front along with Joy who was eager to explain some of the amazing features of the Odyssey - from the RES to the tailgating capability 3rd row to 2nd row magic four-way sliding seats. She also went ahead and preset our preferences for some of the functionality as a result of the conversation we had with her earlier. My family loaded the car and we were off. Joy even checked in the next day to see how we were enjoying the van. First rate dealership through and through. If and when we are ready to buy another car - new or used - we will definitely visit Honda of Concord. I highly recommend Joy and am grateful to have purchased a car with her as our sales partner. Knowledgeable, understanding, efficient, and energetic. Joy and the team made us feel like family and we were catching up after not seeing one another for a while. Thank you Carson, Joy, and Kevin. Our family is thrilled with the Odyssey and only wish we were closer to stop in and say hi when the car will need service.
2015 Ford Focus SE Review
Reliable for a 23 year old.
by Mimi from Lakeland
February 27, 2019
5
It meets the needs of the person who will be driving it. It will be driven back and forth to work and sometimes on a short pleasure trip to visit friends.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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