Used Ford Focus for Sale in Charlotte, NC

We were apprehensive after reading some of the reviews here but A.J. Franks and Cathy Hill were so helpful in answering our questions, taking photos, and following up on our requests so we decided to make the 900 mile trip each way and the car was everything they promised. It looks new and A.J. went beyond what you could ever expect. He was wonderful, kind, polite, patient and setting up services such as codes, Bluetooth, and explaining many things about the vehicle’s operation. We left a thrilled customer counting our blessings on the way home. The dealership personnel were polite and helpful and we were treated with great courtesies. We can’t say enough good about our experience. Bless you A.J.!

got the SE model with the 5 speed tranny, handles great, great acceleration , comfortable on the long haul, gets up to 40 mpg highway, 33 around town, only drawback is trunk space but it fits golf clubs, suitcase and full size cooler.

I recently purchased by first new car at Capital Ford of Charlotte. My salesman Chance was incredibly helpful and met my every need. He listened to my budget and taste and worked with me so I went home with my beautiful red 2017 Ford Fiesta that I absolutely love!! I would definitely return to buy a car from them again in the future as well as recommend them to anyone in the market for a new car.

I love the comfort and look of this car. It is perfect for what I need! It has all the "hands free" features which I love.

I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retired senior citizen with a limited budget. My wife and I searched the internet for over two weeks researching the car we wanted in the Charlotte area. We found many but either the price was too high or the miles were. Then we thought we found it at Adams. They had a lot of good photos, we loved the color and it was a top of the line model. It had extras like leather interior, a moon roof, and a 12 speaker sound system with 360 watts of power! (I was a teen in the 70's and that thing can really put out some some great sound!) It also had low mileage and a great detailed carfax. I called to see if it was still there and it was. I told the person on the phone THAT was the car I was interested in and it had to fit my monthly budget. I told them what my monthly payment could not exceed and if I drove there to see it I needed to know it fit my budget. The next morning I got a call telling me they could hit my number and to come on down to see and test drive it. We went down, drove it, and loved it. Of course I just knew they were going to tell me my payment would be either what I told them or a few dollars more. Not only did Jason Dunham (Sales Manager) come in and tell me my payment would be $20.00 BELOW my budgeted number, but also he gave us a 3 year 36,000 mile warranty at no additional cost! Also, our final price included sales tax and licence fees. It was raining when we I got in to drive it home. When I got home I noticed a small "scuff" on the left corner of the rear bumper. My wife said "oh let it go! it's nothing..." After I reviewed the pictures and it wasn't there I called Adams and told them "I know I took possession and took it off the lot and take full responsibility for doing that, but can you do anything?" Well, Jason told me to bring it back and they would look at it. I brought it back and Jason said"of course I will fix that". So I took it back for the repair. Since we have such a unique color car and it is 3 years old they decided if they only pained that corner there may be a problem with a perfect match. Therefore, I had to leave it overnight as they decided to paint the entire bumper! No charge to me! It is a perfect match! I have bought many new and used cars over the years but NO ONE has ever treated me with such respect as Jason, and Henry. If you are looking for a great car for a great price you need to give Adams a try. You will not regret it!

This car is very helpful at driving to work. it is easy to drive, good on gas, easy to take care, and fixing. I like its performance.

Great guys great people! Normally the manager can be a pain, but my experience here at Capital was great all the way down to the finance guy... two thumps up.

The Ford Focus is good overall car especially when saving gas, it’s also good car for a little family and the exterior is really nice

The shopping experience was easy and stress free I would shop there again

This car is a very reliable car, with good acceleration and good brakes. It includes cruise control and a backup camera. It is very cheap for its quality.

I love this car. I have the Titanium hatchback and it is super sporty and fun to drive. The interior is comfortable and everything is perfectly located for the driver's convenience. The push-button start and keyless entry mean no more fumbling for keys -- just leave them in a pocket or purse and go. Sony stereo sounds excellent with a subwoofer in the trunk. You can't go wrong with this model.

I bought a 2014 with 47.ooo and had it 2 weeks and the double clutch went out and now the Ford dealer has it, I hope they fix it and it will last

Sporty and safe... even my kids think it's cool! I'm very happy with my new car. I am glad I got a car that was leased for only 3 years. Great value, low mileage and such a great overall value!

Excellent ride.. Very comfortable and safe car!! Extremly reliable.. Sleek and sexy but very very durable! I would buy this car over and over as I am loving It!!

Surprisingly comfortable, great technology, plenty of room for road trips, and great gas mileage. Performance is lacking, but a great daily driver...much better than my Subaru WRX.

This car is stylish, comfortable and fun to drive. The miles per gallon are superb, it runs smooth and quiet. The inside is up to date with heated seats, MyKey, rear backup camera.

I bought my Ford Focus se flex fuel in 2016. I bought this vehicle as a rideshare vehicle. I drive this car 24/7 almost, pretty much non stop. Current mileage is 139,000 miles, still rides nice and mpg is 31.0. 90,000 miles the clutch in the 6 speed auto trans and even outside of the warranty Ford still replace it for free. I have only had to replace a upper oxygen sensor, evap tube/valve. Iam very happy that the focus has been this reliable. Iam sure with the mileage iam about due for a alternator or a water pump but that is normal, I love this car and its a testament of a rideshare driver who puts 500 miles a day in all traffic conditions that the Focus is a great vehicle and very reliable. Ford guy for life.

I just want to thank Mr Renee for his professional act of kindness in quick process in get me and my wife???s our Grand Caravan we are so happy and excited about our new vehicle you and Amanda and Mr Jeremy were great thanks again God Bless you guys.😄😎😅

I just bought this car it's fuel efficient and smooth ride makes it a great car also very comfortable plus very good looks and has plenty of get up and go

We bought a brand new and amazingly good looking inside and out 2014 Focus Titanium. The car was for my wife. She drove test the car. She fell in love and we took it. BIG MISTAKE! I drove it for the first time one week later and realize immediately what a defective dual transmission this car possesses. I think, the best way to describe it is like “having a teenager learning how to drive a standard shift transmission car for the first time”. When you start driving slowly from any stop, the car shakes in a jerky motion six or eight times before shifting. Every speed shift you can “VIOLENTLY” feel it, and occasionally a loud clank can be heard out of nowhere. All of this happens in Auto or Manual mode. In slow or fast speed. Don’t try to pass another vehicle because when you try, the transmission will shift 3 to 4 seconds after you press the accelerator. Three weeks after we acquired it, I took it to the Ford dealer. The technician drove it. The Service Manager drove it, and they both agreed that this transmission is a royal piece of $#!+, BUT, they can’t do anything about it because Ford Motors Co. says IT IS A NORMAL BEHAVIOR IN THIS CAR. They printed what Ford says and gave it to me. In it, acknowledges everything I mentioned but arguing that is perfectly normal. Normal in a car that just came out of the oven? That is BS! We tried to return the darn vehicle and the depreciation in five weeks made it impossible to afford. Now we’re stock with this beautiful car, which, other than the transmission, it is amazing. Sad to see how FMC mocks his customers, and don’t take responsibility. In 2017 we bought our 11th new car. A Chevrolet Malibu LT with dual transmission. Boy! What a difference. One of the best cars we have owned. Imagine that the transmission doesn’t exist. You can’t feel the car shifting at any speed. No more Ford for us.

Lance was a knowledgeable salesman. He is professional, patient and kind. I love my new/pre-owned vehicle :-D The financing was spot on with the quote with the payments I had budgeted. Adams Auto was a great experience...Thanks!

I needed a car that was reliable and got good gas mileage. Also have 2 children in college, so had to be inexpensive. Surprising comfort and extras (bluetooth + aluminum wheels) for the price. Great gas mileage. Nice looking vehicle as well. Hate to part with it.

This is by far the best car buying experience anyone could ever imagine. We booked an appointment with Jess before hand, met her at 6:30pm on a Friday evening, test driven and brought the car with a great deal by 8:30pm. Yes, 2 hrs from test drive to financing it and delivering it. I appreciate all the efforts Jess put into making this look really simple(I couldn't have imagined that we could make this happen in 2 hrs without a hassle). I had the best experience and would highly recommend this dealership and Jess! A big thank you to Jess and Hendricks!

First off I would just like to say for all of the people complaining about the auto 6spd, this transmission is very unique. Its actually a manual transmission, It has a dry clutch pack and no torque converter. The shifting of the gears and clutch are just automated. I have seen so many complaints about it being shaky taking off from a dead stop but Ford says it's normal. You have to drive this car like a manuel, taking off from a dead stop you cannot baby the throttle. You have to blip the gas and roll into it just like you would in a normal manuel car. Again since it's a automated manuel when you are slowing down it uses engine breaking very effectively I may add. Breaking last seconded the computer disengages clutch so it's in neutral at thw mercy of the breaks. This transmission has adaptive learning so it watches your driving habits. When you baby the throttle consistantly from a dig so many times the computer learns that behavior and that's why the jerkiness happens. You cannot baby this car, for at "automatic" trans it sure is rev happy. My gf will drive it for awhile and it will start doing that bc she babys it. When I get into it I'm trying to drive it how I know it wants driven but its confused bc it knows my gf's driving habits. You can make it learn new habits driving it for awhile it will re-adapt back to you OR from a 10mph roll you pin the pedal to the floor till it hits 100. Everytime I do it the car is so much more peppy afterwards, throttle is more responsive, doesnt shift till abt 4500 instead of 2500, just feels more torquey and it stops the jerkiness it has learned from someone else. This car is a blast to drive once I researched how it likes to be driven, i must say its definitely a one of a kind driving experience. Because of the sophistication of the "automated manuel" transmission, when you buy this car they REALLY REALLY should educated people on how exactly this transmission works!!

My wife and I came to Victory Chevrolet to buy a used car. Joe Harrison, the salesman, spent hours with us going from lot to lot looking at various used cars. When we finally agreed on one, we couldn't come to terms on it. I mentioned that we were close to an offer we had at another dealership on a new car. Bryce Gandy, Vice President, then put together a deal using various incentives beating the other dealer's offer, an offer we couldn't refuse. At times I wondered during the roughly eight hours we were there, how many times do they go to this much trouble for nothing? Joe and Bryce were great, and made us very comfortable during the whole process of making the deal. Then I thought, how long will it take in the finance office. Randy Lee made the purchasing process quick and efficient, more so than any new car purchase I've ever made. Joe, Bryce, and Randy made this the best and least stressful new car buying experience (7 total) we've ever had. Thanks to Victory Chevrolet for being a first class business!

Perfect size for me. Loaded with all the cool new feature - sunroof, Bluetooth, heated seats and steering wheel. Excellent gas mileage. Loads of storage in the trunk.

The BEST experience that I have ever had a at dealership. I was traveling from NY to FL with my wife and 2 children when my Buick broke down. The part wasn't available and I had to spend the night in NC. They went out of their way to make sure that I was able to get a room and gave us a brand new SUV to drive around while they were repairing my vehicle, they even wanted to help me unpack my vehicle and load up their loaner. I have never been treated like this in my dealership, and I purchased 3 vehicles from them. I will drive the 10 hours south to buy my next vehicle from Randy Marion. More dealerships should be like Randy Marion Buick. I hope that GM will recognize Bob Rose and Mike Groulx for their outstanding customer care and other dealerships should have employees like them. Thanks guys.

Love the car but noticed it misses a bit right after I bought it. Later learned there was a recall on the fuel system and a lot of people have complained the recall "fix" didn't fix it. I would probably not buy this car again in the future. Research to make sure this issue isn't on the year you are considering.

This car has been awesome for me...great travel car that has handled mountain driving, light snow, mud and heavy rain all extremely well. The seats lay flat so storage is ample and access easy with a hatch. Very sporty looking too! My shepherd Romeo also approves!

MR Robert Mack was a super kind salesman. He meet us in the parking lot with such pleasure as if we we're best friends. He went out of his was to make our buying experience a pleasure no hassle at all. we have went to many dealerships but MR Mack was by far the nicest of them all. he made sure we didn't need anything to eat or drink. we are so glad we came to Keith Hawthorne Ford. I would give MR Mack salesman of the year. He was the most honest salesman that i have ever done business with. We're so glad we made the drive which we live in Calhoun county ST Matthews SC. I would like to thank everyone at Keith Hawthorne Ford for making our purchase easy and hassle free.

I love the brakes and the take off. it is a smooth ride and does not feel like a small car. The trunk is small but serviceable but the overall look is sporty.