Used 2016 Ford Focus for Sale in Phoenix, AZ

I went in to check it one of their advertised trucks from cars.Com. The salesman was very helpful in showing me different vehicles. Very friendly, reasonably knowledgeable and no pressure sales tactics applied.

I did not expect to be able to afford something this awesome. It has everything I was looking for in a car. It has Bluetooth sync, a backup cam, two usb ports, a cd player, and so much more that I'm still learning.

Charles Bain is exemplary employee that represents the service department at Camleback Kia. This is the 2nd time I've worked with him servicing my 2016 Sorento and each time he is absolutely the best to work with, kind and prompt. I literally have no worries when I leave my car there now because I know he'll make sure it's taken care of, that all my concerns are addressed in great detail even before the work is completed. He always calls me to let me know what's going on and follows through on a promise. This is what you should expect from a marketplace exchange with a business as a wary consumer but the fact that not only does he deliver as he should as expected of his employer, but he makes me feel comfortable knowing he's "got this" that I'm not coming back to things I didn't agree to that have been added without my consent, my car is cleaner than when I brought it each time, walks me to the car to make sure I approve of the work, just an overall above an beyond experience. I remind him now how much sincerely appreciate his help and knew when it was time to service my SUV this time around again that I picked the time that HE was available. I live in Peoria, minuets from Peoria KIA, and I'd rather come to Phoenix which is near my work just to work with Charles Bain.... Long story even longer, I needed the basic service to my SUV. Oil change and I requested a tire rotation but I also was coming in because the power seat wasn't working. When I came back he told me I didn't need the rotation yet and didn't do it to save me some cash - He could have just done it regardless but his integrity kept him honest. I appreciate that. Also the seat fuse just went out so it was no charge and all I did get done was the oil and a engine filter. I haven't worked with anyone else at Camelback Kia so hopefully they're all like Charles BUT in any case management needs to start looking at Charles as the role model for the standard on how consumers are treated.

The Ford Focus is good overall car especially when saving gas, it’s also good car for a little family and the exterior is really nice

This is an amazing dealership. Very easy not that much they as for plus you just pretty much need is 500 for a down payment. Very reliable and safe dealership!

This car is stylish, comfortable and fun to drive. The miles per gallon are superb, it runs smooth and quiet. The inside is up to date with heated seats, MyKey, rear backup camera.

Started the buying process through USAA, as they offer a discount. (It's not a huge discount, but it also includes lots of other little things, like maximums on what a dealer can charge you for certain things, etc.). When I hit that button, I was innundated by calls, voicemails, emails and texts from 7 dealerships! It was very overwhelming. Eric Steffes at Camelback sent me one email and one text the next day. When I explained that I was just gathering info and was being hounded by all these dealerships, he was very understanding. He sympathized, and then told me exactly what he had that met my specifications. No upsell, no pressue, just "here is what I have and this is the price." Considering most dealership won't give you exact pricing without you coming in to the dealership, I was impressed - and relieved. I liked the vehicle, texted with him with a few questions about the vehicle and set up a test drive. When I arrived fo rhte test drive, both Eric and the vehicle were ready and waiting for me. He answered all my questions, and I decided to purchase the car. I had to go back to work, so I filled out the credit app, they valued my trade inand I went back to work. I was in and out in 35 inutes. I returned to the dealership after work, and once again, everything was ready to go. The vehicle was ready, and the paperwork just needed to be signed. Blake, the F & I manager was great. We went through the paperwork for the vehicle purchase, my trade in and everything. When we go to the extended warranty part - Blake did exactly what any good salesperson does - he did his best pitch. He answered my questions, and pressed the issue. When I declined, he pressed again, but respectfully. I declined again, and he did some finagaling along with the sales manager and GM of the dealershp to get me the warranty at a price I could live with. I honestly feel that I got a great deal on the vehicle AND the warranty. Delivery was a breeze, and Eric even helped me move stuff from my trade in to the new vehicle. All in all, I would definately recommend Camelback Ford to purcahse a vehicle. They were 100% professional, and respectful of my time and budget!

The car does very well on gas as a daily driver, but if you want to have more fun sport mode really allows the car to handle and accelerate very well. The car is also very roomy and comfortable. I only regret buying one earlier

There's no arguing here on price. I'm not crazy about that, how ever the other 4 dealerships will only give you a deal if you finance the car. Hertz does not require you to finance. Brian Cruz was the person I dealt with and was Great. Things were a bit hectic because it was the 3rd of July and only 2 people scheduled to work! The car came with a warranty that backed up their claim it was a well tested vehicle.

I honestly love my car. Ive always wanted something sporty but when i got this one though its still a regular hatchback it still has more HP and torque then the newer ?sport? hatchbacks out now. You can add more things onto it. Its just a fun car to drive

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I own a 2005 Mustang and an 03 Ranger. I needed economy and reliability for most of my transportation. I rented many compacts when traveling east, I liked the Focus but didn't care for the automatic tranny. All the competitors were the same. Auto tranny just not comfortable. Test drove a used 2016 Focus with 5 speed... PERFECT! I bought it that day, love it, love it. Proud addition to my Ford Family! 38-40 mpg hiway...Now you're talking!!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

i love my new ford focus. i bought a 2016 with 35,000 miles on it and it is the safest and most reliable car ive ever driven. im very satisfied.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

This car is equipped with all the things I love in a car. I am blessed to own it, would recommend this car to anyone that is looking for a great reliable and roomy car and a gas saver

My husband bought a 2002 Mercury Marquis on Sat Jan 30th 2016 after 18 miles the check engine light came on. We took it to our mechanic who told us it needed a tune up, intake manifold and gaskets. My husband called Jack who told him to bring it back in. We took it back to Mark, the service mechanic. They replaced all the spark plus, manifold, thermostat and gaskets. When we took it back to our mechanic he told us how impressed he was with all the work they did. Very happy!

This car was bought for my daughter, it is roomy but yet easy to drive and with the back up display easy to park LOL. The gas mileage is terrific and the ride is comfortable. Great car.

Ryan Raymond is an awesome funny friendly service advisor and kept it completely real with me! I came in for a recall and he checked for other recalls and found another one and was able to complete them both in 2 hours for me! They also gave me recommendations for future repairs. Chapman has wonderful customer service and I???ll definitely will be returning to this location again! Thank Ryan ! You???re the best👍🏻

This car is perfect! It has beautiful interior, white leather. With a bonus of heated seats. The gas mileage is terrific since I drive a lot. I would definitely recommend this car to anyone looking for a new one.

At no time did I ever feel like they wanted to take advantage of us. In fact, I always felt like they were trying to provide us with the best possible vehicle at the best possible price. When you first pull onto the lot, you think, "wow this place seems kinda low-rent". But after interacting with the team, you quickly learn they are really dedicated to your satisfaction. We came here looking for a low-priced car for our son. Our sales rep was very patient with us as we drove car after car. More importantly, he listened to us as we described what kind of driving he would be doing and he made recommendations that made sense for our needs. We ended up buying an Infinity QX4. Before they would allow us to buy it, they insisted on replacing the windshield and battery for us (at their cost). Our paid-for inspection found a couple other things we wanted fixed before taking delivery. They applied the money we paid for the inspection to those minor repairs. One issue was a burnt headlamp. But the problem was not just a burnt bulb (we paid for) it was a bigger issue (igniter, which the dealership paid for). Our son lives in Virgina. After taking possession, I drove the car 2200 miles and delivered the car to him. It drove like a champ. We encountered no issues with the drive. All in all it was an excellent purchase experience and we would definitely come back here for future used car needs. As a side note, they also buy/sell exotic vehicles. I was drooling over some of the sports cars they have ready to drive off the lot. Our sales rep was Ryan. Ask for him. He will take care of you.

I have only had the car one week so far, but I am pleased with how the car handles. I was looking for a car with great gas mileage so I am hoping this car will do that for me. Comfortable to drive.

It's possible that this is one of those best kept secrets Nestle over in Tempe. I was given a great deal on a used truck and the people bent over backwards to make sure that when I rolled out of there the truck was safe and the one thing that stands out most for me is that the two tires on front were not good tires by any means so they picked up two new ones and put them on front and this was an as-is sale but I respect them and I thank them. I suggest strongly if you're looking for a car or truck that you go take the time and see them talk with them there Fleet Services something that I wasn't able to use yet buying a truck from them and the experience you more than qualifies them to say I will go back and buy another truck from them as my fleet grows

This car has leg room in the front and back seat. Performance is great. Has plenty of get up and go. You will enjoy driving it.

I bought my Ford C-Max Energy from Earnhardt Ford in early 2014. After rejecting a zillion of useless add-ons and extra warranties, the seller got me to buy a D-Fence GPS system for over $200. I thought it might be a good idea because I often forget where I park my car. But I was not told that this service required a subscription after the initial free months. Worse, I was not told that the installation required disabling the DLC connector used for emission testing. For the above reason my car did not pass the emission test this month. I went to Chapman Ford and explained to me what had happened. Not onlyt that, but they fixed the issue at no charge (and in less than 30 minutes!) even though my warranty had already expired. Bottom line: if the car sales division is as good and honest as the service division, your next Ford should be from Chapman.

This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.

I bought my Ford Focus se flex fuel in 2016. I bought this vehicle as a rideshare vehicle. I drive this car 24/7 almost, pretty much non stop. Current mileage is 139,000 miles, still rides nice and mpg is 31.0. 90,000 miles the clutch in the 6 speed auto trans and even outside of the warranty Ford still replace it for free. I have only had to replace a upper oxygen sensor, evap tube/valve. Iam very happy that the focus has been this reliable. Iam sure with the mileage iam about due for a alternator or a water pump but that is normal, I love this car and its a testament of a rideshare driver who puts 500 miles a day in all traffic conditions that the Focus is a great vehicle and very reliable. Ford guy for life.

Best car buying experience I have ever had. FERNANDO was amazing! He was very helpful and wasn't the pushy salesman. He was very patient as I am not the easiest person to please when buying a vehicle. But after viewing 6 cars and 4 test drives later, I finally came to an ultimate decision that he made me feel comfortable about. Not to mention their financing team worked their magic and got me a really sweet deal on payments and a pretty low interest considering my credit score. Ashley, in finance, was super helpful as well and gave me a few pointers on how to pay off the vehicle quicker and to make the interest lower in the future. I felt a good vibe with all the staff and didn't get that shady just put you in any car that would benefit them scenario. Fernando made the process as smooth as possible and even gave me a fair offer on my trade in which was a MAJOR clunker on the outside. I highly recommend this place and if you go to ask for FERNANDO. He is the best! Thanks guys loving my new car!

I just bought this car it's fuel efficient and smooth ride makes it a great car also very comfortable plus very good looks and has plenty of get up and go

Went to see Mike at carizona he had a great sence for the vehicle I was looking for just by talking to him over the phone i went to the deslership and he had a couple of vehicles already to go for me to test drive it was a great experience

This car fits perfectly for my needs; it is fun to drive and handles very well. I love the design and comfort of the interior and the SE package makes the exterior very appealing.

My husband and our daughter stopped by this dealership to look at a car I saw online. To my delightful surprise, it was on the lot. Beautiful car! We were immediately greeted as we got out the car. I did not any pressure at all. This is important because we were just looking at what our options were for the moment. The salesman's name is Mike Staelens. He was informative and willing to help. I asked to see the inside of one of the three vehicles that appealed to me on the lot. Maybe I didn't feel the usual pressure and hovering presence most car salesmen's give because he was helping another customer at the same time, but this allowed us to inspect the car at our leisure. I asked for the carfax and it was promptly made available to us. I have read the negative reviews above... either I got lucky that I ended up with Mike or it was too busy of a day for me to experience any of the above mentioned. Before even looking at the carfax I was informed the vehicle I was inquiring about did have repairs due to an accident. I can appreciate honesty. Now, how severe the damage was? I wasn't there so only my worst imagination could take hold of that thought. However, I did ask. . . if I available if i could take this particular vehicle for an inspection with my mechanic of choice and without hesitation, Mike said "yes" . If you aren't willing to do the research then on what you want and what you are willing to live with or not. Ask questions and do your research because you invest into buying a car new or used. Thank you Mike for not being a pushy sales guy. It definitely allowed us to think about what we love of the vehicle really weigh the pros and cons of that particular car. I am scheduling my mechanic for Friday to look at this car. It will cost us extra, but piece of mind is priceless for a second opinion.

I love the comfort and look of this car. It is perfect for what I need! It has all the "hands free" features which I love.

I recently purchased a 2012 Jeep Compass. I had credit problems due to an illness and did not think I would qualify. My Sales Representative, Chris Valimont, went above and beyond and not only got me qualified, but got me financed through Wells Fargo, which is a #1 finance company for vehicle loans. I am very thankful to have the opportunity to reestablish my credit! My Jeep was delivered and detailed as if it were a brand new vehicle. I already took it on a road trip and it drove like a dream. I would definitely recommend this dealership to friends and family! The sales team including the manager conducted themselves in a professional manner and were not pushy. I will be back.

Love the car but noticed it misses a bit right after I bought it. Later learned there was a recall on the fuel system and a lot of people have complained the recall "fix" didn't fix it. I would probably not buy this car again in the future. Research to make sure this issue isn't on the year you are considering.

My service advisor was very respectful and knew my concerns and handled them very well and in a timely manner Thanks Jesus C

The car is stylish and, not to mention, my favorite color (Charcoal Gray). It’s roomy for a small vehicle and the trunk is nice and deep. Fuel efficiency is amazing. Handling is excellent!

2017-05-24 aew_Review - Sands Surprise, AZ My wife & I purchased a 2016 Equinox in 04/2016 because of the dedication & efforts of Paul Muela at this Surprise, AZ location, when we were "just looking". It was a great experience as I remember, Paul escorted my wife & me around the lot to check out the current stock, explained differences of existing Equinox models - options & resale values. Paul located "our spec car" from another area dealer and it was transferred in short order. We purchased it & were happy with it for a year. My visit 5/24/2017, was for my 2nd free oil change/multi-point inspection service, when I decided to check on trade-in value of current vehicle / cost to purchase new 2018 vehicle [Just for Jollies]. Paul M set me up to take home a demo upgrade to show to my wife. Wife was impressed, & we returned to the dealership one hour later to check out other options. Paul M was with another customer at this point & turned us over to Paul Bruney. I had liked our previous dealings with Paul M & was reluctant to move on to a new salesperson. My concerns were unfounded, as Paul B lead us through selection, pricing, & negotiation of a new 2018 Equinox. My wife drove home with a new 2018 Equinox LT2, 1.5L Turbo - delighted. I couldn't be happier with the outcome of negotiations & final transactions of this deal. Paul Bruney was highly instrumental in meeting our financial goals & demands, & for the second time [in the process of purchasing of an automobile] I don't feel cheated [a rare moment in life]. Paul Muela & Paul Bruney are a tag team couple that can do you right. Seek them out at Sands Chev - Surprise, AZ!

I have the SE hatch back model with 17" wheels and tires it looks great and runs like a champ good on gas and is extremely comfortable to drive even on longer rides