Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
Mehdi Benmoussa has deep product??? knowlege and excellent selling skills! Mehdi was very professional, nice and knows how to sell the assigned products. He listens carfully to what you need, gives you advices and doesn???t do push sales like other salespersons ! He knows everything about each car even teh small details!! I had the best customer service experience at this dealership (Toyota of Watertown). Other employees are also very friendly and professionals. Would recommend this location and Mehdi Benmoussa as a salesman. You will be very pleased with his offers !!
Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
Went to the quick change lane, welcomed, they serviced my car while I waited, kept me informed as to how long it would be, gave the car a wash, oil change, recall service and I was out of there in less than 2 hours. Will be back!
We have been buying vehicles from York Ford since 1998. We absolutely love going there because it has always been a stress free process. Jim Fauci is extremely knowledgeable in all the vehicles we were looking into. I have always been in a pickup truck and he helped me choose the right vehicle to transition into. He has text me a few times to make sure I was happy with my choice. He is all around a great guy. Cheryl in finance is so personable and friendly. She explained everything thoroughly. Mr. York personally asked me how I liked my new vehicle. He wanted to know if I was happy with the whole buying experience. I could not be happier. The whole staff is very courteous and friendly. They make you feel right at home. I had to go to the service dept. (my son’s car) and Melvin was extremely helpful, knowledgeable and friendly. If you are looking for a stress free, no pressure buying experience, then York Ford is the place to go. If you need service for your vehicle, York is the place to be. Whether you need a new vehicle or service to the one you have, you’ll be in great hands at York Ford! Thank you
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