Used Ford Focus for Sale in Nashua, NH

Laurie and her service team were excellent as usual. My alternator diabled my car on a Friday and It was repaired on had it back on April 10, 2018. Not bad for a special order part

Currently has over 300,000 Kms and aside for having to purchase a new battery for it after 8 years, I have just changed oil amd put fuel in it. It has endured 110 degrees in summer & - 40 in the winter. Still starts first time, every time. EXCELLENT CAR! Good going FORD!

Great experience. It was quick and easy. The staff were friendly and helpful. I also enjoy the rebate :)

it is very comfy and hopeful well have this for a while and look forward to dealing with these men that work at poway dealership in the future due to the amazing service

Auto Fair Ford is awesome great service nice people all service done right

I own the Ford Focus SEL 2017 hatchback Ruby Red. I love how smooth it runs. Good on Gas. Sporty look and rims are nice. Everyone likes it. The interior is good looking. Specially the LED lights in the interior and you can change them to any color it has that option! The trunk space is pretty good, also what I like is that I can put the seats down and have lots of room in the back. That's what makes it better of a hatchback than a regular car trunk space. Bluetooth is on point. Also the app called FordPass is amazing you can know anything about your car.

We bought a new cx-9 Thanksgiving week. It snowed, people were delayed, but our transaction went perfectly. We had a 2014 cx-9 for trade but wanted to sell the old car to our son. Werner let us pass through the transaction so that we bought the new car, werner took the 2014 in trade, turned around and sold the 2014 to my son, secured financing for both cars all of which took just a couple hours. Thanks go out to Rich, Eric, Jay, NIck and John for all of their help. A special thank you to Rich who was awesome as usual. We as a family have purchased 7 vehicles from Werner and get most of our service done at Wernerl. They are fair, friendly and efficient! Every time I see Rich he greets me by name and asks if there is anything he can do for me ???. stressing anything! Thanks Bob for having such a great team.

I just bought this car it's fuel efficient and smooth ride makes it a great car also very comfortable plus very good looks and has plenty of get up and go

I took my mother's car in for maintenance and have never been treated so professional and courteous as I was by Shane. He explained everything and was helpful through the entire transaction. I'd highly recommend going here and asking for him to help you.

Excellent ride.. Very comfortable and safe car!! Extremly reliable.. Sleek and sexy but very very durable! I would buy this car over and over as I am loving It!!

It's all about trust and good communication. Matt scored high at both with me. Straight and easy process. Full disclosure. Very good set-up also since I can attest for the back-end of the shop (repairs D&L). Again, very impressed with all of the folks there.

The Ford Focus is good overall car especially when saving gas, it’s also good car for a little family and the exterior is really nice

After being referred by a friend to the service department for a problem I was having, they did a full check on my vehicle and found other issues. My service writer said she had a loaner I could use while my car was being serviced and explained in detail everything that was needed and even reassured me why these repairs were needed. Collette was very helpful and pleasant to deal with. I would most certainly return for service and would recommend friends and family to see her.

We bought a brand new and amazingly good looking inside and out 2014 Focus Titanium. The car was for my wife. She drove test the car. She fell in love and we took it. BIG MISTAKE! I drove it for the first time one week later and realize immediately what a defective dual transmission this car possesses. I think, the best way to describe it is like “having a teenager learning how to drive a standard shift transmission car for the first time”. When you start driving slowly from any stop, the car shakes in a jerky motion six or eight times before shifting. Every speed shift you can “VIOLENTLY” feel it, and occasionally a loud clank can be heard out of nowhere. All of this happens in Auto or Manual mode. In slow or fast speed. Don’t try to pass another vehicle because when you try, the transmission will shift 3 to 4 seconds after you press the accelerator. Three weeks after we acquired it, I took it to the Ford dealer. The technician drove it. The Service Manager drove it, and they both agreed that this transmission is a royal piece of $#!+, BUT, they can’t do anything about it because Ford Motors Co. says IT IS A NORMAL BEHAVIOR IN THIS CAR. They printed what Ford says and gave it to me. In it, acknowledges everything I mentioned but arguing that is perfectly normal. Normal in a car that just came out of the oven? That is BS! We tried to return the darn vehicle and the depreciation in five weeks made it impossible to afford. Now we’re stock with this beautiful car, which, other than the transmission, it is amazing. Sad to see how FMC mocks his customers, and don’t take responsibility. In 2017 we bought our 11th new car. A Chevrolet Malibu LT with dual transmission. Boy! What a difference. One of the best cars we have owned. Imagine that the transmission doesn’t exist. You can’t feel the car shifting at any speed. No more Ford for us.

I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.

Perfect size for me. Loaded with all the cool new feature - sunroof, Bluetooth, heated seats and steering wheel. Excellent gas mileage. Loads of storage in the trunk.

On Wednesday 09/12/18 I went to Merchants Auto for the first time. I was greeted at the front door by Joe Hodgson. Joe asked me a few pertinent questions and proceeded to show me what was available for cars within my price range and vehicle preference. Joe was the opposite of the steriotypical car dealer. He was low pressure with a great knowledge of the dealerships inventory. We took a couple of test rides and I told Joe that i was interested in one of the Altimas I had driven. Joe and I went over the particulars about the car and the services available at the dealership. I had developed an early rapport with Joe who was about my age, lived in the same town, and shared common interests such as golf. I decided to go ahead with the purchase so Joe introduced me to Scott Chavanelle to go over the financing. Scott was also very professional yet personable. we found out we had common friends near his home in Belmont. After taking care of the paperwork and a couple of hand shakes I left anxious to pick up my car the next day. When I got to the dealership Joe greeted me and told me everything was all set and brought me to the service department where I met Cam Inman. Cam explained Merchants service plan and gave me an appointment for my first 4000 mile service. He too was professional and courteous. I was then able to drive away after having a positive experience for my first purchase at Merchants Auto and certainly worth a positive review....Well here's the rest of the story...Sometime over night someone broke into my house, stole money, and when I woke up and found my key fob missing from the kitchen counter I thought possibly I had dropped it outside when I retrieved my phone from the new car the night before. I traced the area where I had walked and found nothing, turning the corner in front of my building I discovered the parking space where I left my car was empty. Someone had stolen the car I had possessed for less than 12 hours. Shock and awe was an understatement. I called the police and my insurance company to take care of the reporting as well as my employer to say I would not be making it in. The insurance company informed me that i did not have rental insurance on my new policy(I was never asked if I wanted it) so my next call was to Joe at the dealership to ask if there was any way I could get a loaner because the way it looked it would have been out of pocket for who knows how long. Joe felt bad and couldn't believe what had happened but couldn't make that decision and told me that normally that was covered by the individuals insurance. He did, however assure me that as soon as management arrived he would find out if anything could be done. I spoke with Joe later on in the day and he told me he thought something would be worked out and that I should hear from Cam. Sure enough Cam called and told me to come on up and pick up the loaner that had been approved. That was a huge relief and over and above what would have been a lesser decision at another dealership. Fast foward to Tuesday 09/18 and my car was recovered by the Merrimack police and the next day the thief was also apprehended in Merrimack. That Wednesday I brought the car to the dealership to have it checked out (Luckily the only damage was a gasoline spill in the trunk). Cam checked the car out and asked if I could leave it for a day so they could go through it and re-detail it so it would be just as it was the day I took it home. Once again service above and beyond the call by the staff at Merchants. I would be remiss if I didn't thank the person who approved all my requests Marcus Luce. Marcus although I did not have the chance to meet you thank you so much for your efforts and understanding during this debacle. Because of you and your staff you have gained a customer for life and believe me this story has been told many times over the last couple of weeks and will continue to be told. Sincerely Tom Magee Merrimack NH

I love the brakes and the take off. it is a smooth ride and does not feel like a small car. The trunk is small but serviceable but the overall look is sporty.

Disclaimer: Ryan is my brother, but what I am saying below is 100 percent true. He truly took the time to put me in multiple vehicles, did not push his wants on me, and made sure to point out any issues the car I was buying had (and had them services before I took it off the lot). I needed a car after my BMW died after a long life. Fixing it would cost at least $3,600 and probably more next year for transmission work. So I reached out to Ryan at Merchants. Originally, I was looking at at '15 VW Passat, but as we drove it and really looked into other options, I realized I wanted something AWD and maybe a little more power. We checked out Subarus and other VWs until we came across a '15 Chrysler 200S AWD. I had heard they were not great cars, but Ryan mentioned the '15 were overhauled and were getting more positive reviews. Upon quick research, I saw he was right. Once I settled on this car, he worked with me to address all financing issues quickly. While I have solid credit, these things can still take time. He did prep work to make sure all issues were addressed without hesitation. However, where he shone was the servicing of the car. When we looked at the 200S, it had just arrived at Merchants. It drove fine to me, but he had the service department spend two days making sure it was perfect. He even stayed after work on a Sunday (4:30 p.m.) to make sure I got my car before my work week started. Again, while I am related to Ryan, he could have easily used that to cut corners (and I likely wouldn't have said anything). However, his customer service approach and time to really seek out what the customer wants is how sales should be. If you get Ryan as a sales associate, I truly believe you will find him to be someone who want you to come back to Merchants for future purchases.

This car has everything I was looking for. The heated seats, and mirrors is an excellent option. The stereo system sounds fantastic. It's very sharp looking and the gas mileage is a plus. I love this car.

This is the ONLY place to buy a car!! These guys are honest and that is impossible to find these days. I put down a $800 deposit and when the credit union cut the check for the full amount and didnt discount the money I put down, nobody noticed at first. I was already driving my new car, signed sealed and delivered when I got a call from Amati auto that there was a mistake and they returned $800 to my credit card!! I would never have known if they decided to keep it; but they didn't! Tell me what other dealer would do that? NONE!!! Thank you so much for a great buying experience! For being honest people. And thank you Pat for making it easy and fun! I will be buying cars from there for the rest of my life!!

This car met all my needs, never had a light come on, plenty of interior room, runs great, no mechanical issues guaranteed to pass inspection

John in Service Repair was excellent. Told me the problems with the car,the options and cost. He took me into the service bay to show me the damage to the blind spot sensor and the repairs that were needed.He then scheduled the repair at my convenience and arranged for a ride for my return home

I needed a car that was reliable and got good gas mileage. Also have 2 children in college, so had to be inexpensive. Surprising comfort and extras (bluetooth + aluminum wheels) for the price. Great gas mileage. Nice looking vehicle as well. Hate to part with it.

I'm very satisfied with the car I purchased, these guys have nice cars at good prices. I would recommend them to friends and family.

I love this car. I have the Titanium hatchback and it is super sporty and fun to drive. The interior is comfortable and everything is perfectly located for the driver's convenience. The push-button start and keyless entry mean no more fumbling for keys -- just leave them in a pocket or purse and go. Sony stereo sounds excellent with a subwoofer in the trunk. You can't go wrong with this model.

Stellar car buying experience at Auto Factory!! They are simply the best. Great people to work with who truly have your happiness and best interest at heart. I’ve been to many dealerships over the past few months and none compare to the exceptional inventory, straight forward process, genuine customer service and amazing experience that comes with buying your car at Auto Factory. Highly recommend!!

I bought a 2014 with 47.ooo and had it 2 weeks and the double clutch went out and now the Ford dealer has it, I hope they fix it and it will last

I went to Michaud because I didn't want to spend my hard earned money at one of the mega dealerships. So I headed in on a Sunday expecting the worst. I was in the wrecker industry for years and just dealing with many dealers...... Well... We all know how that usually goes. Louis F greeted me as I walked in. We sat down and spent a few minutes getting to know each other. Before I was shown cars, we discussed what I was looking for and to spend, as this was going to be my first car purchased from a dealer on finance. He made me feel at ease, as he wasn't pushy, demanding, or demeaning as I am Just a simple working man. He came back with 3 prices for 3 vehicles. 2 used , one new. That surprised me as I didn't know what I could get into with a new job change, average credit , and being a first time buyer. Well the new one was slightly more then I wanted to pay.... The 2nd one was a certified pre owned with 33k miles. The 3rd one was used with 66k. Well.. He showed me all 3. I took the 2nd car and looked it over while he went and got me a plate to test drive. Test drive went well... So well I stopped at bank and grabbed bank certified check for deposit, and called my insurance company to inquire about how much more this car would be to insure... Get this.. $10 more a month than I was paying on my 04 Ford Crown Vic lol. Same full coverage, 10 year newer car. So...... I returned to dealership. We agreed to a price. We also agreed to 4 new tires as yes the tire would pass inspection, however I wanted new tires on my first dealership purchase. He went and inquired, and the dealership agreed to 4 new tires. We did the paperwork and get this.... My payment went down $35 a month from their quote . Something about finance companies...... Whatever they got me a better rate and terms from what they originally estimated. Loved it! Louis handled all the paperwork. Did I mention how professional he is? He handled everything for me as I work 6 days a week 12 hrs a day. They took care of registration for me. Called me when it arrived. Complimentary inspection sticker paid by them. I went in Saturday to get the tires put on as agreed. They put 4 brand new Dunlop Enasave tires on the car. They're the oem tires and are NOT cheap ( retail for 105 NOT including mount and balance ) I met the owner Kevin Michaud while I was there. He took time out of his day to introduce himself and spent 15 minutes with me answering my questions and asking a few himself. He even have me his card and expressed that if I had any issues or concerns to call him if need be. That made me feel for sure I made the right decision. The parts department rocks too! I ordered a few accessories for my new car Saturday. I couldn't get by before parts closes. They left my order with the cashier to pick up tonight. That is awesome for someone with my schedule. I swung in and picked them up. Yup. That's what we call good old fashioned service. In the 21 st century, they have that old school take care of the customer approach. The kind this old school buy from locals guy likes. The kind the new school millenials need to go experience. Oh, I purchased a certified pre owned 2015 Mitsubishi Mirage Es. Love it. Getting 40 mpg combined pre am rush hr commute and pm rush hour commute. I wasn't pushed to buy the new car. They gave me options and allowed me to make the choice. That right there is what it's all about. When they say they are your feel good delaership, THEY MEAN IT! Go by and see for yourself. My name is Mark Milliken, a real customer now for life. See Louis, tell him I sent you for the old school buying experience.

This car is stylish, comfortable and fun to drive. The miles per gallon are superb, it runs smooth and quiet. The inside is up to date with heated seats, MyKey, rear backup camera.

You guys rock 👍. Most curteous, helpful and calminlgy understandable with the customer(s), waiting time is very reasonable, if you can???t wait, book ahead for that loaner or their shuttle driver will take you home and come back and get you when repairs are completed!

I love the comfort and look of this car. It is perfect for what I need! It has all the "hands free" features which I love.

Dropped off Ford Fusion with some sort of throttle issue that we had been trying to resolve for 4 months. We took it to a local garage, and they kinda fixed it, for awhile. Here's the thing, it was a known problem and Wall's Ford diagnosed it in minutes. Then, even though our Fusion is a little beyond warranty (120,000+ miles) Ford covered the repair for no cost. The car was ready in like 90 minutes after we dropped it off. One of the best experiences I've ever had servicing a vehicle. Great job to Sean and his team.

This is a good vehicle aside from the eco boosr engine. I do not like that when someone pulls out in front of you the engine shuts off when you hit the brake.

Rich was a nice guy and was very laid back. We are in the process of buying and he did not pressure us in any way.

This car has been awesome for me...great travel car that has handled mountain driving, light snow, mud and heavy rain all extremely well. The seats lay flat so storage is ample and access easy with a hatch. Very sporty looking too! My shepherd Romeo also approves!

I bought my Fj cruiser 13 months ago. It was a great experience, from start to finish. Medi was great to deal with, worked with me to get me into the car. Connie was amazing with getting my financing in place. The whole process was quick and painless, which was unexpected, I was even able to drive it home the same day. The car is a beautiful bright red FJ, 2012 Trail teams edition, with 55k miles on it, and it still looks brand new. It is the best car I have ever owned, new or used. It has had no issues at all and runs like a dream. The 4x4 worked extremely well in the snow and on the beach this year. I would def recommend this dealership. A side note, A friend bought a 2011 FJ with 20,000 less miles, from a DIFFERENT dealership, for the same money, 1 month before I bought this, in comparing the undercarriages, hers has a concerning amount of rust, mine has almost none. Medi definitely goes for quality and has pride in the cars he sells. I would def work with Auto excellence group again.

I bought my Ford Focus se flex fuel in 2016. I bought this vehicle as a rideshare vehicle. I drive this car 24/7 almost, pretty much non stop. Current mileage is 139,000 miles, still rides nice and mpg is 31.0. 90,000 miles the clutch in the 6 speed auto trans and even outside of the warranty Ford still replace it for free. I have only had to replace a upper oxygen sensor, evap tube/valve. Iam very happy that the focus has been this reliable. Iam sure with the mileage iam about due for a alternator or a water pump but that is normal, I love this car and its a testament of a rideshare driver who puts 500 miles a day in all traffic conditions that the Focus is a great vehicle and very reliable. Ford guy for life.

Replaced my 03 focus with 325000 mi. ( wrecked it). It has different transmission, will take a little getting used to. Everything else seems to be a good upgrade, wish they still had a 2 door.