It was time to trade in my truck and to be honest, the only reason why I ended up at this dealership was because they had the truck I wanted. So I made contact to see if we could make a deal and well they appraised my vehicle at less then I owed. So I thought that I was taking my business else where but then they offered me more then I owed. I was very pleased but worried I couldn’t afford the truck I wanted. Then I started talking with Kyle about financing. I told him what I wanted for a payment and he made it happen. The next hurdle was showing up to trade in my truck two days later when the check engine light came on. I was now dealing with Noel. I thought for sure that the deal was off but Noel reassured me not to worry and that he would do his best to get me in the truck I wanted. After some waiting he came back and we walked in to sign the papers. I was thrilled then Noel asked who my insurance was and if I was interested in taking a look at lowering it, i said sure and he made some calls. After about 20 minutes we found a company that lowered my insurance by $80 a month. Overall it was a great experience and I would highly recommend this dealership and it’s fantastic staff to everyone. Thanks
When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me understand the process and finding the best deal possible. My wife and I were considering the Escape to downsize from our minivan, we were presented with a great deal. However, in the end we decided to keep our current car. We will definitely return when the time comes.
I filled out an online app in hopes of a newer/used vehicle for myself and family as I have 4 children 2 of witch are teens who drive and as a single father i wanted something i can feel 100% worry free with as I send my daughter's out on their daily errands, school, etc. With 2 divorces and struggles in life I never thought it would be possible to get a new car however I had to try. I got approved online and like most everyone else thought ya sure until I get there I'm approved then they'll want a years salary for a down payment but I went anyway! I got there and meet with Art and after a half hour he had gotten me into not a used car but a brand new 2018 Nissan Altima! Now I can go work my 10 hour days, my children can go to school, run their errands and I don't have to worry about their safety or if their broke down somewhere! Thank you from the bottom of my heart MR. Lucia!
Art at Freedom Nissan is absolutly amazing. I was at my wits end being turn down, told in order to get into a car I would need $3,000 down. Art contacted me just as I was about to give up. I ALMOST decided not to show up to my appointment. I thought why bother, that I was just wasting hours of my time to be told sorry but we can't help you. Art asked for 45 minutes of time and in that time he would let me know if he could help me. I sat down with thinking why am I even here he's going to see my credit and laugh at me when I walked put the door. I was WRONG. I was told there would be no surprises on how much I would need if anything at all down. With in 30 minutes I was told he could help me, with in 1 hour we had a car picked out. With in 2 hours I was signing my paperwork. The car we picked needed a inspection and when they went to do the inspection they found the back brakes needed to be replaced. Art did this at no cost to me. He means what he says. No surprises. He keeps his word which is important to me. 3.5 hours later I was on my home. Art made me feel like any other customer with great credit. So, now I have a 2015 Nissan Rogue in my driveway because of Art. My advice skip the other dealerships and go straight to Freedom Nissan weather you have good to bad credit. The customer service is worth it.
This was my first time purchasing a new car, and I am almost certain that I will forever go through Kia Berlin City, and I will also be using Phil ( the man who sold me my car). They are efficient and truly try to get you into a car that suits you and your needs, at a reasonable price!
Bought used 2012 Tacoma was offered fair KBB trade in value. Worked with Dylan Krause, Abigail Heck and Celeste Brasseur, all 3 were very professional and meet my needs to make the buying experience fairly painless.
Purchased 7 vehicles from Peter and highly recommend everyone looking to purchase a used vehicle to go see Peter at Payas auto in Williston. He is professional, honest and a pleasure to deal with.
The office area could be more inviting.
Peter worked with us every step of the way, even when we had to switch insurance companies to ensure the car we wanted (which took days). Our daughter loves the car (so do we). This is the third car that we have purchased from Paya's and I am sure it will not be the last.
I just purchased my second vehicle from Paya's Auto. I had been very pleased with my last purchase of a 2014 Ford Escape back in 2015, and now had a need to search for a sedan to replace my wife's sedan that was totaled. Working with Kyle and Tom in sales was a pleasant experience. They were low pressure, helpful, and knowledgeable of the vehicles on their lot and regarding the process of purchasing. I had my eye on a 2014 Ford Fusion Titanium on there lot, and Kyle and Tom went out of their way to make some last minute electrical repairs to the vehicle to make us very comfortable with making the purchase. After purchasing the vehicle, I noticed some minor additional electrical issues that were not readily apparent when checking out the vehicle. I emailed Tom to see if he could mitigate the issue, and he immediately forwarded to service department, who in turn contacted me immediately to resolve my concern. Rob, from service worked with me to completely resolve the minor electrical issues. I am extremely pleased with the whole purchasing process! I will purchase my next vehicle at Paya's!
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