This was our 2nd car from Capital and Alicia Normand our sales person. I don???t have the words to express our satisfaction that we had with both sales. They worked to get us the deal WE wanted. Been buying cars a long time at different places but this place is it for us we will be back, thank you!
I have only been living in Chattanooga 3 months and scheduled my older Fusion for an overdue recall, or two.
Fred impressed me, and from a mild interest in a newer, faster Fusion, I asked him to introduce me to one of the sales staff. Greg was very easygoing and we had a great time talking cars and other things. A short while later, Kris and I were finishing paperwork on a 325hp Fusion Sport. Oorah!
Great overall experience.
Weve been Toyota customers for several years but was impressed with the Ford options
So we decided to check them out. The salesman Ryan Bloom was helpful but not pressuring and very knowledgeable of the product. While making the purchase, the business office was quick and efficient. We may have spent 15 minutes finalizing the purchase where it took two hours on a previous Toyota purchase. Ryan fully explained the service department and introduced us to the vehicle options and how to set them up.
So long as the Escape holds up to our expectations, well return to Mize Ford on our next purchase.
I found car online and called Eddie Ackerman and he had car and paperwork ready when I arrived. Drove car and loved it. He then brought paperwork for husband to sign and made it very easy. Go see Eddie Ackerman for a great experience.
I came in to get a new truck knowing what I wanted to buy I came in and saw Eddie Ackerman. I told him what u wanted drove 4 different cars and trucks. Told him what I wanted again down to the color. He found it and I changed my mind on the color he found that. Then again I said a different color. Yes I am a hard person to deal with. So after going back to the color black he went back and had to find one again cause they sell fast So he found it. Then I told him what price I wanted and he made it happen. He want tell you that you are number one but he shows you! He is great.....please tell him I said thank you!
I purchased my used car long distance and am very happy with my experience at Moss Motor Company. I wanted a specific configuration of Jeep Grand Cherokee, and the price had to be fair. I found that at Moss Motor Company in Tennessee, and I live in Michigan. Ben Bumpus at Moss Motor Company was honest in his representation of the vehicle in both online pictures and verbal description and phone conversations. He made the entire transaction smooth and easy, I never felt that I was being misled. This dealership is new to adding the Jeep and Chrystler line to their offering of Ford products, and yet everything was handled smoothly and professionally. Wonderful folks.
I really enjoyed the service and level of interaction with Moss Motor Sports (Mr. Rick Blevins). His service was timely, very professional and courteous. Their website had all the information I needed to make an informed decision about my purchase. Mr. Blevins was very patient regarding any questions about the vehicle and was available with critical information needed. Not only will I be shopping there again from Moss Motor Sports I will be making sure that friends looking for vehicles shop there as well. When you find an operation that is accessible and approachable you have to support them to show the rest of the industry the kind of service and commitment shoppers require.
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