New and Used 2020 Ford Fusion for Sale in Columbus, OH

Recently my wife and I leased a car through Krieger Ford. We had the pleasure of working with Carl Easley. This man knows his stuff. we had and extremely easy time finding what we needed with his help. Carl was professional and courteous, always had the answer for our questions. We told him up front that we are just looking and if we can't find what we are looking for, we will wash our hands of the situation. He accepted that and was not pushy be any means. He did however, go above and beyond to find what we were looking for. The only thing I would recommend for the dealership is have more variety in the show room. I love the mustang as much as any ford lover, but four in the show room was a bit much. I wanted to see all that ford offers.

Today, Carl Easley once again sold me a new Ford car! He did it in 2007. He did again today. Cannot begin to tell you how much I trust him for doing the right thing. Back in 2007, I walked in off the street. I had been cloistered in Greek Orthodox monastery for 3 years. That means no income for 3 years. No tax filings. Nothing. I did have a job and a pay slip. He made it work. I drove out that day with a brand new car. Today went just as smoothly as 2007. He is a genius in finding the right deal I could afford. So I drove home with a brand new car once again today. Love this dealership. In 2002, I had a 92 Ford F-150 4x4 which had an electrical problem. My local mechanic spent a small fortune working on it and it still was not working right. Brought it into Krieger and Luke in the service department got it fixed in right. Have been going back ever since. Went off to live and pray in the monasteries. When I came out, got settle in a job and headed straight to this dealership. Met Carl Easley, and came home with car. Have used this dealership ever since. Oil changes, repairs, even tires. I am a Ford customer. From 1977, when I bought a Granada, to 1992 when I bought an F-150 to 2007 when I bought a Focus and here now at Krieger, a spanking new Ford Fiesta!

I had my F-150 in for 30K mile oil change and maintenance. My customer service rep, Dean, was very courteous and willing to accommodate my request to pick up my truck at a certain time. He kept me advised of some maintenance issues but never pushed me to include any additional services I decided weren't necessary. Overall a very pleasant experience.

Cost was more than anyother place. Was told 60.00 then after there 149.00. Next time do myself. Parts way over priced. Screws for fender 4 screws and 4 clips ....$20.00

Dick Masheter Ford is an awesome place to go, if you want excellent service from the sales staff all the way to the repair shop. I wasn't ready to purchase a car yet but will definitely go back to Dick Masheter Ford when I am ready. The staff is friendly and knowledgeable when making repairs to my car. I will recommend this dealership to my friends, family and co-workers.

Dick Masheter Ford was a great experience from the sales people to the service center. Everyone was very friendly and willing to help answer all my questions. I am not ready to purchase just yet but will definitely be back when I do decide to buy. The service center employees were exceptional in their knowledge under the hood. It is nice to be able to take my car in for repairs to a place I can trust to not get taken advantage of because I am a woman. I will definitely recommend Dick Masheter to my friends and family.

My fiancé was looking for a 7 passenger vehicle and Honda was asking for a lot of money to buy out her leased minivan. It needed tires and brakes on top of that so we decided to shop around. After numerous test drives and pushy salesmen, we felt pretty overwhelmed. That all changed when we went to Dick Masheter Ford. We were greeted by Tom Isaac and he sat us down and went over our needs first. We explained that we needed and what we didn't need. Tom took notes and found the Ford Explorer that fit our budget. He didn't try to get us into something with options we didn't need. We ended up paying less for a brand new SUV than what Honda wanted us to pay for a three year old minivan that needed $2000 worth of repairs. We were so happy with Tom that we went back two months later and traded in my Jetta for a new Focus. It also needed a bunch of work (those foreign cars are EXPENSIVE to repair) and I was completely upside down on it because I didn't shop around when I bought it and got taken to the cleaners. I ended up getting a brand new Focus with all kinds of options that my VW didn't have. With 0% financing I still lowered my monthly payment. I even get $5 oil changes as long as I own it. Tom Isaac was fantastic. He fought to get me the most money for my trade in, he didn't play any games, and he made us feel at ease. He even told me where to find the best Thai food on town, which I am eternally grateful for. It really says something when you are there to get an oil change months later and Tom still remembers your name. I send all of my friends to go see him when they need a car.

We went in with the intention to look for a truck for my husband - with the idea if I found something (mustang) I loved and the price was good on both, we might 'eventually' buy 2 cars. "Big Might". We spoke to one other person who was busy with other customers. He referred us to Kayla - and I'm SOOOO glad he did. She was exactly what we needed. Knowledgeable, straight forward and patient. Kayla took us both around - showed us truck_-(one and done) and dozens of Mustangs. I was actually surprised at how knowledgeable she was about BOTH vehicles. I felt she really helped us both pick out the truck/car we wanted. My husband had already located the truck he wanted on-line but we couldn't find it. Kayla tracked it down and had it brought outside the showroom. SOLD - stopped looking for trucks. Onto the Mustangs.. I looked at so many! I wasn't 100% sure what I wanted. But Kayla helped me find the car I didn't think I could leave without! Then Melissa jumped in and helped us (along with the misc. 'person-in-the- back-running-numbers') look at a dozen combos of lease/purchase options for both. Could we really do this? 2 cars? We had a car to trade in and felt solid about their offer. We were there for many hours- with a 7-yr-old - on a rainy day - almost to OSU game-time! The entire staff was fun and helpful- even gave us hotdogs/brats! It was a LOOONG day. Frank took over- it was past closing-OSU game was starting.. Frank got us through 2 sets of paperwork. He explained things in detail-but quickly. During this time, Kayla stayed and got our cars ready to roll. Kayla pointed out an issue with my Mustang (I wouldn't have seen it for weeks). She made arrangements to have me come back and get it fixed. At the end- we left the mommy SUV at Ricart and left with 2 new vehicles. It's been a little while since the 'double-purchase' and first payment has been made on one. I still feel GREAT about our vehicles (I can't say 'cars' -it would offend my 'truck-owing-hubby'). I am ecstatic about our purchases! I don't have buyers remorse and I never felt pressured - by anyone. Kayla was straight-up and we knew what we were getting. We had a budget - we stretched a little - I mean... we bought 2 cars..er vehicles. But in the end both the hubby and I were happy. Still happy. I don't often write reviews - (I'm making up for it in word count) - but this was a big purchase and I feel like Ricart and team the difference. I would go back there anytime and would absolutely recommend to anyone.

After having bad experiences with two Ford dealerships with salesmen who were less than competent, we drove almost 3 hours away to Ricart Ford in Columbus. What a wise decision we made. Prior to our visit, we had shopped online to pick out the F-150 XLT that we wanted. Price and rebates factored into our decision as well. When we arrived, they had greeters at the door to direct us to who we wished to talk to. The salesman talked with us about what vehicle we had come to see, and let us take a test drive on highway and in the city. Jay was our salesman. He was friendly, honest and personable. After deciding to purchase the truck we liked, Jay called Melissa to come and discuss price, loan percentages, and rebates. Melissa too, was honest, friendly and personable. Once we shook hands on an agreed price for the truck, we were taken into Jason to finalize the finances and signing of all remaining papers. Jay, Melissa, and Jason all answered our questions with knowledgeable answers. They never said "I don't know, I have to ask someone else". They would say things like, "Jason can help you with that when you go in with him to sign the papers." My husband and I have bought new cars and trucks several times in our lives and though we have had good experiences along with bad ones, we have never had such a good buying experience as we had with Jay, Melissa and Justin at #1Ricart Ford. I can tell you, I would drive for 2 days, if needed, to buy from Ricart again. We definitely will be back for more. There was a small error, but it was corrected immediately. We paid additional for rubber floor mats rather than the standard cloth ones. The mats were not in the truck. My husband called Jay. He apologized, put them in the mail immediately, and they arrived at our house in 2 days. It was a minor error that had been overlooked and they corrected it with no hassle.

We are 6 time repeat buyers at Ricart, with 3 of those purchases being with Ben Keeran. Ben is a real guy, not the stereo typical vision we all have of car salesmen. Ben is just like a us - a hard working guy, supporting and raising his young family. We understand he needs to make $$ from his sales, and he understands we want to save $$ on our purchases. Ben has never done us wrong and I'm so happy with my 2018 Ford Escape.

I went out to Ricart last week & Jay gave me a great experience! Helped me pick out the perfect SUV & showed me all the new technology on my escape ! I recommend him & Melissa Figgins (his manager) when you're out on the lot they will take their time and make in a easy experience for you !! Thank you guys I love my new Escape 😄

May 1, 2018 the sun was out and I thought maybe I will buy a car today. Once on the lot Jim Liebhart came out to greet me. I told him I didn't need a car, but I just wanted to walk around and see what my options were. Jim was very pleasant and not pushy. After taking my information we began to look at cars. I walked away with a new car! My overall experience with everyone at the dealership was awesome! Satisfied Customer, Linda Slocum

Came to dealership to purchase our new 2016 Ford F150. This is our 3rd auto purchase from Ricart. Melissa Figgins and Tiffany Hay delivered great customer service! Even though Tiffany was new and training, we did not have a long wait, was treated with respect and professionalism. Couldn't have asked for a better experience! Was a great feeling to get to help Tiffany with her first sale! Congrats :)

Collin was very down to earth and made me comfortable during the entire process. During test drive he was very knowledgeable and professional allowing me to experience every feature of the F150 without being pushy. Highly recommend dealing with Collin for a great buying experience. This is also my second time working with Josh Rice the sales manager, polite and professional as always. These 2 are not only great sales professionals but quality people.

My previous salesman from another dealership retired to Florida, so I stopped in one day without guilt, as Ricart had the only 2018 vehicle in stock locally that met my wants for a third vehicle "daily" driver. My time wasn't wasted with a sales pitch, familiarization of vehicle features, or an exterior wash, by my request. I was on the road quickly after walking in with a new unwashed vehicle ready for a proper detail. Thanks for meeting my needs.

Went in 12-5-16 for a problem with touch screen. Everyone did a great job ,especially Mandy in service! Thanks to everyone there! George P. gpageorge98@yahoo.com

I arrived at Ricart early Saturday morning and began surfing the MEGA lot! The massive inventory is overwhelming! But it was fun! I met with Billy Arnold and he took me on my search...he was fun and down to earth. We test drove a Fusion. Then did some paperwork...before I left that day I had purchased a 2018 Ford Taurus. I'm excited and very pleased at the deal I got! $8000 rebate...and a lot of car for my dollar! High five to the Ricart team for taking the time to give me top dollar for my 2014 Focus and upgrading me to a beautiful Taurus. I will highly recommend RICART FORD in Columbus OHIO to anyone looking for a great deal!

My reason for this review is because these boys truly earned it. They made me feel welcome and apart of the family at Ricart. Daniel and Austin were more then kind and caring while I was trying to figure out what I wanted in a new car. We had some craziness during the process but they were completely understandable and kept telling me everything was going to be fine. They made sure I was buying the right car for me and made sure I knew what I wanted before we sealed the deal. If I had to choose anyone to help myself or anyone I know buy a car it would be them. With their help that day I got a brand new car that I'm completely in love with. I couldn't possibly thank these men enough. If I was asked by anyone where they should buy a car it would definitely be Ricart. But most importantly I would recommend these men to help them. You guys are excellent workers and sales men. Thank you for making my experience worth it and making me feel like a part of the Ricart family 😊

I just purchased a new 2016 Ford F-350 from Kirk Matthews at Ricart Ford. It was a real pleasure to work with Kirk Matthews. Kirk was exceptionally professional, knowledgeable and efficient. I got a good value on my trade and an excellent price on the F-350. The selection of vehicles available at Ricart Ford is awesome! I highly recommend Kirk Matthews and the entire Ricart Ford team for a first class buying experience.

I stopped by to have my car repaired. While I was there the excellent sales team checked to see if I might be interested in a new car. Unfortunately, they did not have the model I was looking for in stock. I expect that they will follow up if they find the car I am looking for.