This was the best experience I've ever had purchasing a vehicle after almost 40 yrs. of driving. I was a die hard GM person since my mother retired from there but I wasn't happy with their latest move on layoffs so opted to look at the Mazda and Subaru recommended by my son. I had such a good time with their sales staff, I felt at home and they all treated me like I was special even talking about small stuff that we can all relate to. I recommend them Very Highly!
This was simply a great car buying experience. James Cabiness is very pleasant to work with. No pressure at all, but first class service and attention. He was honest and credible regarding pricing and has an easy going style that I appreciated. And Derek handled the paperwork faster than I expected. I called James after looking at the car the night before and he had the car and paperwork ready to go.
I have purchased several vehicles from Roush Honda for several years before. This was my first experience at Roush Ford. I was so pleased with my experience here. The Roush philosophy is totally committed to customer service before and after the sale. Roush Ford exceeded my expectations. My salesperson Brad Wheeler was excellent. The process was very easy and comfortable for me to make my leasing decisions working with Brad. He is very committed to your satisfaction. I also want to mention that Jim Erwin (sales manager) did a great job overseeing the process. It is easy to see that the employees at Roush Ford are carrying on the ???employee owned??? philosophy way of doing business. Congratulations!
My husband and I visited Chesrown the Sunday prior to Labor Day and they were extremely busy given they are one of the few dealerships open on Sunday and it was a holiday weekend. Salesman Joey Powell assisted us as we test drove several vehicles and ultimately purchases a 2018 Chevy Silverado truck. Joey’s patience, product knowledge and sales approach coupled with Chevron’s ease in transacting business made for a pleasant buy/trade vehicle experience. We highly recommend Chesrown to those contemplating a vehicle purchase. Customers for life - the Queen family.
I normally hate car shopping and have been stressing about going because you always get a pushy salesperson that tries to put you in a vehicle you don't want and then tries to tell you that purchasing a vehicle is a good investment.... let's be real here, no car is a good investment. A couple guys I work with mentioned going to Chesrown in Delaware so I decided to check them out. I love the fact that they offer free oil changes and tire rotations, and the selection of vehicles was great. I found the perfect car for me and drove off the lot the same day with it. My sales guy, Shayne, was friendly, down to earth, and easy to talk to. He kept us laughing through the process and kept us updated on things (paperwork, etc.). I've had my car a week and so far no issues. I would definitely go back to Chesrown and recommend Shayne and Chesrown to anyone I come across.
I worked with Joe in the used car department, and he was great. I found a vehicle on their website, but live about two hours away from them. Joe provided photos, safety check details, and when I was ready to visit the dealer, he made sure the vehicle was ready and waiting for me to look at and test drive. Ed in the finance dept. was also excellent. We worked with him over the phone before our visit, and once I decided to buy the vehicle, the remaining process went quickly and without issue. Sign a few papers, drive home in a new truck! I'd recommend both of them.
I have leased two cars from Chesrown and my experiences have always been great!! This time I worked with Tony Coffey. The service was exceptional! Instead of dreading the experience, it was fun, quick, painless and stress/pressure free! Contact Tony if you are in the market for a new vehicle!
Great experience worked for me to get me in a new F150 this is my 5th new F150 and 2nd from Chapman's and if I have needs for another in the future I'll be back t o see them....Thanks to all from the owner down the line
I just bought a brand new 2018 f150 from Jay at Bob Chapman. Everyone was extremely helpful in the buying process. I wanted a few additional things added to the truck and we had everything done the next day for me to drive home. Awesome experience, not pushy salesmen and worked everything into my schedule. I’ll definitely be back
I wasn't even in the market for a car to be honest but stumbled upon a great priced used Ford Focus at Buckeye Ford London. Went in for a test drive and brought it home that evening. Pat and Robin are wonderful ladies to work with. I'd definitely recommend Buckeye Ford to anyone.
Made the short trip (20 minutes) from Columbus to London and bought a new Ram pickup. This was the best customer experience I’ve had in years buying a vehicle. These guys are new to Central Ohio although some key staff are from the area. You have to check these people out....you won’t be disappointed.
Went to Coughlin Hyundai in Heath on 10/27/18 to test drive a 2019 Sonata and look over a 2018 Sonata Limited 2.0 Turbo that was on showroom floor. Plan was to get a 2019 Limited in the Spring and order what we wanted for color etc. Being a 10 year Sonata owner we were satisfied with Hyundai.
We were met by Chip Price, sales associate and we first off saw the most beautiful gray Limited on the floor and it was getting serious. Chip got us into a Sport Sonata 2019 and loved it on the test drive.
Chip went over the many great features of the 2018 Limited and we were sold on it. We decided to get some numbers. With the great deal we were given on the Limited, we closed the deal.
I went back the next day after all financing was finalized by Jim Brown and signed the paperwork. Wife and I returned a few days later to pick up our awesome car(after Polysteel Coating applied). Chip spent over and hour going over the techy stuff with my wife and I so she could feel comfortable since she will be primary driver.
Chip and Jim were 5 star from the get go. All personnel were friendly and greeted us each time we came.
Looking for a new car? Head to Coughlin Hyundai Heath and you will never regret it.
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