Phenomenal customer service from start to finish!
December 3, 2018
I have been looking for a new vehicle to replace my 2014 Ford Explorer for several weeks. The dealership I have worked with on several prior vehicles could not seem to make the deal I wanted, so at the advice of a co worker I decided to give Mike Murphy a try. I was immediately impressed with the level of customer service and respect given by My salesman, Jimmy Howard. As a woman, at times, I get the feeling that I am treated like I don???t need to know/ wouldn???t understand the specifications, history etc of the vehicle. I did my research on what I wanted and WhaybI as willing to pay??? Jimmy, the finance department, and business manager were able to get me exactly what I wanted at the price I wanted to pay. Moreover, I was treated as the experienced, competent car buyer that I am. Thanks Again Jimmy! I encourage you to request JIMMY HOWARD by name the next time you decide to purchase a vehicle.